User Manual
Table Of Contents
- Getting started
- Headset and link box
- Headset
- About the VIVE Pro 2 headset
- Putting on the VIVE Pro 2 headset
- Adjusting the IPD on the headset
- Can I wear my prescription glasses while using VIVE Pro 2?
- Adjusting the lens distance on the headset
- Replacing the face cushion
- Connecting a USB device to the VIVE Pro 2 headset
- Removing the headset earphones
- Replacing the headset earphones
- Reattaching the head pad on the headset strap
- Updating the headset firmware
- What does the status light on the headset mean?
- What is the dual camera used for?
- VIVE Link Box (2.0)
- Product care and repair
- Common solutions
- How do I fix issues such as the display turning black or showing static?
- What can I do to troubleshoot the headset?
- What can I do when the status light on the headset indicates an error?
- What should I do if the headset is not tracked?
- My headset display is blurry. What should I do?
- What can I do to resolve the "headset not found" error?
- My headset can't be detected due to a USB port issue. What should I do?
- After upgrading to Windows 10, VIVE shows as the computer's main monitor. What should I do?
- I'm experiencing skipped frames. What could I do?
- I'm seeing drifting motion or floating objects in VR. What could I do?
- There's no audio when I use my USB Type-C headphones.
- Is there a way to also hear from the computer what's in VR?
- What can I do if the headset's dual camera won't turn on?
- What should I do if there's cracking noise from the headset earphones?
- What can I do if the headset connection status is unstable?
- While the headset is connected, my PC beeps when rebooting.
- Headset
- Base stations
- Base Station 2.0
- About SteamVR Base Station 2.0
- Installing SteamVR Base Station 2.0
- Tips for setting up SteamVR Base Station 2.0
- How many SteamVR Base Stations 2.0 can I use in a single setup?
- What things should I consider when installing more than two SteamVR Base Stations 2.0?
- Setting up additional base stations
- What are the minimum and maximum play area when using more than two SteamVR Base Stations 2.0?
- My available space has an irregular shape. Can I still set up more than two SteamVR Base Stations 2.0?
- Can I use an odd number of SteamVR Base Stations 2.0?
- Configuring the base station channels
- How can I check which base stations are currently in use?
- Using the mounting kit to install SteamVR Base Station 2.0
- Cleaning the base stations
- Base Station 1.0
- How do I update base station firmware via Bluetooth?
- What does the status light on the base stations mean?
- What should I do if any of the base stations is not detected?
- Can Base Station 1.0 be used with SteamVR Base Station 2.0?
- Is accidental base station damage covered by warranty?
- Base Station 2.0
- Controllers
- About VIVE Controllers (2018)
- Charging the controllers
- Turning the controllers on or off
- Pairing the controllers with the headset
- Attaching the lanyards to the controllers
- Updating controller firmware
- What does the status light on the controllers mean?
- What should I do if a controller is not tracked?
- How do I know which controller is not tracked?
- What can I do if the controller trackpad is oversensitive?
- What should I do if my controller won't turn on?
- The controller automatically turns off. What should I do?
- How do I recover my controller after an interrupted update?
- Play area
- What is the play area?
- Choosing the play area
- Planning your play area
- Setting up a standing-only play area
- Setting up a room-scale play area
- Verifying your setup
- After setting up, how do I turn the VIVE system on?
- What is the recommended space for the play area?
- Can I include space occupied by furniture for the play area?
- Can seated/standing-only experiences work at room scale?
- How do I fix download errors during VIVE Setup installation?
- I can't complete the room setup. What should I do?
- Settings
- Trademarks and copyrights
- Index
3. Click the Audio mirroring On/Off switch to turn it on.
4. In the drop-down list, choose the device where you want the audio from VIVE Pro 2
duplicated.
What can I do if the headset's dual camera won't turn on?
If you are using Windows 10, disable the power saver settings.
1. From your computer, open the Device Manager.
2. Under Universal Serial Bus controllers, find and right-click Generic SuperSpeed USB
Hub RI, and then select Properties.
3. To make sure that this is the VIVE Pro 2 device, click the Details tab, and then confirm that
the VID/PID value contains the string 0BB4/0343.
4. Click the Power Management tab, and then de-select Allow the computer to turn off
this device to save power option.
What should I do if there's cracking noise from the headset earphones?
When this happens after the headset reactivates from standby mode, unplug and replug the USB
3.0 cable on the link box.
What can I do if the headset connection status is unstable?
Make sure that you're not connecting to a USB port on your computer that's labeled for a specific
function, such as for USB BIOS Flashback, by its manufacturer. When the issue happens, try
connecting to another USB 3.0 port on your computer.
While the headset is connected, my PC beeps when rebooting.
Try one of the following solutions and see if they can fix the issue:
§ Check your BIOS version. It is recommended to update the BIOS to the latest version.
§ Wait for your computer to reboot to Windows, and then connect the headset to the
computer.
41 Headset and link box