User's Manual

30 Safety and regulatory guide
steps above. If You need to return the Product or
Accessory for warranty service, the steps above
must be followed.
HOW DO I CLAIM THE SCREEN
REPLACEMENT BENEFIT?
In the event of a cracked, scratched or broken
screen of the Screen Replacement Eligible
Product, You should take the following actions:
(1) Refer to the resources available at www.htc.
com/support in order to contact an HTC
service center. Only HTC or an HTC authorized
service center should perform service on the
Screen Replacement Eligible Product.
(2) When You contact HTC, please be sure to have
the following information available:
a. The model, serial number, and IMEI/ESN
number of the Screen Replacement Eligible
Product.
b. Your full address and contact information.
c. A copy of the original invoice, receipt
or bill of sale for the purchase of the
Screen Replacement Eligible Product. You
must present a valid proof of purchase
upon making any claims for the Screen
Replacement Benefit. If no valid proof of
purchase is supplied, HTC has no obligation
to provide support under the Screen
Replacement Benefit.
Upon completion of these steps, HTC will provide
You with instructions regarding how and when
the Screen Replacement Eligible Product should
be returned. You may be responsible for costs
in connection with the return of the Screen
Replacement Eligible Product to HTC.
If You return the Screen Replacement Eligible
Product during the Screen Replacement Benefit
Period and it satisfies the terms of the Screen