User Guide

Performing a factory reset from settings
1. Slide the Notifications panel open, and then tap .
2. Tap Backup & reset.
3. Tap Reset phone.
4. If you also want to delete media and other data on HTC One, select Erase all
data.
5. Tap OK.
Performing a factory reset using hardware buttons
If you can’t turn HTC One on or access settings, you can still perform a factory reset
by using the hardware buttons on HTC One.
1. Press and hold the VOLUME DOWN button, and then press and hold the
POWER button.
2. Wait for the screen with the three Android images to appear, and then release
the POWER and VOLUME DOWN buttons.
3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER
button.
116 Sync, backup, and reset