Education services Finland and Baltic countries Terms and conditions

ManualsBrandsHPE ManualsHardwareHP Care Pack Total Education pre-purchasing training funds unit

May 2018

HPE Education Services

Finland and Baltic

countries

Terms and Conditions

These terms and conditions govern the purchase of

education services from Hewlett Packard Enterprise

Company (“HPE”).

1. Definitions

a. HPE Education Services” means training, courses, services and Course Materials

delivered by HPE. Courses may be in various formats including, but not limited to,

classroom scheduled seats (such as scheduled instructor led training at an HPE facility

and remotely assisted instructional learning); onsite dedicated training at HPE,

Customer or neutral site; lecture only training; online lecture only training; web based

self-paced training, and subscription based training.

b. “HPE Data Sheet” means an HPE standard specification document describing the

details and features of the HPE Education Services offering to be provided.

c. “Statement of Work” or “SOW” means a document signed by HPE and Customer that

describes the specific HPE Education Services to be provided by HPE. SOWs are

generally applicable to dedicated training specific to Customer’s requirements.

d. “T&C’s” means this document entitled “HPE Education Services Terms and

Conditions”.

e. "Course Materials” means courses, documentation (for example, questionnaires and

process guidelines), educational materials (for example, student workbooks, instructor

guides, and computer based training), and other written information (in any form

including electronic) and any other materials.

f. "Customer” means either (i) end-user HPE customer who purchases the HPE

Education Services described in these T&C from HPE or from an authorized HPE

reseller, wholesaler, or distributor, or (ii) an HPE authorized reseller, wholesaler, or

distributor who purchases HPE Education Services in order to provide such HPE

Education Services to its customer.

HPE Education Services

a. HPE will provide the HPE Education Services described in the applicable HPE Data

Sheet and/or Statement of Work in accordance with these T&Cs. In addition to these

terms, the following terms located here apply to the purchase of HPE Training Credits.

b. Subscription based HPE Education Services are for licensed (individually named)

users only and are non-transferable. Upon receipt of an acceptable order for

subscription based courses, HPE will make the training materials available until the

end of the subscription term. Based on your subscription purchase, you may be

required to register for courses within your subscription.

Summary of content (5 pages)

PAGE 1
HPE Education Services Finland and Baltic countries Terms and Conditions These terms and conditions govern the purchase of education services from Hewlett Packard Enterprise Company (“HPE”). 1. Definitions a. HPE Education Services” means training, courses, services and Course Materials delivered by HPE.
PAGE 2
HPE Education Services Terms & Conditions Orders and Acceptance a. For open enrollment classes HPE will provide Customer with a reservation notice as soon as possible after receipt of Customer order and will provide Customer a confirmation notice after receipt of a valid method of payment or signed SOW, if applicable. b. The parties hereby agree that they may do business electronically, including contract formation, order placement and acceptance.
PAGE 3
HPE Education Services Terms and Conditions b. Cancellation by Customers i. For public / open enrollment classes, including HPE My Virtual Lab, student cancellation or reschedule requests received by HPE fewer than 10 HPE business days prior to the class start date will be subject to the full course fee. Example: if your class begins on Monday you must cancel by the Monday two weeks previous. ii.
PAGE 4
HPE Education Services Terms and Conditions 8. Remedies and Liabilities a. HPE’ s total aggregate liability to Customer for any reason and upon all claims and causes of action hereunder will be limited to the amount of fees paid by Customer for the HPE Education Services giving rise to the claim or cause of action. This limitation applies to all causes of action or claims including without limitation breach of contract, breach of warranty, negligence, strict liability or other torts.
PAGE 5
HPE Education Services Terms and Conditions g. Disputes arising in connection with these T&Cs will be governed by the laws of the country and locality in which HPE accepts the order. h. If any term or provision herein is determined to be illegal or unenforceable, the validity or enforceability of the remainder of the terms or provisions herein will remain in full force and effect. i.