User's Manual

Table Of Contents
Reset
Restarting HTC Desire 500 (Soft reset)
If HTC Desire 500 is running slower than normal, is unresponsive, or has an app that is
not performing properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on. If your screen is
protected with a lock screen, you need to unlock it.
2. Press and hold the POWER button, and then tap Restart.
3. When asked to confirm, tap Restart.
If these steps don't work, you can remove and reinstall the battery, and then turn
HTC Desire 500 on to restart it.
Resetting HTC Desire 500 (Hard reset)
If HTC Desire 500 has a persistent problem that cannot be solved, you can perform a
factory reset (also called a hard reset or master reset). A factory reset reverts the
phone back to its initial state — the state before you turned on the phone for the first
time.
The following will be removed from the phone when you do a factory reset:
§ Your Google Account
§ All accounts you've added in Settings > Accounts & sync and the data
associated with these accounts
§ Personal data that you've created or synced to the phone such as your profile,
contacts, messages, email, calendar events, and more
§ System and application data and settings
§ Downloaded apps
Files such as your music, photos, videos, and documents will also be deleted if you
select the Erase all data option.
Be sure to back up any data and files you want to keep before you do a factory reset.
A factory reset may not permanently erase all data from your phone, including
personal information.
Performing a factory reset from settings
1. Slide the Notifications panel open, and then tap .
2. Tap Backup & reset.
3. Tap Reset phone.
108 Sync, backup, and reset
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