User's Manual

250 Managing Your Phone

Important If Encrypt files when placed on a storage card is enabled, backup all files from

the storage card before using Clear Storage, hard reset, or updating the operating

system. Otherwise you will no longer be able to access the encrypted files on the

storage card. Use ActiveSync or Windows Mobile Device Center to transfer files

between your storage card and computer. After the procedure, copy your files

back to the storage card.

To perform a hard reset

With the phone turned off, press and hold the TALK/SEND, END and POWER

buttons until you see this message on the screen.

This operation will delete

all your personal data,

and reset all settings

to manufacturer default.

Press VolUp to restore

manufacturer default, or

press other keys to cancel.

Release the TALK/SEND, END and POWER buttons.

Press the VOLUME UP button to perform the hard reset, or press any other

button to cancel the reset.

Using Clear Storage

If you can access the phone settings, you can use Clear Storage to reset your phone

back to factory default settings.

Tap

Start > Settings > All Settings > System.

Tap Clear Storage.

Enter “

1234” and then tap Yes.