User's Manual

As a workaround, you can add a new Windows account using basic Latin alphabet for your user
name. After logging in with the new user name, reinstall VIVE Setup and complete the process.
The headset and controllers are not being tracked
properly. What can I do?
There are a number of factors that affect how well the headset and controllers are tracked. If the
headset and controllers are not being tracked or you feel that they are not being tracked
accurately, these are some of the reasons and recommendations on how to fix them:
Room is not bright enough
Adjust the lighting in your room or move your play area to an area where it's brighter.
Strong light source
§ Avoid direct glare like spotlights or sunlight on the headset cameras.
§ Close the curtains on windows where sunlight shines through, then adjust the lighting in
your room.
Lack of tracking features in your room
§ When setting up VIVE Cosmos for the first time or if you moved your play area, look around
your space while wearing the headset to gather information for better tracking accuracy.
§ Avoid room with plain walls. If the room has plain walls, attach some sticky notes or hang
posters/pictures on the walls to add tracking features.
§ If you're creating mixed-reality videos, put up a green screen to cover the walls of your
room and attach sticky notes on them to add tracking features.
59 Play area