User's Manual

48 | Managing Your Device
4.6 Resetting Your Device
Occasionally you may need to reset your device. A normal (or soft) reset of your device
clears all active program memory and shuts down all active programs. This can be useful
when the device is running slower than normal, or a program is not performing properly.
A soft reset is also necessary after the installation of some programs. If a soft reset is
performed when programs are running, unsaved work will be lost.
You can also perform a hard reset (also known as a full reset). A hard reset should be
performed only if a normal reset does not solve a system problem. After a hard reset, the
device is restored to its default settings—the way it was when you first purchased it and
turned it on. Any programs you installed, data you entered, and settings you customized
on the device will be lost. Only Windows Mobile software and other pre-installed programs
will remain.
To perform a soft reset
•
Use the stylus to lightly press and hold the RESET button on the left side of your
device. The device restarts, and then displays the Today screen.
Warning! Always turn off your device before performing a soft reset or installing/replacing the
battery.
To perform a hard reset
Press and hold both SOFT KEYS on the device. Keep these keys pressed, and at the
same time, use the stylus to lightly press and hold the RESET button on the left side of
your device. Press either
Y
to restore to factory default or
Y to restore to factory default or Y
N
to exit the hard reset process.