HP EliteBook 2740p Tablet PC Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice ENWW
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Display .................................................................................................................................................. 5 Top components .........
Electrostatic discharge damage ........................................................................ 33 Packaging and transporting guidelines ............................................. 34 Workstation guidelines ..................................................................... 34 Equipment guidelines ....................................................................... 35 Component replacement procedures .............................................................................................
Backup and recovery .................................................................................................................................... 89 Windows 7 .......................................................................................................................................... 89 Backing up your information .............................................................................................. 89 Performing a recovery ......................................................
viii ENWW
1 Product description Category Description Product Name HP EliteBook 2740p Tablet PC Processors Intel® Core™i7 processors, Dual Core (soldered to system board) 620M, 2.66-GHz processor, 4-MB L3 cache Intel Core i5 processors, Dual Core (soldered to system board) 540M, 2.53-GHz processor, 3-MB L3 cache 520M, 2.
Category Description Supports the following drives: Audio/Visual ● 250-GB hard drive ● 160-GB hard drive ● 160-GB solid-state drive ● 80-GB solid-state drive Integrated dual-array microphone HD audio Stereo speakers (2) Integrated 2-megapixel webcam with business card reader software Modem 56K V.
Category Description Audio-out (stereo headphone) RJ-11 (modem) RJ-45 (Ethernet, includes link and activity lights) USB 2.
Category Description Windows 7 Professional 32 or 64 with Microsoft Office 2007 Professional Windows 7 Professional 32 or 64 with Microsoft Office 2007 Ready Windows 7 Professional with XPT images with Microsoft Office Ready Windows 7 Professional with XPT images with Microsoft Office Personal Windows 7 Professional with XPT images with Microsoft Office Personal with Powerpoint Windows 7 Professional with XPT images with Microsoft Office Professional Windows Vista Business 32 with Microsoft Office 2007 Rea
2 External component identification Display ENWW Component Description (1) Webcam light On: The webcam is in use. (2) Webcam Records audio and video and captures still photographs. (3) Keyboard light button Opens and turns on the keyboard light. (4) HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon. (5) Internal microphones (2) Record sound and transmit sound for video conferencing and Voice over IP (VoIP).
Top components Pointing devices Component Description (1) ● Off: TouchPad is enabled. ● Amber: TouchPad is disabled. TouchPad light (2) TouchPad on/off control Enables/disables the TouchPad when pressed in combination with the fn key. (3) Pointing stick* Moves the pointer and selects or activates items on the screen. (4) fn key Enables/disables the TouchPad when pressed in combination with the f5 key. (5) Left pointing stick button* Functions like the left button on an external mouse.
Lights Component Description (1) ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity. ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Component Description (8) Volume up light Blinking: The volume up button is being used to increase speaker volume. (9) Num lock light On: Num lock is on or the embedded numeric keypad is enabled. Buttons and switches 8 Component Description (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) Volume mute button Mutes and restores speaker sound. (3) Volume down button Decreases computer volume.
Keys ENWW Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Front components Component Description (1) Webcam light On: The webcam is in use. (2) External WWAN antenna button Opens the external wireless wide area network (WWAN) antenna. (3) External WWAN antenna Sends and receives wireless signals to communicate with WWANs. (4) Power switch ● When the computer is off, slide the switch to the right to turn on the computer. ● When the computer is on, slide the switch to the right to shut down the computer.
Right-side components Component Description (1) HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of a password logon. (2) QuickWeb button ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser. ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup.
Left-side components Component Description (1) Supports the following optional digital card formats: Media Card Reader ● Secure Digital (SD) Memory Card ● MultiMediaCard (MMC) (2) Pen holder Stores the digitizer pen. (3) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Rear components Component Description (1) In tablet mode, functions like the enter key and the up and down arrows on a standard keyboard. Jog dial ● Press inward to enter a command. ● Rotate up to scroll up. ● Rotate down to scroll down. (2) esc button In tablet mode, allows you to exit or escape out of an application. (3) Rotate button In tablet mode, switches the image between landscape and portrait orientation.
Bottom components Component Description (1) Battery bay Holds the battery and subscriber identity module (SIM). (2) SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Wireless antennas (select models only) The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description (1) WWAN antenna (1)* Sends and receives wireless signals to communicate with wireless wide area networks (WWANs). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs).
16 Chapter 2 External component identification ENWW
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ENWW ● Product name (1). This is the product name affixed to the front of the computer. ● Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product. ● Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components.
Computer major components Item Description (1) Display assembly (includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables) (2) 18 Spare part number 30.7-cm (12.1-in) WXGA, LED, AntiGlare display 597827-001 30.7-cm (12.1-in) WXGA, LED, AntiGlare display for use outdoors 597828-001 30.7-cm (12.
ENWW Item Description Spare part number (3) Pointing stick 486565-001 (4) Keyboard with pointing stick (includes two buttons and two cables) For use in Belgium 597841-A41 For use in Brazil 597841-201 For use in Bulgaria 597841-261 For use in the Czech Republic 597841-221 For use in Denmark 597841-081 For use in France 597841-051 For use in French Canada 597841-121 For use in Germany 597841-041 For use in Greece 597841-DJ1 For use in Hungary 597841-211 For use in Iceland 597841-D
Item Description Spare part number (7) System board shield (includes replacement thermal material) 597838-001 (8) RTC battery 482963-001 (9) System board (includes replacement thermal material) For use in all countries and regions except for Russia and the People's Republic of China: ● Equipped with Intel Core i7 620M Dual Core processors (2.66-GHz, 4-MB L3 cache) 607702-001 ● Equipped with Intel Core i5 540M Dual Core processors (2.
Item ENWW Description Spare part number Broadcom 4312 802.
Item (21) (22) 22 Description Spare part number Intel Centrino Advanced-N 6200 AGN for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, G
Plastics Kit Item ENWW Description Spare part number Plastics Kit 597829-001 (1) Display hinge cover (2) ExpressCard slot protective insert (3) Hard drive cover (includes 4 captive screws, secured by C-clips) (4) Pick buttons (5) External antenna (6) Smart card reader bezel (7) Bluetooth module holder Plastics Kit 23
Cable Kit Item Description Spare part number Cable Kit 597832-001 (1) Bluetooth module cable (2) Audio cable (3) RJ-11 connector cable Mass storage devices Description Spare part number Hard drives (include Mylar cover with tab, rubber gasket, and bracket) 24 250-GB, 5400-rpm, 4.6-cm (1.8-in) 597825-001 160-GB, 5400-rpm, 4.6-cm (1.
Miscellaneous parts Description Spare part number 65-W AC adapter 613152-001 Rubber Kit (includes feet and screw covers) 597830-001 HP 2740 Ultra-Slim Expansion Base 606172-001 External antenna 597835-001 Pointing stick cover 607814-001 Power cords ENWW For use in Argentina 490371-D01 For use in Brazil 490371-201 For use in Denmark 490371-081 For use in Europe, the Middle East, and Africa 490371-021 For use in India 490371-D61 For use in Israel 490371-BB1 For use in Italy 490371-0
Description Spare part number For use in the United States 490371-001 Screw Kit 597831-001 ● Phillips PM2.5×12.0 captive screw ● Phillips PM2.0×3.0 screw ● Phillips PM2.0×7.0 captive screw ● Phillips PM3.0×5.0 screw ● Phillips PM2.5×6.0 screw ● Phillips PM2.0×5.0 captive screw ● Phillips PM2.5×3.0 screw ● Phillips PM2.5×5.0 screw ● Torx T8M2.0×8.0 screw ● Torx T8M2.5×7.0 screw ● Torx T8M2.5×6.0 screw ● Torx T8M2.5×8.
Spare part number Description 490371-D01 Power cord for use in Argentina 490371-D61 Power cord for use in India 504593-003 Broadcom 4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 504593-004 Broadcom 4312 802.
28 Spare part number Description 518434-002 Broadcom 4322 AGN 802.
ENWW Spare part number Description 597834-001 Audio connector board 597835-001 External antenna 597836-001 Speaker assembly 597837-001 Latch assembly (includes latch, bracket, two screws, and spring) 597838-001 System board shield (includes replacement thermal material) 597839-001 Smart card reader 597840-001 Fan/heat sink assembly (includes replacement thermal material) 597841-001 Keyboard with pointing stick for use in the United States (includes two buttons and two cables) 597841-031
30 Spare part number Description 597841-BB1 Keyboard with pointing stick for use in Israel (includes two buttons and two cables) 597841-BG1 Keyboard with pointing stick for use in Switzerland (includes two buttons and two cables) 597841-DD1 Keyboard with pointing stick for use in Iceland (includes two buttons and two cables) 597841-DJ1 Keyboard with pointing stick for use in Greece (includes two buttons and two cables) 598856-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3) 598859-001 1-GB m
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. 36 ● Product name (1).
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 595785-001. There are four rubber feet that attach to the base enclosure in the locations illustrated below.
Pen Description Spare part number Pen (includes tether) 606899-001 Remove the pen: 1. Position the computer right-side up, with the left side toward you. 2. Pull the loop on the tether until it is large enough to pass the pen through it, and then pull the pen through the loop (1). 3. Remove the pen and tether from the computer (2). Reverse this procedure to install the pen.
Battery Description Spare part number 8-cell, 44-Wh, 2.0-Ah, Li-ion battery 454668-001 8-cell, 39-Wh, 2.0-Ah, Li-ion battery 593592-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Hard drive NOTE: All hard drive spare part kits include Mylar cover with tab, rubber gasket, and bracket. Description Spare part number 250-GB, 5400-rpm, 4.6-cm (1.8-in) hard drive 597825-001 160-GB, 5400-rpm, 4.6-cm (1.8-in) hard drive 607703-001 160-GB solid-state drive (SSD) 600464-001 80-GB solid-state drive (SSD) 597826-001 Before removing the hard drive, follow these steps: 1. Shut down the computer.
5. Lift the left side of the bracket up at an angle (2), and then remove the bracket from the computer (3). NOTE: The right side of the bracket has a tab that fits into a slot in the computer. When reinstalling, make sure to insert the tab into the slot or the bracket will not seat correctly. 6. At the corner of the hard drive, pull the drive up (1) until it rests at an angle. 7. Pull the hard drive away from the bay and out of the computer (2).
WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. ENWW Description Spare part number Broadcom BCM4312 802.11/b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 504593-003 Broadcom BCM4312 802.
Description Spare part number Intel Centrino Advanced-N 6200 AGN for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WLAN module.
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number WWAN module 531993-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Memory modules Description Spare part number 1-GB (PC3-10600, 1333-MHz, DDR3) 598859-001 2-GB (PC3-10600, 1333-MHz, DDR3) 598856-001 4-GB (PC3-10600, 1333-MHz, DDR3) 599092-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Keyboard For use in: Spare part number For use in: Spare part number Keyboard with pointing stick (includes two buttons and two cables): Belgium 597841-A41 Latin America 597841-161 Brazil 597841-201 The Netherlands and Europe 597841-B31 Bulgaria 597841-261 Norway 597841-091 Czech Republic 597841-221 Portugal 597841-131 Denmark 597841-081 Russia 597841-251 France 597841-051 Saudi Arabia 597841-171 French Canada 597841-121 Slovakia 597841-231 Germany 597841-041 Spain 597841-
ENWW 2. Remove the two Mylar screw covers (1) and the six Torx T8M2.0×8.0 screws (2) that secure the keyboard to the computer. 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5.
7. Release the ZIF connector to which the pointing stick cable (2) is attached, and then disconnect the pointing stick cable from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard.
Top cover All top covers include TouchPad board and capacitive board. Description Spare part number Top cover 597833-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
8. Disconnect the capacitive strip cable from the system board ZIP connector (3). 9. Lift the edge of the top cover near the TouchPad (1) to disengage it from the computer. 10. Disengage the remainder of the top cover from the computer, and then lift the top cover up (2) and off the computer. Reverse this procedure to install the top cover.
RTC battery Description Spare part number RTC battery 482963-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
Audio connector board Description Spare part number Audio connector board 597834-001 Before removing the audio connector board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Lift the board (2) up at an angle, then slide the board toward the front of the computer (3) until it is clear of the system board shield. Reverse this procedure to install the audio connector board.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 597832-001. See Cable Kit on page 24 for more Cable Kit spare part number information. The Bluetooth module holder is included in the Plastics Kit, spare part number 597829-001. See Plastics Kit on page 23 for more Plastics Kit spare part number information.
4. Lift the Bluetooth module holder (3) as far as the cable will allow. 5. Slide the Bluetooth module from the holder (1), and then disconnect the Bluetooth module cable from the Bluetooth module (2). 6. Remove the Bluetooth module and holder from the computer. Reverse this procedure to reassemble and install the Bluetooth module and holder.
Latch assembly NOTE: All latch assembly kits include the latch, bracket, two screws, and spring. Description Spare part number Latch assembly 597837-001 Before removing the latch assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Detach the spring from the latch (2). 4. Lift the bracket from the computer (1), pull the front latch away from the front of the computer (2), and then lift the inner latch piece from the computer (3). Reverse this procedure to install the latch assembly.
Speaker assembly Description Spare part number Speaker assembly 597836-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Unplug the speaker cable (1) from the audio connector board, and note the routing channel (2) of the speaker cable on the enclosure base. 3. Remove the two Phillips PM2.0×4.0 screws (1) that secure the speaker assembly to the base enclosure. 4. Slide the speakers toward the right (2), and then lift the speakers and cables from the base enclosure (3). Reverse this procedure to install the speaker assembly.
Display assembly All display assemblies include two WLAN antenna transceivers and cables and two WWAN antenna transceivers and cables. Description Spare part number 30.7-cm (12.1-in) WXGA, LED, AntiGlare display assembly 597827-001 30.7-cm (12.1-in) WXGA, LED, AntiGlare display for use outdoors 597828-001 30.7-cm (12.1-in) WXGA, LED, AntiGlare, touch screen display 612497-001 Before removing the display assembly, follow these steps: 1. Shut down the computer.
3. Position the computer right-side up, with the rear toward you. 4. Slide the hinge cover away from the computer. The hinge cover is available in the Plastics Kit, spare part number 597829-001. 5. Position the computer right-side up, with the front toward you. 6. Disconnect the display panel cable (1) from the system board. 7. Remove the display panel cable from the clip built into the system board shield (2). 8. Disconnect the microphone cable (3) from the system board. 9.
12. Remove two Phillips PM2.5×7.0 screws (2) that secure the display assembly to the base enclosure. 13. Rotate the display (1) to gain access to the remaining two screws in the display bracket. 14. Remove remaining two Phillips PM2.5×7.0 screws (2) that secure the display assembly to the base enclosure.
15. Lift the display assembly straight up and remove it. CAUTION: When installing the display assembly, be sure that the four wireless antenna cables are routed and arranged properly. Failure to follow these routing instructions can result in degradation of the computer's WLAN and WWAN performance. Reverse this procedure to reassemble and install the display assembly.
System board shield NOTE: All system board shield kits include replacement thermal material. Description Spare part number System board shield 597838-001 Before removing the system board shield, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the shield from the computer (3). Reverse this procedure to install the system board shield. Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 597832-001. See Cable Kit on page 24 for more Cable Kit spare part number information.
c. Display assembly (see Display assembly on page 62) d. System board shield (see System board shield on page 66) Remove the modem module: 1. Turn the computer right-side up, with the front toward you. 2. Disconnect the modem module (1) from the system board by lifting it straight up. 3. Disconnect the modem module cable (2) from the modem module, and then remove the module from the computer. Reverse this procedure to install the modem module.
6. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 43) and the WWAN module (see WWAN module on page 46). 7. Remove the following components: a. Keyboard (see Keyboard on page 48) b. Top cover (see Top cover on page 51) c. Display assembly (see Display assembly on page 62) d. System board shield (see System board shield on page 66) Remove the smart card reader: 1. Position the computer right-side up, with the front toward you. 2.
System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number For use in all countries and regions except for Russia and the People's Republic of China: ● Equipped with Intel Core i7 620M Dual Core processors (2.66-GHz, 4-MB L3 cache) 607702-001 ● Equipped with Intel Core i5 540M Dual Core processors (2.53-GHz, 3-MB L3 cache) 600462-001 ● Equipped with Intel Core i5 520M Dual Core processors (2.
● Modem module (see Modem module on page 67) ● Heat sink (see Fan/heat sink assembly on page 73) Remove the system board: ENWW 1. Position the computer right-side up, with the front toward you. 2. Remove the ExpressCard or ExpressCard slot holder. 3. Disconnect the audio connector board cable (1) and the Bluetooth module cable (2) from the system board.
4. Remove the Phillips PM2.0×4.0 screw that secures the system board to the base enclosure. 5. Lift the right side of the system board (1), and then lift it out of the base enclosure (2). Reverse this procedure to install the system board.
Fan/heat sink assembly All heat sink spare part kits include replacement thermal material. Description Spare part number Fan/heat sink assembly 597840-001 Before removing the fan/heat sink assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Disconnect the fan cable from the system board. 3. In the order indicated on the heat sink, loosen the four Phillips captive screws (1) that secure the heat sink to the base enclosure. 4. Remove the fan/heat sink assembly from the system board (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) and processor (2) each time the heat sink is removed. Thermal material is included with all heat sink and processor spare part kits.
Reverse this procedure to install the fan/heat sink assembly. Misc cables NOTE: The Cable Kit includes the audio connector board cable, Bluetooth cable, and RJ-11 connector and cable. Description Spare part number Cable Kit 597832-001 Before removing the cables, follow these steps: ENWW 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
g. System board (see System board on page 70) h. Smart card reader (see Smart card reader on page 68) Remove the cables: 1. Position the computer right-side up, with the right side toward you. 2. Remove the necessary cable as follows, noting the routing path of the cable: ● (1) Audio connector board cable ● (2) Bluetooth cable ● (3) RJ-11 connector and cable Reverse this procedure to install the cables.
5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. User Management > Create New BIOS User Account (requires a BIOS administrator password) ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a startup menu delay (in seconds). ● Set the MultiBoot Express popup delay (in seconds). ● Enable/disable custom logo (disabled by default). ● Enable/disable display diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default).
Select To do this NOTE: model. 82 Chapter 5 Computer Setup Availability of these options varies by computer ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable preboot authentication on HP QuickLook boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default).
Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (select models only; enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the network interface controller (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default).
84 Select To do this AMT Options NOTE: All AMT options are disabled by default. ● Enable/disable firmware verbosity. ● Enable/disable AMT setup prompt (Ctrl-P). ● Enable/disable USB key provisioning support. ● Enable/disable unconfigure AMT on next boot. ● Select terminal emulation mode: ◦ ANSI ◦ VT100 ● Enable/disable firmware progress event support. ● Enable/disable initiate Intel CIRA. Set Security Level Change, view, or hide security levels for all BIOS menu items.
6 Specifications Computer specifications Metric U.S. Length 21.2 cm 8.35 in Width 29.0 cm 11.4 in Height (front to rear) 3.2 cm 1.25 in Weight (equipped with 1 DIMM, 6-cell battery, WLAN module) 1.72 kg 3.80 lbs Dimensions Input power Operating voltage 18.5 V dc @ 3.5 A – 65 W Operating current 3.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 30.7-cm (12.1-in), WXGA display specifications Metric U.S. Height 16.9 cm 6.7 in Width 26.2 cm 10.3 in Diagonal 30.8 cm 12.1 in Surface treatment Anti-glare Number of colors Up to 16.
Hard drive specifications 160-GB* 250-GB* Height 8.0 mm 8.0 mm Width 45.7 mm 45.
88 Chapter 6 Specifications ENWW
7 Backup and recovery Windows 7 To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt+fn+prt. To copy the entire screen, press fn+prt sc. 3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. 4.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. Using the Windows recovery tools To recover information you previously backed up, follow these steps: 1.
To recover the original hard drive image using f11, follow these steps: 1. If possible, back up all personal files. 2. If possible, check for the presence of the HP Recovery partition: select Start, right-click Computer, click Manage, and then click Disk Management. NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately).
Windows Vista To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ● When backing up to discs, number each disc before inserting it into the optical drive of the computer.
To recover your information using Startup Repair, follow these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities, from the backup used for recovery. 1. If possible, back up all personal files. 2.
follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed.
Note the following when backing up: ● Store personal files in the My Documents folder, and back it up periodically. ● Back up templates stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a word-processing document: a. Display the screen you want to save. b.
NOTE: For additional information on initiating a recovery in Windows, perform a search for this topic in Help and Support. Recovering the operating system and programs CAUTION: The recovery process reformats and completely erases the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled.
8 Connector pin assignments 1394 Pin Signal 1 Power 2 Ground 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ Audio-out (headphone) ENWW Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 1394 99
Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 100 Chapter 8 Connector pin assignments ENWW
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-45 (network) ENWW Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 101
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 102 Chapter 8 Connector pin assignments ENWW
9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
Index Symbols/Numerics 1394 port identifying 12 pin assignments 99 A AC adapter, spare part numbers 30 accessory battery connector, identifying 14 ambient light sensor identifying 5 AMT options AMT setup prompt (Ctrl-P) 84 firmware progress event support 84 firmware verbosity 84 initiate Intel CIRA 84 terminal emulation mode 84 unconfigure AMT on next boot 84 USB key provisioning support 84 antennas disconnecting 44, 46 external WWAN 15 WLAN 15 WWAN 15 Anti Theft 80 applications key, Windows 9 audio cable,
display 5 front 10 left-side 12 rear 13 right-side 11 top 6 computer feet locations 37 spare part number 37 Computer Setup File menu 79 navigating and selecting 77 restoring factory settings 78 Security menu 80 System Configuration menu 81 computer specifications 85 connector, power 13 connectors, service considerations 32 convertible hinge, identifying 5 creating a backup 89 ctrl+alt+del button 13 D device configurations 81 discs Driver Recovery 97 Operating System 97, 98 disk sanitizer 80 display assembly
latch assembly removal 58 spare part number 20, 29, 58 latch, battery release 14 legacy support, USB 77, 81 lights battery 7 caps lock 7 drive 7 mute 7 num lock 8 power 7 TouchPad 6, 7 volume down 7 volume mute 7 volume up 8 webcam 5, 10 wireless 12 M mass storage devices, spare part numbers 24 Media Card Reader, identifying 12 memory module product description 1 removal 47 spare part numbers 22, 47 microphone (audio-in) jack pin assignments 100 microphone, internal 5 microphone, product description 2 model
RJ-11 (modem) jack identifying 11 pin assignments 101 RJ-11 connector cable illustrated 24 RJ-45 (network) jack identifying 13 pin assignments 101 rotate button 13 RTC battery removal 53 spare part number 20, 26, 53 Rubber Kit, spare part number 25, 28 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 81 IDE (Integrated Drive Electronics) 81 Screw Kit, spare part number 26, 28 scroll zone, TouchPad 6 Secondary Battery Fast Charge 82 security cable slot, identif
Windows recovery 97 Windows Vista operating system DVD 95 wireless antennas disconnecting 44 wireless antennas, disconnecting 46 wireless devices, location 14 wireless light, identifying 12 wireless switch, identifying 12 wireless, product description 2 WLAN antennas, identifying 15 WLAN module removal 43 spare part number 28, 43 spare part numbers 20 workstation guidelines 34 WWAN antenna button, external 15 WWAN antennas, external 10, 15 WWAN antennas, identifying 15 WWAN module removal 46 spare part numb
