HTC One (M8) User guide
Contents Contents Unboxing HTC One 9 nano SIM card 11 Storage card 12 Charging the battery 15 Switching the power on or off 15 Want some quick guidance on your phone? 16 Phone setup and transfer Setting up your new phone for the first time 17 Restoring your backup from your online storage 18 Transferring content from an Android phone 19 Transferring content from an iPhone 19 Transferring contacts from your old phone through Bluetooth 20 Other ways of getting contacts and other cont
Contents Editing Home screen panels 58 Changing your main Home screen 59 Grouping apps on the widget panel and launch bar 60 Arranging apps 60 Lock screen 61 Camera Camera basics 63 Taking a photo 65 Tips for capturing better photos 65 Recording video 66 Things to remember when using the Duo Camera 67 Taking continuous camera shots 69 Using Zoe camera 69 Taking selfies 70 Improving portrait shots 70 Taking a panoramic photo 71 Taking a Pan 360 photo 71 Using dual capture
Contents Calling a number in a message, email, or calendar event 92 Making an emergency call 92 Receiving calls 92 What can I do during a call? 93 Setting up a conference call 94 Call History 94 Switching between silent, vibrate, and normal modes 95 Home dialing 95 Messages Sending a text message (SMS) 96 Sending a multimedia message (MMS) 96 Sending a group message 97 Resuming a draft message 97 Replying to a message 97 Saving a text message as a task 98 Forwarding a message
Contents Setting up your profile 142 Adding a new contact 142 Editing a contact’s information 143 Getting in touch with a contact 144 Importing or copying contacts 144 Merging contact information 145 Sending contact information 146 Contact groups 146 Private contacts 147 Email Gmail Mail 149 151 Calendar Viewing the Calendar 156 Scheduling or editing an event 157 Choosing which calendars to show 157 Sharing an event 158 Accepting or declining a meeting invitation 158 Dismis
Contents Settings and security Airplane mode 184 Do not disturb mode 184 Scheduling when to turn data connection off 186 Automatic screen rotation 186 Setting when to turn off the screen 186 Screen brightness 186 Changing the display font 187 Touch sounds and vibration 187 Changing the display language 187 Accessibility settings 188 Turning Magnification gestures on or off 188 Installing a digital certificate 188 Disabling an app 189 Assigning a PIN to a nano SIM card 189 Loc
Conventions used in this guide Conventions used in this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations. This is a tip.
Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.
Unboxing Unboxing HTC One Front panel 1. Dual speakers 2. nano SIM card slot with eject hole 3. USB connector 4. 3.5mm headset jack 5. VOLUME 6. microSD™ card slot with eject hole 7. Proximity sensor 8. Front camera 9. POWER and IR SENSOR 10. Notification LED HTC One is available in either a 3G-only or 3G-and-4G/LTE™ version, depending on your region and mobile operator. You need a 4G/LTE plan to use your operator's 4G/LTE network for voice calls and data services. Check with your operator for details.
Unboxing Back panel 1. Duo Camera 2.
Unboxing nano SIM card HTC One uses a nano SIM card. Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard nano SIM card may cause the card to not fit properly or damage the card slot. Inserting a nano SIM card 1. Hold the phone face up. 2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject hole next to the nano SIM card slot. 3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out. 4.
Unboxing Removing a nano SIM card Make sure to switch off HTC One before removing the card. 1. Hold the phone face up and the top panel facing you. 2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject hole next to the nano SIM card slot. 3. Push the tip all the way into the hole until the card tray ejects. 4. Pull the card tray out, and remove the nano SIM card. 5. Make sure that you insert the empty card tray back into the slot.
Unboxing Inserting the microSD card 1. Hold the phone face up. 2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject hole next to the microSD card slot. 3. Push the tip all the way into the hole until the microSD card tray ejects. 4. Pull the microSD card tray out, and place the microSD card (contacts facing down) into the tray. 5. Insert the microSD card tray back into the slot.
Unboxing Removing the microSD card Make sure to unmount your microSD card before removing it. 1. Hold the phone face up and the top panel facing you. 2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject hole next to the microSD card slot. 3. Push the tip all the way into the hole until the microSD card tray ejects. 4. Pull the microSD card tray out, and remove the microSD card.
Unboxing Charging the battery Before you turn on and start using HTC One, it is recommended that you charge the battery. Use only the adapter and the USB cable that came with HTC One to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer. 1. Insert the small end of the USB cable into the USB connector. 2. Insert the other end of the USB cable into the power adapter. 3.
Unboxing Want some quick guidance on your phone? Check out the friendly walkthroughs and the FAQs in the Tips & Help app to learn how to use your phone. § When you see a Tips & Help tile in HTC BlinkFeed™, just tap the tile to know more about the tip. § To open Tips & Help from the Home screen, tap > Tips & Help. You can then browse by subject matter and topic. Or tap what you want to search for.
Phone setup and transfer Phone setup and transfer Setting up your new phone for the first time When you switch on your new phone for the first time, you’ll be asked to set it up. You can enable TalkBack to navigate by voice feedback before selecting the language. Press and hold two fingers on the screen until you hear a message saying that accessibility mode is enabled. Walk through the on-device setup to choose your Internet connection, sign in to your accounts, and more.
Phone setup and transfer Restoring your backup from your online storage If you used HTC Backup before, you can restore your backup to HTC One when you turn the phone on for the first time or after a factory reset. Depending on the amount of content, restoring your backup to your phone through your data connection may incur additional data costs and take a long time. Using a Wi-Fi® connection is recommended. 1. When you're asked whether you have a Google® Account, sign in to your account. 2.
Phone setup and transfer Transferring content from an Android phone On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone. The types of locally stored content on your old phone that the tool can transfer include contacts, messages, calendar events, web bookmarks, music, photos, and videos. Some settings can also be transferred. § You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
Phone setup and transfer Transferring contacts from your old phone through Bluetooth Use Bluetooth to transfer contacts from an iPhone, a phone that has Android version 2.1 (or earlier version), or other types of phones. Depending on the capabilities of your old phone, you may be able to transfer not only contacts but also other data such as calendar events and text messages to your new HTC phone. Use HTC Sync Manager to transfer more types of content from an iPhone. 1.
Phone setup and transfer Transferring photos, videos, and music between your phone and computer There are two ways you can transfer your media from or to your computer. § Connect HTC One to your computer. Your computer will recognize it just like any removable USB drive, and you can copy your media between them. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC One to your computer.
Phone setup and transfer Customizing Quick Settings Aside from the default tiles, there are several other tiles available in Quick Settings. 1. With two fingers, swipe down from the status bar to open Quick Settings. 2. Tap and do one of the following: § In the Quick Settings list, press and hold move and drag it to rearrange the list. § Under Hidden items, press and hold in Quick Settings.
Phone setup and transfer Updating your phone's software HTC One can check and notify you if there’s a new update available. You can also choose to automatically download updates or manually check if there's an available update. Checking your system software version Before installing a system software update, you can check first what Android and HTC Sense™ versions you have on your phone. 1. Go to Settings, and then tap About. 2. Tap Software information.
Phone setup and transfer Installing an application update When Internet connection is on and there's an available update for your HTC or mobile operator apps, the update notification icon appears in the status bar. 1. Slide the Notifications panel open, and then tap the update notification. The Updates screen opens with the list of application updates to be installed. 2. Tap an item to view its details, and then tap . 3. When you're done reviewing the updates, tap Install.
Phone setup and transfer 4. To download or purchase the app, tap Install (for free apps) or the price button (for paid apps). 5. Tap Accept. Apps sometimes get updated with improvements or bug fixes. To automatically download updates, after installing the app, tap > Auto-update. To open the app, go to the Apps screen and tap the app. Restoring apps from Google Play Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that you previously downloaded. 1.
Phone setup and transfer Uninstalling an app If you no longer need an app that you've downloaded and installed, you can uninstall it. Most of the preloaded apps cannot be uninstalled. From the Apps screen, press and hold the app you want to remove, and then drag it to Uninstall. If you purchased an app in Play Store, you can uninstall it for a refund within a limited time. To know more about the refund policy for paid apps, refer to the Google Play help.
Your first week with your new phone Your first week with your new phone About your phone Features you'll enjoy on HTC One HTC One gives you options for quick and easy setup. Transferring your old phone's content such as your contacts, messages, and media can be done right from HTC One. Also, enjoy taking shots with the camera, checking personalized content with HTC BlinkFeed, and more.
Your first week with your new phone Outstanding camera features § The Duo Camera on HTC One takes photos with added depth and makes it possible to add special effects to your photos later in Gallery. § Choose from a variety of pre-defined camera modes, or create your own camera profiles. See Choosing a capture mode on page 63. § With Pan 360, you can take a seamless photo of what is all around you. See Taking a Pan 360 photo on page 71.
Your first week with your new phone § Access your TV program guide with the TV app. With just one tap, watch a program on your home TV. See Enjoying TV with HTC One on page 112. You can also turn HTC One into a remote control for your TV, set-top box (cable box), and home theater. See Setting up your remote control on page 116. § Connect to official websites and related social media of your favorite shows. See Getting social on the TV app on page 115.
Your first week with your new phone Waking up from Sleep mode § Press the POWER button. § Use Motion Launch™ to wake up and unlock your phone directly to an app or screen. See Waking up the phone with Motion Launch on page 38. Unlocking the screen § Swipe up to unlock the screen, swipe right to go directly to HTC BlinkFeed, or swipe left to go to the Home widget panel. § You can also press and hold the lock icon, and then drag it up, right, or left.
Your first week with your new phone Flip to mute If your phone is facing up when a call comes in, turn the phone over to mute it. If you go to Settings and then tap Sound > Flip to mute, you can set your phone to: Mute once Mute only once after flipping the phone. While the phone is still facing down, it will ring again when there are other incoming calls. Mute always After flipping the phone to mute a call, keep it always muted while it's still facing down when there are other incoming calls.
Your first week with your new phone Rotate HTC One for a better view For many screens, you can automatically change the screen orientation from portrait to landscape by turning HTC One sideways. When entering text, you can turn HTC One sideways to bring up a bigger keyboard. Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.
Your first week with your new phone Swipe or slide Quickly swipe your finger horizontally across the screen to go to other Home screen panels. Swipe vertically to scroll through a list, document, and more. Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position.
Your first week with your new phone Press and flick On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger. Slide with two fingers In some apps, like Gallery, Messages, Mail, or the web browser, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text.
Your first week with your new phone Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings. Three-finger swipe § Swipe up using three fingers to choose a device where to share content such as photos, videos, and music from HTC One. You can also share streaming media from apps such as YouTube®. § Swipe down to disconnect from the device.
Your first week with your new phone This feature may not be available in all languages. Opening an app § Tap an app on the launch bar at the bottom of the Home screen. § Tap to go to the Apps screen, and then tap the app you want to use. § On the Apps screen, tap for. , and then enter the name of the app you're looking Opening an app or folder from the lock screen On the lock screen, drag an app or folder icon up to unlock the screen and directly go to the app or folder.
Your first week with your new phone Switching between recently opened apps When you're multitasking and using different apps on HTC One, you can easily switch between the apps you've recently opened. Press to see recently-opened apps. § To switch back to an app, just tap it. § To remove an app from the list, drag it up. § To clear the recent apps list, tap To see a list of apps that are running, tap . .
Your first week with your new phone Motion Launch Waking up the phone with Motion Launch When the screen is off and HTC One is in sleep mode, use Motion Launch to wake up and unlock your phone directly to an app or screen. Motion Launch is a combination of a motion gesture, which is to lift the phone, followed by a finger gesture. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC One unlocks to the relevant app or screen. Wake up the phone 1.
Your first week with your new phone Wake up the phone directly to the Home widget panel 1. Lift the phone in portrait orientation. 2. Swipe left across the screen right away. Make sure you're not touching the screen when the phone vibrates. Wake up the phone directly to Camera 1. Lift the phone in landscape orientation. 2. Press the VOLUME UP or VOLUME DOWN button right away.
Your first week with your new phone Making a call with Quick call When the screen is off and HTC One is in sleep mode, easily make a call by just swiping and using voice commands. § Make sure Motion Launch gestures and Quick call are turned on in Settings > Display & gestures > Motion Launch gestures. § If you've set a screen lock with credentials, you'll be asked to provide your credentials first before you can make the call. 1. Lift the phone in portrait orientation. 2.
Your first week with your new phone Bypassing the screen lock for Quick call If you've set a screen lock with credentials, you can set HTC One to skip the security screen so you can immediately place calls with Quick call. 1. Go to Settings, and then tap Display & gestures. 2. Tap Motion Launch gestures. 3. Select the Bypass Security screen option. Turning Motion Launch on or off Motion Launch is on by default. You can turn it off in Settings. 1. Go to Settings, and then tap Display & gestures. 2.
Your first week with your new phone Turning HTC BlinkFeed on or off 1. On HTC BlinkFeed, slide two fingers together, and then tap . 2. While HTC BlinkFeed is selected, tap Remove. 3. To add it back, swipe right, and then tap the BlinkFeed. button that has the word Ways of adding content on HTC BlinkFeed Personalize HTC BlinkFeed to show articles and status updates from your favorite news sources, categories, editions, and apps.
Your first week with your new phone Subscribing to multiple regional editions Want to keep up to date on current events in more than one region? You can show one or more editions of your choice on HTC BlinkFeed. 1. On HTC BlinkFeed, swipe right to open the slideout menu. 2. Tap 3. Tap > Add content. , and then select a locale or region. 4. Select the feed sources to add.
Your first week with your new phone Posting to your social networks You can easily post a status update from HTC BlinkFeed. 1. On HTC BlinkFeed, swipe right to open the slideout menu. 2. Tap > Compose, and then choose a social network. 3. Compose your status update and post it on your social network. Removing content from HTC BlinkFeed Whether it's a tile or an entire feed, you can remove content you don't want to see on HTC BlinkFeed.
Your first week with your new phone Notifications Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received. 1. To open the Notifications panel, slide down from the top of the screen. If you have several notifications, scroll down the screen to see them all. 2.
Your first week with your new phone Notification widget On the lock screen, you can see notifications such as missed calls, text messages, calendar events, and more. 1. Drag down from the clock to expand the widget. 2. If there is more than one missed call, text, or email, tap notification. to view the next 3. Tap a notification to go directly to its app. You can change which notifications appear on the widget in Security settings. See Lock screen notifications on page 189.
Your first week with your new phone Working with text Selecting, copying, and pasting text In HTC apps such as Internet and Mail, you can select and copy text, and then paste or share it. 1. Press and hold on a word. 2. Drag the start and end anchors to highlight the surrounding text you want to select. You can use the magnifier to zoom in while selecting your text. To turn on the magnifier, go to Settings > Accessibility, and then select the Show magnifier option.
Your first week with your new phone § Turn on the Trace keyboard so you can type words by just sliding your finger from one letter to another. See Using the Trace keyboard on page 50. § Just swipe right to access the numeric and symbol keyboard. Or swipe left to switch between languages. § The keys have secondary numbers, punctuation symbols, or other characters that you can insert without having to switch to the numeric and symbol keyboard.
Your first week with your new phone § Swipe left on the onscreen keyboard (not available if you're using trace keyboard). § Tap the language key, for example, you want to use. , until you see the keyboard language § Press and hold the language key, and then drag your finger to the keyboard language you want to use. Entering text with word prediction Ever started typing something you weren't sure how to spell? With word prediction, you'll see suggested words displayed just above the keyboard.
Your first week with your new phone Adding words and phrases to the word prediction dictionary Add frequently-used names, acronyms, and even phrases to the word prediction dictionary to easily find them in the suggestion list. Type even faster when you create text shortcuts to words and phrases. Instead of typing "Talk to you later", save a few keystrokes by adding the ttyl shortcut. In your message or email, just type "ttyl", and then tap the spacebar to enter the complete phrase. 1.
Your first week with your new phone Entering text by speaking No time to type? Try speaking the words to enter them. 1. Tap an area where you want to enter text. 2. On the onscreen keyboard, press and hold . 3. When you see the animated microphone button and the words "Speak now", say the words you want to enter. To set the voice input language, tap the language bar above the microphone button. You can choose one or more languages. Available languages may vary. 4.
Your first week with your new phone Checking battery history Check how long you've been using HTC One since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi. 1. Go to Settings, and then tap Power. 2. Tap History. 3. If you've used HTC One for a long time since the last charge, swipe left or right to scale the graph that details battery usage over time.
Your first week with your new phone Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC One. HTC One power management helps to increase battery life. If you like more control by tweaking settings on your own, try out some of these battery saving tips. Check your battery usage Monitoring your battery usage helps you identify what's using the most power so you can choose what to do about it.
Your first week with your new phone Manage your apps § Install the latest software and application updates. Updates sometimes include battery performance improvements. § Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you're not using them. If there are apps that you don't need anymore, uninstall them. If an app came preloaded and can't be uninstalled, disabling the app can still prevent it from continuously running or syncing data.
Personalizing Personalizing Making HTC One truly yours Make HTC One look and sound just the way you want it. § Choose a ringtone and other sounds that you like to use. See Ringtones, notification sounds, and alarms on page 55. § Personalize your Home screen with a different wallpaper. See Home wallpaper on page 56. § For the lock screen, you can use the same wallpaper as your Home screen or choose a different wallpaper. See Changing the lock screen wallpaper on page 61.
Personalizing Home wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera. 1. Press and hold an empty space on a widget panel. 2. In the pop-up menu, tap Choose wallpaper. 3. Choose from where you want to select a wallpaper. § To use a photo you captured with the camera, tap Gallery, choose and crop a photo, and then tap Done. § Tap Computer photos to use the HTC Get Started service to choose a photo from your computer.
Personalizing 4. Scroll through the widgets, or tap to search for a specific widget. Some widgets are available in different styles and sizes. 5. Press and hold and then drag the widget to a widget panel you want to add it to. You can also add widgets that allow you to quickly switch on or off certain settings such as Wi-Fi and Bluetooth. Changing the settings of a widget You can modify basic settings of some widgets (for example, the People widget). 1.
Personalizing 4. Scroll through the apps or shortcuts, or tap to search for one. 5. Press and hold and then drag an app or a shortcut to a widget panel you want to add it to. To add an app from the Apps screen, press and hold the app, and then drag it to a widget panel. Editing Home screen panels Adding or removing a widget panel § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed).
Personalizing Moving a widget or icon You can easily move a widget or icon from one widget panel to another. 1. Press and hold the widget or icon with one finger. 2. With another finger, flick left or right to rotate the screen to another widget panel. 3. Release the widget or icon. Removing a widget or icon 1. Press and hold the widget or icon you want to remove, and then drag it to 2. When the widget or icon turns red, lift your finger.
Personalizing Grouping apps on the widget panel and launch bar 1. Press and hold an app, and then drag it over to another app to automatically create a folder. 2. Tap the folder to open it. 3. Tap the folder window’s title bar, and then enter a new folder name. 4. Add more apps into the folder. Tap , select your apps, and then tap Done. You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget panel, and then drag it over to the folder.
Personalizing 3. Press and hold an app or folder, and then do one of the following: § Drag the app or folder to another position on the same page. Wait until you see the occupying icon move away before releasing your finger. § Drag the app or folder to the or arrow to move it to another page. 4. When you're done moving apps and folders, tap . Grouping apps into a folder 1. On the Apps screen, tap 2. Tap > Custom. > Rearrange apps. 3.
Personalizing Adding a widget on the lock screen Choose from our selection of lock screen widgets. Before you can add a widget on the lock screen, you must select the Enable lock screen widgets option in Settings > Security. 1. On the lock screen, pull from the right edge until you see a 2. Tap icon. . 3. Tap a widget that you want to add to the lock screen. Moving or deleting a lock screen widget 1. On the lock screen, pull from the right edge until you see the widget you want to move or delete. 2.
Camera Camera Camera basics Take great photos and videos with the camera, and make them more memorable by applying a variety of filters and scenes. Open the Camera app and tap to see all controls on the Viewfinder screen. You can use the controls to switch capture modes, add filters, set the flash, and more. See a collection of camera scenes when taking photos and videos. Choose an ISO level or set it back to Auto. Higher ISO works best in low light conditions. Adjust the exposure settings.
Camera Zooming § Before taking a photo or video, slide two fingers apart to zoom in or together to zoom out. § When you're recording video, you can freely zoom in or out while recording. Applying a filter Use the available filters to make your photos and videos look like they’ve been taken through special lenses. Some camera modes may not support filters. 1. On the Viewfinder screen, tap 2. Tap to show the camera options. , and then choose one of the available filters.
Camera Closing the Camera app To give you a full view of the Viewfinder screen, HTC One replaces with small dots. Tap a dot to show these buttons again, and then tap or app and return to the Home screen or the previous screen. , , and to close the Camera Taking a photo 1. Open the Camera app. 2. Switch to Camera mode. 3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. 4. When you're ready to take the photo, tap .
Camera Taking well-lit photos § HTC One automatically adjusts the focus and exposure. If the image appears underexposed or that it appears dark on the Viewfinder, tap a part of the image that is in shadow. Conversely, tap a well-lit object in the image if the image seems to be overexposed. Focus on an object with a neutral tone for a balanced exposure. Keep in mind that tapping on another object may shift the focus from your subject.
Camera Taking a photo while recording a video — VideoPic Choose Normal scene to use this feature. While you're recording video using the main camera, tap your subject. to capture a still shot of Setting the video resolution 1. Switch to Video mode. 2. On the Viewfinder screen, tap 3. Tap to show the camera options. . 4. Tap Video Quality, and then choose a video resolution.
Camera Lighting § Use Duo Camera in an environment where there is a good light source. Postprocessing effects for Duo Camera do not work for low light photography or when you're using the camera flash. § If lighting is uneven, like when the background is a little bit under or overexposed, tap to adjust the exposure settings. § Hold HTC One so that you don't block the second camera lens. Composition § Match your subject with an interesting background.
Camera § Still life photography looks great with Dimension Plus™ post processing. If you'll use Dimension Plus, however, you can arrange your subject and background to be closer together and the distance between your camera and subject can be at least 20 centimeters. § Duo Camera doesn't support zooming. Taking continuous camera shots Do you want to take photos of moving subjects? Whether it’s your kid's football game or a car race, you can capture the action. Choose Auto scene to use this feature.
Camera 4. Press and hold video clip. for three seconds to capture a burst shot and a 3-second 5. To continue recording video, press and hold right above . until you see the Locked status When taking your burst shots with a 3-second video clip, it's good practice to: § Keep HTC One steady to capture moving subjects against a static background scene. § If using Sequence Shot to stitch different action shots into one photo, encourage the subject to make obvious lateral movements.
Camera Taking a panoramic photo Get a wider shot of landscapes in one sweep. Some camera features are not available when you’re in this mode, such as zooming. 1. Open the Camera app. 2. Switch to Camera mode. 3. On the Viewfinder screen, tap 4. Tap , and then tap to show the camera options. . 5. When you're ready to take the shot, tap . 6. Pan left or right in either landscape or portrait view. Hold HTC One as smoothly as you can to automatically capture frames.
Camera 5. Stand in the same spot once you've started capturing, even as you turn around to take more shots. For best results, remember to: § Avoid capturing scenes with moving objects. § Keep at least five meters distance from the scene. 6. To take succeeding shots, pan HTC One as smoothly as you can, and then center another box within the Viewfinder markers. Do this repeatedly until you get your desired frames or when you don't see any more boxes. To stop capturing anytime, tap .
Camera Using HDR When shooting portraits against a bright background, use HDR, short for High Dynamic Range, to capture your subjects clearly. HDR brings out the details of both the highlights and shadows, even in high contrast lighting. HDR works best when your subject is steady. The camera takes multiple shots at different exposure levels and combines them into one enhanced photo. 1. Open the Camera app. 2. Switch to Camera mode. To capture an HDR video, switch to Video mode. 3.
Camera 4. Tap , and then tap . 5. Tap an item at the bottom of the Viewfinder screen, and then drag its slider up or down to adjust the setting. 6. When done, tap 7. Tap to show or hide the manual settings. to take a photo. You can save your customized settings as a new camera mode. Saving your settings as a camera mode Save a scene or custom settings as a new camera mode so you can conveniently use it anytime you need it. 1. Open the Camera app. 2. Switch to the camera mode you want to use.
Camera 3. Tap > Save custom camera. 4. Tap Yes to save changes to the existing mode. To delete a custom camera mode, tap . Press and hold a camera mode you've created, and then drag it to to delete it.
Gallery Gallery Viewing photos and videos in Gallery Reminisce about good times. Use Gallery to view all your photos and videos. View them by time, album, or location. When viewing your photos and videos, the onscreen navigation buttons will be hidden. Tap anywhere on the screen to see Gallery controls and onscreen navigation buttons. Viewing photos and videos organized by time Photos and videos on HTC One are grouped together in Timeline view according to when they were taken. 1.
Gallery Copying or moving photos or videos to another album 1. On the Gallery app’s main screen, swipe to the Albums tab. 2. Tap a tile to open an album. 3. Tap > Move to or Copy to. 4. Select the photos or videos you want to move or copy and then tap Next. 5. Select an album to move or copy the photos or videos to. To create a new album to move or copy to, tap . To move or copy a single photo or video, open an album and then press and hold the photo or video.
Gallery 3. Zoom out or pan across the map until a numerical location indicator appears. The number in the location indicator shows how many photos were taken in that area. 4. Tap the location indicator to see the photos taken in that area. Want to know where you took a particular photo? While viewing the photo in full screen, tap anywhere on the screen, and then tap > Show on map. (Show on map is available when you've enabled Geo-tag photos in Camera.
Gallery Finding matching photos Looking for photos of a specific person or thing? Use Image match to find photos faster instead of browsing through Gallery. 1. On the Gallery app’s main screen, swipe to the Timeline, Albums, or Locations tab. 2. Tap and find a photo that is visually similar to what you want to find. 3. Tap the photos that are most similar to what you want to find and do one of the following: § Tap Continue to refine the search. § Tap Finish to see the results. 4.
Gallery 4. Draw on the photo. 5. Tap Done > . The edited photo is saved as a copy. The original photo remains unedited. Applying custom filters to photos Filters can only be applied to photos that are stored locally. 1. In Gallery, open the photo you want in full screen, tap it, and then tap 2. Tap > . You'll find . at the right end of the predefined filters bar. 3.
Gallery UFocus It's easy to change the focus in a photo taken with the Duo Camera. With UFocus you can create different versions of the same moment, anytime. 1. In Gallery, open the photo you want in full screen, tap it, and then tap 2. Tap > . . 3. Tap anywhere on the photo to focus on objects in the same relative distance. Here are the before and after photos. Foregrounder Give your photos an artistic touch such as applying a pencil sketch look to the background. 1.
Gallery 3. Tap a thumbnail to apply the effect. 4. Tap anywhere on the screen to change where to apply the effect. 5. Tap to save the photo. Seasons 1. In Gallery, open the photo you want in full screen, tap it, and then tap 2. Tap > . 3. Tap a season to apply the effect. 4. Tap or to add a timestamp or location information on the photo. 5. Tap > Save as photo or Save as video. .
Gallery Dimension Plus Have you ever taken a picture of something and later wished you could have taken it from a slightly different viewpoint? With Dimension Plus you can create the illusion that the photo was taken at a different angle. 1. In Gallery, open the photo you want in full screen, tap it, and then tap 2. Tap > . . 3. Try any of the following: § Tilt HTC One to see the photo from different angles.
Gallery Fine tuning your 3D subject 1. While editing your photo with the Dimension Plus effect, tap . 2. Draw an outline around the objects you want as your main subjects. You can refine your selection by using the or tools. Tap to zoom and pan for a more accurate selection. 3. Tap Done to finish selecting your subjects. Copying and pasting photos You can use Copy & Paste with photos that clearly show human faces. 1. In Gallery, open the photo you want in full screen, tap it, and then tap 2.
Gallery 6. Try any of the following: Scaling the copy Slide two fingers together or apart. Rotating the copy Rotate two fingertips on the screen. Moving the copy Drag the copy to a new position. Placing the copy behind another person 1. Tap . 2. Tap a face to select a person. 3. Tap Done If you want to change the order, tap 7. Tap Done > or . . Viewing Pan 360 photos 1. On the Gallery app’s main screen, swipe to the Timeline, Albums, or Locations tab. 2.
Gallery 4. Tap Next. 5. On the next screen, you can choose the direction you want the animation to play, set the speed of the animation, choose which frames you want to include, and more. 6. Tap to save, or tap to save and share the edited GIF. The edited photo is saved as a copy. The original photo remains unedited. Creating an action sequence shot Hop, skip, or jump. Create a sequence shot to stitch a series of actions into one photo.
Gallery Removing unwanted objects in a photo Did a pedestrian or passing car ruin your otherwise perfect shot of a famous landmark? Retouch the photo to remove unwanted people or objects. § This feature is available for a batch of shots that was captured with continuous shooting mode. § You can also use this feature for clips taken in Zoe camera mode. 1. In Gallery, open the photo you want in full screen, tap it, and then tap . 2. Tap > .
Gallery Changing the video playback speed Want to add a cinematic flair to your video by slowing down a particular scene? You can vary the playback speed of a selected section of a slow motion video. You can only change the video playback speed of videos captured using the slow motion scene in the Camera app. 1. On the Gallery app’s main screen, swipe to the Timeline, Albums, or Locations tab. 2. Tap a tile to open the thumbnail view. 3.
Gallery 5. Swipe to the Themes tab to choose the special effects and music to apply to the Zoe. 6. Swipe to the Music tab, tap Search my library to change the background soundtrack for all themes. To restore the default soundtrack, tap > Restore theme's music. Do not reproduce, distribute, or otherwise use copyrighted materials in connection with the Zoe unless you have secured the copyright owner’s permission first. 7.
Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1. Open the Phone app. 2. Enter the phone number or first few letters of the contact’s name to see the top matching contact. 3. If there are a number of matches found (for example, 8 matches), tap the number to see all the matches. 4. Tap the contact you want to call.
Phone calls Returning a missed call You'll see the missed call icon in the status bar when you miss a call. 1. Slide the Notifications panel open to check who the caller is. 2. To return the call, spread your two fingers on the missed call notification to expand it, and then tap Call back. If you have multiple missed calls, tap the missed calls notification to open the Call History tab. Speed dial Use Speed dial to call a phone number with a single tap. 1. Open the Phone app. 2. Tap > Speed dial > .
Phone calls Calling a number in a message, email, or calendar event When you receive a text message, email, or calendar event that has a phone number in it, you can just tap the number to place a call. Making an emergency call In some regions, you can make emergency calls from HTC One even if the nano SIM card has been blocked or if you don't have one installed. If you don't have a network signal, you won't be able to make an emergency call. 1. Open the Phone app. 2.
Phone calls What can I do during a call? When a call is in progress, you can turn the speakerphone on, place the call on hold, and more. Putting a call on hold To put the call on hold, tap . To resume the call, tap > Hold. The status bar then displays the hold call icon > Unhold. Switching between calls If you’re already in a call and you accept another call, you can switch between the two calls. 1. When you receive another call, tap Answer to accept the second call and put the first call on hold.
Phone calls Setting up a conference call Conference calling with your friends, family, or co-workers is easy. Make or accept a call, and then simply dial each subsequent call to add it to the conference. Make sure that you have conference calling service activated. Contact your mobile operator for details. 1. Make a call to the first conference call participant. 2. When connected, tap > Add call, and then dial the number of the second participant. The first participant is put on hold. 3.
Phone calls Blocking a caller When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically. On the Call History tab, press and hold the contact or phone number you want to block, and then tap Block contact. You can always remove a caller from your blocked list. On the Call History tab, tap > Blocked contacts. Press and hold a contact, and then tap Unblock contacts.
Messages Messages Sending a text message (SMS) 1. Open the Messages app. 2. Tap . 3. Enter a contact name or mobile number in the To field. 4. Tap the box that says Add text, and then enter your message. 5. Tap , or press to save the message as a draft. § There is a limit on the number of characters for a single text message (displayed above ). If you exceed the limit, your text message will be delivered as one but will be billed as more than one message.
Messages Sending a group message Group messaging makes it easy to send a message to multiple contacts all at once. You can choose to send a group SMS or group MMS. Group MMS may incur extra data fees. 1. Open the Messages app. 2. Tap . 3. Tap , and then select multiple recipients. 4. To send a group SMS, make sure that Send as individual messages is selected. Clear this option to send your message as a group MMS.
Messages 3. Tap the box that says Add text, and then enter your message. 4. Tap . Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC One, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message. 1. While viewing the exchange of messages with a contact, tap which phone number you want to reply to. and select 2.
Messages 3. Tap > Move to secure box. 4. Select the messages, and then tap Move. To move all the messages from a contact, on the Messages screen, press and hold the contact and tap Move to secure box. § To read messages in the secure box, on the Messages screen, tap If it is your first time to use the secure box, set a password. > Secure. § To remove messages or contacts from the secure box, press and hold the contact (or phone number) and tap Move to general box.
Messages Copying a text message to the nano SIM card 1. Open the Messages app. 2. Tap a contact (or phone number) to display the exchange of messages with that contact. 3. Tap the message, and then tap Copy to SIM. The icon is displayed. Deleting messages and conversations Open the Messages app and do any of the following: Delete a message Open the conversation thread with a contact, tap the message, and then tap Delete message.
Search and web browser Search and web browser Getting instant information with Google Now Do you want to check the weather or your morning commute time before you start your day? Google Now™ delivers quick and up-to-date information that matters to you —all without the search. Depending on your location, time of day, and previous Google searches, Google Now displays information cards that include: § The day's weather and the weather forecast for upcoming days.
Search and web browser Changing card settings You can easily customize the settings of Google Now cards to suit your information needs. For example, you can change the weather units in the Weather card or your transportation mode in the Traffic card. 1. Open the Google Search app. Or swipe up from the onscreen navigation buttons. 2. Do any of the following: § To change a card setting, such as the weather unit on the Weather card, tap , and then tap the arrow buttons when available.
Search and web browser 5. Set the reminder time or location details. 6. Tap Remind me at this time or Remind me at this place. When the reminder time is due or when you've arrived at the location, the Reminder card will appear in the Google search screen. You can then dismiss or snooze the reminder. To see a list of all your reminders, scroll to the bottom of the Google search screen, and then tap .
Search and web browser Performing searches on the Web and HTC One 1. Open the Google Search app. Or swipe up from the onscreen navigation buttons. If you've already set up a Google account on HTC One, you will be given the option . See to sign in to Google Now. To sign in to Google Now at a later time, tap Getting instant information with Google Now on page 101. 2. In the search box, enter what you want to search for.
Search and web browser 3. Enter the webpage address or your search keywords. 4. On the webpage, you can: § Tap a link to open it, or press and hold a link to see more options. § Tap an email address to send a message to the email address, save it to People, and more. § Press and hold an image to save, copy, or set it as your wallpaper. 5.
Search and web browser Saving web content for later Save webpages to read later, even without an Internet connection. You can also add some video clips on webpages to the Watch list so you can quickly find and watch them whenever you like. HTC One saves webpage text and images only. You will need Internet connection to open linked pages and play video clips. 1. While viewing a webpage, tap > . 2. Tap Reading list or Watch list.
Search and web browser Using your browsing history HTC One keeps a record of webpages you've visited. If you don't want HTC One to keep your browsing history, browse using an incognito tab. See Private browsing on page 107. 1. While viewing a webpage, tap > History. 2. Swipe to the History or Most visited tab. 3. Navigate to the webpage that you want to view, and then tap it. Clearing your browsing history 1. While viewing a webpage, tap > Settings > Privacy & security > Clear history. 2. Tap OK.
Entertainment Entertainment HTC Music Listening to music Enjoy your favorite songs on HTC One using the Music app. When you open the Music app for the first time, you'll be asked if you would like to automatically download related content, such as album covers and artist photos, to HTC One. 1. Open the Music app. 2. Swipe to the different tabs to browse by category. 3. Tap a song to play. 4. Tap the onscreen icons to control music playback, repeat songs, and more.
Entertainment Playing music from the Lock screen If you want to launch the Music app directly from the Lock screen, go to Settings, and then tap Security > Unlock Music automatically. You can: § While playing music and the screen turns off, press POWER to turn the screen back on, swipe down from the Music widget, and then tap on the widget. § If you've added the Music app as a shortcut on the launch bar, drag it up to open the Music app.
Entertainment Adding a song to the queue While playing a song, you can also browse other tracks stored on HTC One. Add a song or an album to the queue so it plays when the current playlist has finished playing. 1. While a song is playing, browse for other tracks. 2. Do any of the following: § Browse for the album or playlist that you want, press and hold it, and then tap Add to queue. § Browse for an artist or song, and then tap > Add to queue. The songs you've added appear on the Queue tab.
Entertainment Trimming an MP3 ringtone Use the Music app's ringtone trimmer if you want to set only a part of the song as ringtone. 1. When you find the song that you want, tap ringtone. 2. Drag the trim sliders end. > Set as ringtone > Trim the to the part where you want the ringtone to begin and For a more precise trimming, tap the left or right arrow buttons. Time markers indicate where you are on the song. 3. When you're done trimming, tap Set as. 4.
Entertainment Finding music videos on YouTube It's easy to find music videos of the song you’re listening to on YouTube. On the Now playing screen, tap > Search > YouTube. TV Enjoying TV with HTC One The TV app makes HTC One a key part of your entertainment experience. The TV app lets you easily tune into your preferred shows, get reminded when your favorite show is on, see what shows are coming up, and more.
Entertainment Using the EPG Use the TV app's EPG (electronic program guide) to check what's showing on your TV, view show details, or schedule TV reminders. You need to set up a remote before using the TV app. See Setting up your remote control on page 116. On the TV app main screen, do one of the following: § Tap a thumbnail to check the show's title, synopsis, and more. Tap Watch Now to watch the show or movie on your TV. § Press and hold a thumbnail to see the options menu.
Entertainment 4. With Create a new room selected, tap Next. If you want to duplicate an existing EPG, select the Room with the EPG you want to copy. 5. Follow the onscreen instructions to setup the EPG. To switch between EPGs, swipe left to right to open the slideout menu, and then tap next to the Room you're currently in. Scheduling TV programs Whether your favorite show is airing in the next hour or next weekend, you'll never miss it when you set a reminder in the TV app.
Entertainment Getting social on the TV app Don't miss out and join the latest conversations around your favorite shows. To view and post social media updates, you'll need to sign in with your accounts. 1. On the TV app's main screen, tap a thumbnail of a program that interests you. 2. On the Official Feed tab (when available), view updates from the program's social media accounts. 3. On the Fan Talk tab, view social media updates posted by fans about the program.
Entertainment Setting up your remote control Tired of shuffling your TV, set top box, and home theater system remote controls while watching TV? You can combine them into one remote. § Make sure you have created a Room. By default, your first Room will be called "TV Room". See Adding another EPG on page 113 to add more Rooms. § Make sure HTC One has an Internet connection. 1. Open the TV app. 2. If you have more than one Room, tap create a remote for. 3.
Entertainment 5. On your device's remote control, press and hold the button you want to add to HTC One. 6. Tap the blinking onscreen button to test the button. 7. Tap Yes to finish setting up the button. If you tap No, you'll be prompted to try again. 8. Press until you exit the Button setup mode. Controlling your TV with HTC One 1. Open the TV app. 2. Tap . 3.
Entertainment YouTube Watching videos on YouTube Check out the latest video sensations using the YouTube app. 1. Open the YouTube app. 2. Browse or search for a video. 3. When you find the video that you like, tap it. Want to watch the video at a later time instead? Tap next to the video title, and then tap Add to > Watch later. You can access the video again from your account profile's Watch Later list. 4. While watching a video, you can: § Turn HTC One sideways to watch the video in full screen.
Entertainment FM Radio Listening to FM Radio Listen to your favorite radio stations using the FM Radio app. You need to connect a headset first to the audio jack of HTC One to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna. 1. Open the FM Radio app. The first time you open FM Radio, it scans for local FM stations that you can listen to. 2. While you're listening to an FM station, you can: § Tap or to go to the next or previous station.
Entertainment Sharing your media to HTC Connect enabled devices Refer to the documentation that came with the HTC Connect enabled device on how to set it up. 1. Open and play any music or other media content that you want to share from HTC One. 2. Swipe up with three fingers on the screen. 3. Choose the device you want to connect to. 4. Once connected, use your phone to control the volume, pause or resume playback, and more. 5.
Entertainment Connecting to your home entertainment system Want to make your HTC One experience bigger and louder? Wirelessly share your videos, music, and even streaming media to a compatible big-screen TV or wireless speaker. On HTC phones that have HTC Sense 5.
Entertainment About HTC Media Link HD Plug in HTC Media Link HD to any TV with an HDMI port. Then swipe up with threefingers on HTC One to connect and display content wirelessly to your TV. HTC Media Link HD is sold separately.
Storage Storage Phone storage Types of storage Want to know what types of storage you can use for your apps, data, and files? HTC One has these storage types: Phone storage This storage combines both the internal storage, where apps, email, data, and text messages are stored, and the file storage, where photos, videos, and music files are kept. If you are running out of phone storage, see Making more storage space on page 124 for some tips on how to free up space.
Storage Copying files to or from HTC One You can copy your music, photos, and other files to HTC One. Save and close your files before copying them from your computer to HTC One, or vice versa. 1. Connect HTC One to the computer using the supplied USB cable. You'll see options for viewing or importing files on the computer screen. 2. Choose to view files. 3. Copy the files from your computer to HTC One, or vice versa. 4. After copying the files, disconnect HTC One from the computer.
Storage § Moving apps to the storage card doesn't back up the apps. If you do a factory reset, your phone loses the apps. You'll need to reinstall them. § When you remove the storage card and insert it in another phone, the apps on the storage card won't be installed automatically to the other phone. You'll need to reinstall them.
Storage Activating your free Google Drive storage Use up to 65GB of free Google Drive storage. In addition to the default storage that you get from Google Drive, HTC One features an additional 50GB of online storage free for two years. Sign in to your Google Account on HTC One—and not from your computer or other non-HTC phones—to claim this offer. 1. If you see the promotional Google Drive offer on the Feeds panel of your Home screen, just tap the tile. Or open the Drive app.
Storage Uploading your photos and videos to Google Drive Use Gallery to upload your photos and videos to Google Drive. 1. On the Gallery app’s main screen, swipe to the Timeline, Albums, or Locations tab. 2. Tap an album or event that contains the photos and videos you want to upload. 3. Tap . 4. If you see the Zoe screen, tap Close to close it. 5. From the selection menu, tap Drive. 6. Select the photos and videos you want to upload, and then tap Next. 7. Choose or create a folder in Google Drive.
Storage Giving people access through the Drive app Using the Drive app, add the people you want to share your Google Drive link with. You can also set permissions, such as to let the recipients view, edit, or comment on your shared content. 1. Open the Drive app. 2. Tap 3. Tap next to a file or a folder, depending on which one you will share. . 4. Enter the first few characters of the name or email address. Matching results from your Google contacts will then be listed. 5.
Storage Saving a document from HTC One to Google Drive In Polaris Office 5, you can save a PDF you're viewing or an Office document you created to your Google Drive storage. 1. In Polaris Office, tap to see your documents by file type. Documents listed below the HTC One. If necessary, tap icon are the files that are locally stored on to see the file list. 2. Open a PDF document, or create a new Office document. 3.
Sync, backup, and reset Sync, backup, and reset Online sync Adding your social networks, email accounts, and more You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC One. Depending on the account type, signing in to your online accounts lets you sync updates between HTC One and the Web. 1. Go to Settings, and then tap Accounts & sync. 2. Tap . 3. Tap the account type you want to add. 4.
Sync, backup, and reset 3. Tap next to the account you want to remove. Or if you're on the Account settings screen, tap . 4. Tap Remove. Some personal data may be retained by the third-party app after you have removed the account from HTC One. Backup Ways of backing up files, data, and settings Worried that you might lose important stuff on HTC One? Back up HTC One before you erase the storage, do a factory reset, or upgrade to a new phone.
Sync, backup, and reset Messages Back up your text messages to the phone storage or storage card, or save them as an email attachment. Contacts § Save contacts and other personal data to your online accounts so you can just sync them when switching to another phone. § If you have locally stored contacts in the People app, export them to the phone storage or storage card. Files Manually copy and paste files by connecting HTC One to your computer as a disk drive.
Sync, backup, and reset Backing up HTC One to Google Drive Turn on HTC Backup to do a daily backup of your phone over Wi-Fi. Turn it on by selecting Back up phone daily while doing the on-device setup. If you didn't do so, use the HTC Backup app. Depending on the amount of content, doing a manual backup through data connection may incur additional data costs and take a long time. Using a Wi-Fi connection is recommended. 1. Open the HTC Backup app. 2. Tap Turn on automatic backup. 3.
Sync, backup, and reset 5. Follow the onscreen instructions to restore your backup and to continue setting up your phone. 6. Slide open the Notifications panel to check if there's any notification to finish setting up your phone. Free apps from Google Play will be restored in the background, and you can track the progress via a notification in the status bar. The Apps and Home screen shortcuts will be reorganized as in your backup after all of your apps have been installed.
Sync, backup, and reset 5. To help protect your data, tap Yes, and then set a password for this backup. Be sure to remember this password. You'll need to enter it again when importing contacts. If you don't need a password, tap No. 6. Tap OK. Restoring contacts 1. On the People tab, tap > Manage contacts. 2. Tap Import/Export contacts > Import from phone storage or Import from SD card. 3. If you have more than one account set up, tap the type for the imported contacts. 4.
Sync, backup, and reset 4. To help protect your data, set a password for your backup. Be sure to remember this password. You'll need to enter it again when restoring messages. If you don't need a password, select Do not password protect this backup. 5. Enter your email address. 6. Compose your email message, and then send it. Restoring text messages 1. Open the Messages app. 2. Tap > Back up/Restore SMS > Restore. 3. Choose how you want to restore the messages, and tap Next. 4.
Sync, backup, and reset HTC Sync Manager About HTC Sync Manager HTC Sync Manager supports a computer running a Windows or Mac operating system. Here's what you can do with HTC Sync Manager. View and manage media on your computer and phone § Browse and manage music, photos, and videos that are on your computer and your phone. § Import iTunes and Windows Media® Player playlists from your computer to HTC Sync Manager. § Play music, videos, and playlists using the built-in player.
Sync, backup, and reset Installing HTC Sync Manager on your computer § You can install HTC Sync Manager on Windows XP or later versions. To install it on a Mac computer, you need Mac OS 10.6 or later versions. § If you have problem in installing HTC Sync Manager, close all your running programs and reinstall. If the problem persists, temporarily disable your anti-virus program and try installing again. 1. Download the HTC Sync Manager installer from the HTC support site: htc.com/hsm/. 2.
Sync, backup, and reset Getting help To find out more about using HTC Sync Manager, download the user guide PDF from the HTC support site (htc.com/hsm/). Or open the Help that comes with the software. On Windows, click in HTC Sync Manager, and then click Help. Reset Restarting HTC One (Soft reset) If HTC One is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1.
Sync, backup, and reset Files such as your music, photos, videos, and documents can also be deleted from the storage, if you chose to do so. Be sure to back up any data and files you want to keep before you do a factory reset. A factory reset may not permanently erase all data from your phone, including personal information. Performing a factory reset from settings 1. Go to Settings, and then tap Backup & reset. 2. Tap Reset phone. 3.
People People Your contacts list The People app lists all contacts you've stored on HTC One and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. Open the People app. 2. On your contacts list, you can: § View your profile and edit your contact information. § Create, edit, find, or send contacts. § Tap a contact photo to find ways to quickly connect with the contact. § See when a contact has sent you new messages.
People Finding people Search for contacts stored on HTC One, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. Open the People app. 2. On the People tab, you can: § Find people in your contacts list. Tap , and then enter the first few letters of the contact name in the Search people box. § Find people on your company directory.
People 4. Enter the contact information in the fields provided. 5. Tap Save. When you tap the added contact in your contacts list, you'll see the contact information and your exchange of messages and calls. Depending on the contact type, you may also see the person's social network updates or events. How do I add an extension number to a contact number? While creating a new contact in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.
People Getting in touch with a contact 1. Open the People app. 2. Tap a contact's photo (not the name), and then choose how you want to get in touch with that contact. For more ways of getting in touch with your contact, tap an icon below the contact photo. Importing or copying contacts Importing contacts from your nano SIM card 1. On the People tab, tap > Manage contacts. 2. Tap Import/Export contacts > Import from SIM card. 3.
People Copying contacts from one account to another Contacts from your social network accounts may not be copied. 1. On the People tab, tap > Manage contacts. 2. Tap Copy contacts, and then choose a contact type or online account to copy from. 3. Select a contact type or account you want to save to. Merging contact information Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact.
People Sending contact information 1. On the People tab, do one of the following: To send Do this Someone's contact information Press and hold the name of the contact (not the icon or photo), and then tap Send contact as vCard. Your contact information Press and hold My profile, and then tap Send my profile. 2. Choose how you want to send the vCard. 3. Select the type of information you want to send. 4. Tap Send. Sending multiple contact cards 1. On the People tab, tap > Send contacts. 2.
People Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2. Go to the Group action tab. 3. Choose if you want to send a group message or group email. Editing a group 1. On the Groups tab, press and hold the group, and then tap Edit group. 2. You can: § Change the group name.
People Organizing your private contacts 1. On the People tab, tap > Manage contacts > Private contacts. 2. To add contacts to the private contacts list, tap want to add, and then tap Save. , select the contacts you 3. To remove private contacts from the list, tap > Remove private contact, select the contacts you want to remove, and then tap Remove.
Email Email Gmail Viewing your Gmail Inbox All your received email messages are delivered to your Inbox. 1. Open the Gmail app. 2. Do any of the following from your Inbox. § Tap an email message preview to read, forward, or reply to the message. § Open the slideout menu to change an inbox category such as Primary, switch to other Gmail™ accounts, or display by different email labels. § Tap the sender image or letter tile to select one or more messages or conversations.
Email Sending an email message in Gmail 1. In the inbox of the Gmail account you want to use, tap Compose). (or tap > 2. Fill in one or more recipients. Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message? Tap > Add Cc/Bcc. 3. Enter the email subject, and then compose your message. 4. If you want to attach a photo, video or file, tap > Attach file, tap the attachment source, and then select the files you want. 5. Tap to send.
Email Mail Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC One. 1. Open the Mail app. The inbox of one of your email accounts appears. 2. Do any of the following: § Tap an email message to read. § To display email messages in another mail folder, tap tap the folder you want to view. > Folder, and then § To switch between email accounts or view email messages from all your accounts, tap .
Email Sending an email message 1. Open the Mail app. 2. Switch to the email account that you want to use. 3. Tap . 4. Fill in one or more recipients. Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message? Tap > Show Cc/Bcc. 5. Enter the subject, and then compose your message. 6. Do any of the following: § Add an attachment. Tap and then choose what you want to attach. § Set the priority for an important message. Tap 7. Tap > Set priority. .
Email Quickly replying to an email message You can quickly respond to a new email message from the Home screen or lock screen. 1. When you receive a new email message notification, slide the Notifications panel down. 2. On the email preview, tap Reply all. If you have several notifications and you don't see the email options, expand the email preview by sliding two fingers apart on the notification. 3. Compose your reply message and tap .
Email Deleting email messages 1. Switch to the email account you want to use. 2. Select the email messages you want to delete. To select all, select one email message first, and then tap > Select all. 3. Tap Delete. Searching email messages 1. Tap . 2. If you want to refine or filter your search, tap , check the search options, and then tap OK. For example, you can focus the search on a part of an email or filter email messages that have attachments or tagged as high priority. 3.
Email 3. Tap your current office status, and then select Out of the office. 4. Set the dates and times. 5. Enter the auto-reply message. 6. If you want a different auto-reply message for recipients outside your organization, tap the Send replies to external senders option, and then enter the auto-reply message in the box. 7. Tap Save. Sending a meeting request 1. Switch to your Exchange ActiveSync account. 2. Tap > New meeting invitation. 3. Enter the meeting details. 4. Tap Save.
Calendar Calendar Viewing the Calendar Use the Calendar app to view your events, meetings, and appointments. If you've signed into your online accounts, related events will also appear in Calendar. 1. Open the Calendar app. 2. Tap , and then choose a calendar view. In any calendar view, return to the current date by tapping . Month view In month view, you will see markers on days that have events. Upcoming events for the day are also shown at the bottom of the screen.
Calendar Scheduling or editing an event You can create or edit events on HTC One, and also sync events with your Exchange ActiveSync calendar. You can also create, modify, and sync events with your Google calendar. Editing events is not supported for all accounts. 1. Open the Calendar app. 2. On any Calendar view, do one of the following: Create an event Tap . Tap the event to. Edit an event , and then select the calendar you will add View an event, and then tap . 3.
Calendar Sharing an event You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message. 1. Do one of the following: § While viewing an event, tap > Share via. § In day, agenda or week view, press and hold an event and then tap Share via. 2. Choose how you want to send the event. You can also forward accepted meeting invitations from your Exchange ActiveSync calendar. While viewing an event, tap > Forward.
Calendar Dismissing or snoozing event reminders If you have set at least one reminder for an event, the upcoming event icon appear in the notifications area of the status bar to remind you. will 1. Slide the Notifications panel open. 2. If the notification shows that there are multiple reminders, tap it to see all the reminders. You can then choose to snooze or dismiss them. 3. If you see a single event notification, spread your two fingers on the notification to expand it.
Travel and maps Travel and maps Location settings Turning location services on or off In order to find your location on HTC One, you need to enable location sources. 1. Go to Settings, and then tap Location. 2. Tap the On/Off switch to turn location services on and off. 3. Under Location sources, select the location mode you want. For example, for a better estimate of your location, choose High accuracy. To save battery power, choose Battery saving.
Travel and maps 3. Tap to turn Compass mode on. In Compass mode, the map orients itself depending on the direction you're facing. To exit Compass mode, tap . 4. If you want to see more information overlaid on the map, tap , and then tap a map view such as Traffic or Public transit to toggle the view on and off. Navigating the map You can navigate the map using finger gestures. § Slide your finger in any direction to pan. § Double-tap the map or slide two fingers apart over an area to zoom in.
Travel and maps 3. Tap the Enter key on the keyboard or tap a suggested search item. The first location on the search appears with a place marker and its info sheet displays at the bottom of the screen. All other search results are indicated by a red dot or a smart map icon. 4. If there is more than one search result, tap to view the search results list. 5. Tap the info sheet to check the address, get directions, see the location in Street View (if available), and more. 6.
Travel and maps 6. Tap a route or transit option to view the directions on the map. You'll also see the travel duration on the info sheet at the bottom of the screen. 7. Tap the info sheet to view the directions in a list. When you’re finished viewing or following the directions, tap to reset the map. Your destination is automatically saved in the Google Maps history.
Travel and maps Finding places in HTC Car 1. In HTC Car, tap Navigation. 2. To search for a place, tap and enter a location in the search box. 3. To look up a previously searched for place, tap Previous. 4. To get directions for an upcoming event in Calendar, tap Appointments and then tap an upcoming appointment. Exploring what's around you Feeling adventurous? With just a few taps, you can find interesting places around you quickly. 1. In HTC Car, tap Navigation. 2.
Other apps Other apps Using Scribble Want to make a page for your digital scrapbook? Use the Scribble app to get artistic and combine photos, text, and illustrations in a note. With several templates to choose from, you can even create lists or track your budget. Have a greeting card ready and link it to your friend's birthday in Calendar to send in a few taps. Composing a note 1. Open the Scribble app. 2. Choose a template when you're prompted. Or, tap . 3.
Other apps Inserting images and illustrations in a note While composing a note, you can: § Tap to take a photo, or tap § Tap to draw, or tap § Tap to insert a sticker. > Insert to select an image from Gallery. to write text. You can change the pen characteristics. § To insert a web page thumbnail, tap > Web content. On the Internet app, go to the web page, and then tap > Share > Scribble.
Other apps 5. Tap the area above the date, and then use the editing tools to insert text and illustrations. 6. To add another page, tap 7. Press . to save the note. Grouping notes into a notebook § To group notes into a new notebook, tap > Group. § To group notes into an existing notebook, tap > Move to. § To create a new notebook, swipe to the Notebooks tab, and then tap . Publishing and sharing a note Upload and share your creative work on the Web and get your own Scribble home page. 1.
Other apps Setting an alarm You can set up one or more alarms. 1. Open the Clock app. 2. On the Alarms tab, select the check box of an alarm and then tap that alarm. 3. Under Set alarm, use the scroll wheels to set the alarm time. 4. If you want the alarm for multiple days, tap Repeat. 5. Tap Done. § To turn off an alarm, clear the check box of that alarm. § If you need to set more than three alarms, tap .
Other apps To see your recorded voice clips, tap . Press and hold a voice clip to see options for sharing, setting it as a ringtone, and more. Keeping track of your tasks Use the Tasks app to organize and track to do and task lists. Create tasks on your phone or sync them with your Microsoft Exchange ActiveSync account. You can also sync tasks with your Google account. You can even choose to see your tasks in the Calendar app . Creating a task 1. Open the Tasks app. 2.
Other apps Kid Mode Worried that your kids might wander off to inappropriate web sites or mess with your important work files while using HTC One? Use Kid Mode™ to let your children enjoy fun and age-appropriate games and more, while helping to protect your important data from accidental deletion. To learn more about Kid Mode, visit www.zoodles.com. Creating a child profile 1. Open Parent Dashboard from the All Apps screen.
Internet connections Internet connections Turning the data connection on or off Turning your data connection off saves battery life and money on data charges. HTC One is available in either a 3G-only or 3G-and-4G/LTE version, depending on your region and mobile operator. You need a 4G/LTE plan to use your operator's 4G/LTE network for voice calls and data services. Check with your operator for details. 1. With two fingers, swipe down from the status bar to open Quick Settings. 2.
Internet connections Turning data roaming on or off Connect to your mobile operator’s partner networks and access data services when you’re out of your mobile operator’s coverage area. Using data services while roaming may be costly. Check with your mobile operator for data roaming rates before you use data roaming. 1. With two fingers, swipe down from the status bar to open Quick Settings. 2. If Mobile data is off, tap the Mobile data tile to turn it on. 3. Tap .
Internet connections 4. Scroll down the screen to see a list of apps and their data usage info. 5. Tap an app to see more details. Wi-Fi To use Wi-Fi, you need access to a wireless access point or “hotspot”. The availability and strength of a Wi-Fi signal varies depending on objects the Wi-Fi signal has to pass through (such as buildings or a wall between rooms). Turning Wi-Fi on 1. With two fingers, swipe down from the status bar to open Quick Settings. 2. Tap the Wi-Fi tile to turn Wi-Fi on. 3.
Internet connections Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC One easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks. See Turning Wi-Fi on on page 173. 2. Tap > WPS Push, and then press the WPS button on your Wi-Fi router. To use the Wi-Fi Protected Setup (WPS) PIN method, tap > WPS Pin Entry.
Internet connections § Install security certificates § Enter your login credentials § Download and install a required VPN app on HTC One Contact your network administrator for details. Also, HTC One must first establish a Wi-Fi or data connection before you can start a VPN connection. Adding a VPN connection You must first set a lock screen PIN or password before you can use credential storage and set up the VPN. 1. Go to Settings, and then under Wireless & networks, tap More. 2.
Internet connections Using HTC One as a Wi-Fi hotspot Share your data connection with other devices by turning HTC One into a Wi-Fi hotspot. § Make sure the data connection is turned on. § You must have an approved data plan associated with your account from your mobile service provider to use this service. Devices connected to your Wi-Fi hotspot use data from your subscribed data plan. 1. Go to Settings, and then under Wireless & networks, tap More. 2.
Internet connections Sharing your phone's Internet connection by USB tethering No Internet connection available for your computer? No problem. Use the data connection of HTC One to connect to the Internet. § To make sure that the USB drivers for HTC One are up-to-date, install the latest version of HTC Sync Manager on your computer. § Make sure you have a USB tethering service enabled by your mobile operator.
Wireless sharing Wireless sharing Bluetooth Turning Bluetooth on or off 1. With two fingers, swipe down from the status bar to open Quick Settings. 2. Tap the Bluetooth tile to turn Bluetooth on or off. 3. Tap to see a list of available devices. Turn off Bluetooth when not in use to save battery power, or in places where using a wireless device is prohibited, such as on board an aircraft and in hospitals.
Wireless sharing Reconnecting a Bluetooth headset Normally, you can easily reconnect your headset by switching on Bluetooth on HTC One, and then turning on the headset. However, you might have to connect manually if your headset has been used with another Bluetooth device. 1. Turn Bluetooth on and check the list of paired devices. See Turning Bluetooth on or off on page 178. 2. Tap the headset’s name in the Paired Devices section. 3.
Wireless sharing 6. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and then tap the relevant notification to view the file. 7. You can also tap > Show received files to view files received via Bluetooth. NFC Using NFC With built-in NFC (near field communication) on HTC One, you can share content to another NFC-capable mobile device in an instant. NFC may not be available in some phones.
Wireless sharing Beaming content Make sure that both devices are unlocked and have NFC turned on. If the other device has an Android Beam™ option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC One and the other phone back to back. Make sure that the NFC area (shaded part) of HTC One and the other phone's NFC area are close to one another. Experiment by slightly moving the phones until a connection is made. 2. Tap the screen.
Wireless sharing § See instant notifications of text messages, calendar events, and email messages. § Make and receive phone calls. § View new text messages. Choose a preset response to send a quick reply, or call the sender. § View ongoing and upcoming calendar events. § Dismiss or snooze the alarm. § Use as a laser pointer. § Use as a remote control for HTC One. Remotely play music, control the shutter to take photos, or control a PowerPoint® presentation. § Use as a TV remote control.
Wireless sharing 3. Follow the instruction and illustration on your phone to turn HTC Mini+ on. 4. Tap Bluetooth, and then tap Next. 5. Follow the instruction and illustration on your phone to make HTC Mini+ discoverable via Bluetooth. 6. Tap Connect. Disconnecting HTC Mini+ Slide the Notifications panel open, and then tap HTC Mini+ to disconnect. Managing HTC Mini+ While HTC Mini+ is connected, you can manage it from your phone.
Settings and security Settings and security Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC One are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored. § You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode. § If USB tethering is turned on, enabling Airplane mode turns it off.
Settings and security 3. Tap Do not disturb exceptions and then tap . 4. Choose whether to select contacts or groups to add to the exceptions list. 5. Select the checkbox to allow incoming calls from contacts on the exceptions list. To remove contacts or numbers from the exceptions list, tap > Remove contact. Setting a Do not disturb schedule You can schedule when you want Do not disturb to turn on. For example, if you can set it to turn on during a weekly meeting. 1.
Settings and security Scheduling when to turn data connection off To help conserve power and data usage, you can set a time period when the data connection will automatically turn off during low peak times. This takes effect after the screen has been off for 15 minutes and there's no network activity (no downloads, streaming, or data usage). 1. Go to Settings, and then tap Power. 2. Tap Sleep mode. 3. To manually change the settings, clear Learn sleep time automatically if it's selected. 4.
Settings and security Changing the display font You can change the font style and size of the display font. 1. Go to Settings, and then tap Display & gestures. 2. Tap Font style and choose one of the built-in fonts or tap Get fonts online to go online and download new fonts. 3. Tap Font size to choose the size of the font. Touch sounds and vibration Some people like the sound or vibration feedback they get when touching the screen, and some don't.
Settings and security Accessibility settings Use these settings when you’ve downloaded and installed an accessibility tool, such as a screen reader that provides voice feedback. You can turn accessibility functions or services on or off. 1. Go to Settings, and then tap Accessibility. 2. Choose the settings you want.
Settings and security Disabling an app Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it. 1. Go to Settings, and then tap Apps. 2. Swipe to the All tab. 3. Tap the app, and then tap Disable. Assigning a PIN to a nano SIM card You can help to protect the nano SIM card by assigning a Personal Identification Number (PIN). Make sure you have the default PIN provided by your mobile operator before continuing. 1.
Settings and security Hiding the caller from the lock screen You can prevent the names and photos of incoming callers from appearing on the lock or security screens. The caller must be in your private contacts list. 1. Go to Settings, and then tap Security. 2. Under Lock screen, select Incoming phone calls. Setting a screen lock Help protect your personal information and help prevent others from using HTC One without your permission.
Settings and security Bypassing the lock screen If you've set a screen lock for HTC One, you can just skip the lock screen and go straight to the security screen for unlocking HTC One. 1. Go to Settings, and then tap Security. 2. Select the Bypass lock screen on wake option.
Trademarks and copyrights Trademarks and copyrights ©2014 HTC Corporation. All Rights Reserved. HTC, the HTC logo, HTC One, HTC BlinkFeed, HTC BoomSound, HTC Connect, HTC Sense, HTC Sense TV, Dimension Plus, Motion Launch, UFocus, VideoPic, and Zoe are trademarks or service marks of HTC Corporation. Google, Android, Android Beam, Android Market, Gmail, Google Chrome, Google Drive, Google Maps, Google Now, Google Play, Google Voice Search, Google Wallet, and YouTube are trademarks of Google Inc.
Trademarks and copyrights without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
Index Index A Accounts - syncing 130 Airplane mode 184 Alarms - setting 168 Android Beam See NFC Apps - arranging 60 - grouping into a folder 60, 61 - hiding or unhiding 61 - icons on Home screen 57 - installing 25 - installing from Google Play 24 - installing from the web 25 - on Home screen 57 - restoring 25 - uninstalling 26 - updating 24 B Backup - about 131 - HTC Backup 132 - HTC Sync Manager 137 - options 131 - restoring backed up apps 25 Battery - charging 15 - checking usage 51 - saving batte
Index Car - about 163 - handling calls 164 - HTC Car Kit 163 - navigation 164 - playing music 164 - voice commands 163 Change phone language 187 Clock - alarm 168 - setting date and time 167 Conference call 94 Contacts - adding 142 - copying contacts 20, 144 - importing contacts 20, 144 - transferring contacts 20, 144 Continuous shooting 69 Copy - files 124 Copying - text 47 D Data connection - data roaming 172 - sharing 177 - turning on or off 171 - usage 171 Data transfer - from Android phone 19 -
Index - viewing photos and videos by event 76 - viewing photos by location 77 - watching videos 87 Geotag 76 Gestures - motion gestures 30 - touch gestures 32 Gmail 149 Google Drive - about 125 - saving to Google Drive 129 - storage space 126 - uploading photos and videos 127 - working with documents 128 Google Maps 160 Google Now - setting up 101 - turning off 103 Google Play - installing apps 24 - refund 26 Google Voice Search 104 GPS (Global Positioning System) See Location settings Group messaging
Index - entering text by speaking 51 - HTC Sense keyboard 47 - layout 48 - multi-language keyboard 48 - predictive text 49 - shortcuts 50 - speech recognition 51 Kid mode - about 170 - choosing apps 170 - closing 170 L Language - system language 187 Live Sports 115 Location settings 160 Lock screen - answering a call 92 - dismissing an alarm 30 - opening an app 36 - rejecting a call 92 - unlocking 30 - widgets 62 Low battery 53 Low storage 124 M Mail - attachments 152 - carbon copy, blind copy (cc,
Index P Pair a Bluetooth headset 178 Pan 360 71 People - adding a new contact 142 - contact groups 146 - contact link suggestions 145 - copying contacts 20, 144, 145 - editing contacts 143 - filtering your contacts 141 - groups 146 - importing contacts 20, 144 - merging contact information 145 - personal profile 142 - sending contact information 146 - transferring contacts 20, 144 Phone calls - blocking a call 95 - call history 94 - calling 90 - conference call 94 - emergency call 92 - extension numbe
Index - photo blog template 166 - templates 165 SD card 12 Search - searching phone and Web 103 - voice search 104 Security - protecting phone with screen lock 190 - security certificates 174 Sense TV - about 112 - checking on-demand video 114 - electronic program guide (EPG) 113 - scheduling 114 - setting up 112 Settings - About 23 - Accessibility 188 - display language 187 - Storage 123 Setup - contacts from old phone 20 - initial setup 17 - photos, music, videos from old phone 21 Sharing - events 1
Index Wallpaper - changing 56 Watch list 106 Weather - checking weather 168 Wi-Fi - connecting via WPS 174 - turning on 173 Widgets - adding 56 - changing settings 57 - lock screen widgets 62 - rearranging 58 - removing 58, 59 - resizing 57 Wireless display 121 Wireless router 176 Word prediction - bilingual prediction 49 Y YouTube - finding videos of songs 112 - watching 118 Z Zoe 88 Zoe camera 69
