User's Manual

Managing Your Phone 249
13.7 Resetting Your Phone
Performing a soft reset
Perform a soft (normal) reset to clear all active program memory and shut down all
active programs. This is useful when your phone is running slower than normal, or a
program is not performing properly. If a soft reset is performed when programs are
running, unsaved work is lost.
To perform a soft reset
Use the stylus tip to press the RESET button at the right panel of your phone.
Your phone restarts and displays the Home screen.
Performing a hard reset
If a normal reset does not solve a system problem, you can perform a hard (full)
reset. After a hard reset, the phone is restored to its default settings—the way it
was when you first purchased it and turned it on. You will lose any programs you
installed, data you entered, and settings you customized on your phone, and only
Windows Mobile® software and other pre-installed programs will remain.
Warning! Your phone will be set back to factory default settings. Make sure that any
additional installed programs and/or user data have been backed up before you
perform a hard reset.