Huawei IP Phone eSpace 6870 User Manual HUAWEI TECHNOLOGIES CO., LTD.
Huawei IP Phone eSpace 6870 V100R001 User Manual Issue 01 Date 2011-07-01 Huawei Technologies Proprietary
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. Please feel free to contact our local office or Huawei headquarters. Huawei Technologies Co., Ltd. Huawei Industrial Base Address: Bantian, Longgang Shenzhen 518129 People's Republic of China Website: http://www.huawei.com Email: Support@huawei.com. Copyright © Huawei Technologies Co., Ltd. 2011. All rights reserved.
Huawei Technologies Proprietary
EchoLife ET685 IP Phone User Manual Contents Contents 1 Safety Precautions..................................................................................... 2 2 Product Overview...................................................................................... 5 Packing List .........................................................................................................5 Features................................................................................................................
EchoLife ET685 IP Phone User Manual Contents Handset, Speakerphone, and Headset Modes ...........................................27 Multiple SIP Accounts and Lines .............................................................27 Making a Call ...........................................................................................28 Making a Call by Using an IP Address.....................................................29 Quick IP Call Mode................................................................
EchoLife ET685 IP Phone User Manual 1 Safety Precautions Huawei IP Phone eSpace 6870 User Manual Thank you for purchasing the Huawei IP Phone eSpace 6870 (the eSpace 6870 for short). eSpace 6870 is a high-quality IP phone.
EchoLife ET685 IP Phone User Manual 1 1 Safety Precautions Safety Precautions General Requirements z Before you install and use the device, read these safety precautions carefully and observe them during operation. z During storage, transportation, and operation of the device, keep the device dry. z During storage, transportation, and operation of the device, avoid collision and crash of the device. z Never attempt to dismantle the device by yourself.
EchoLife ET685 IP Phone User Manual 1 Safety Precautions Operating Requirements z Do not let a child operate the device without guidance. z Do not let a child play with the device or any accessory. Swallowing the accessories may lead to peril. z Use the accessories provided or authorized by the manufacturer only. z The power supply of the device shall meet the requirements of the input voltage of the device. Use the provided lightning protection power socket only.
EchoLife ET685 IP Phone User Manual 1 Safety Precautions Cleaning Requirements z Before cleaning the device, stop using it and disconnect it from the power supply. z Use a piece of soft dry cloth to clean the device. z Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.
EchoLife ET685 IP Phone User Manual 2 2 Product Overview Product Overview Packing List The following items are included in the eSpace 6870 package. Verify the packing items. Contact your distributor immediately if any one is missing.
EchoLife ET685 IP Phone User Manual 2 Product Overview Product Picture Product Overview The eSpace 6870 is a next-generation enterprise IP phone. The eSpace 6870 provides rich functions, is easy to use, and supports integrated PoE and HD Voice. Features Table 2-2 Key features of the eSpace 6870 Feature Description Open standard compatibility SIP 2.0, TCP/IP/UDP, RTP/RTC, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV record), DHCP, PPPoE, TFTP, NTP and Telnet.
EchoLife ET685 IP Phone User Manual Advanced functions Supporting the following functions: z z z z z z Advanced features 2 Product Overview z z z z z z Multi-lines Headset enabled Backlight graphic LCD Five navigation keys Function keys such as call holding, headset mode, call forward, three-party conference, do not disturb, address book, voice message box, Intercom, and mute Seven multi-purpose keys Customized ring tones Download of ring tones Download of address books in XML format and screensav
EchoLife ET685 IP Phone User Manual 2 Product Overview Item Specification LED LED indicators that can be on in two colors (green and red) PoE The build-in automatic detector obtains the PoE that is based on the IEEE 802.3af standard. Universal switching Input: 100–240 V AC 50 Hz or 60 Hz Power adapter Output: +5V DC, 1200mA, UL certified Dimension (W × H × D) 251mm × 210mm × 78mm Weight 1.
EchoLife ET685 IP Phone User Manual Item 2 Product Overview Specification RFC 3428 Up to 50 incoming IM messages can be stored. If more than 50 incoming IM messages are present, the system drops the latest IM message. Function keys z z z Device management Eleven dedicated keys: Hold, SEND, SPEAKER, Headset Mode, TRNF (transfer), CONF (conference), MUTE/DEL, DND, INTERCOM, Phone Book, and MSG (message) Five navigation keys Seven multi-purpose keys and four XML programmable soft keys.
EchoLife ET685 IP Phone User Manual 2 Product Overview Item Specification Telephony features Intuitive GUI, download of the phone book (XML), voice mail indicator, download of custom ring tones Call holding, call transferring (attended/blind), Do-Not-Disturb (DND), call forwarding, call waiting, call waiting mute, redial, call log, volume control, caller ID display, multi-party conference call, dialing with a prefix, off-hook autodial, automatic answer, and dialing Network and provisioning Manual con
EchoLife ET685 IP Phone User Manual 3 3 Installing the eSpace 6870 Installing the eSpace 6870 Cable Connections Figure 3-1 Connecting the eSpace 6870 (1) (2) (3) (4) 11 (5) (6) (7)
EchoLife ET685 IP Phone User Manual 3 Installing the eSpace 6870 Table 3-1 Description of the connectors No. Connector Description (1) EXT port A port used to connect an expansion board for increasing multi-purpose keys. In this way, you can call a user by pressing one key. (2) PC port A 10/100 Mbit/s RJ-45 PC port. You can use the straight-through cable to connect the PC port. When using the PC phone, you can configure the port. (Optional) (3) LAN port A 10/100 Mbit/s RJ-45 LAN port.
EchoLife ET685 IP Phone User Manual 3 Installing the eSpace 6870 Starting the eSpace 6870 After the eSpace 6870 is powered on, a progress bar is displayed on its screen. This progress bar disappears after the startup page is accessed. Safety Compliance The eSpace 6870 complies with the Federal Communications Commission (FCC), Confermite Europeenne (CE), China Compulsory Certification (CCC), and various safety standards.
EchoLife ET685 IP Phone User Manual 4 4 Configuring the eSpace 6870 Configuring the eSpace 6870 Configuring the Phone Through the Keypad To enter the configuration menu, press MENU. View the menu by pressing the Up, Down, Left, or Right navigation keys. Press MENU to confirm the selection of a menu item, and Press BackSpace to delete an entry. The phone automatically exits the menu when an incoming call comes or the phone is off-hook.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Menu Configuration Description Phone Book Displays the phone book and related option. z [New Entry] Add a phone book record. After the fields such as Name, Family name, Number, and Acct are set or selected, select Confirm Add and press MENU to confirm the operation. Select Cancel & Return and press MENU to cancel the added information and return to the previous menu. z [Download Directory] Select Download Directory and press MENU.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Menu Configuration Description Preference Displays the preference submenus of a user. z z z z z [DND] Choose this menu to enable or disable the DND function. [Ring Tone] Choose this menu to set different ring tones. [Ring Volume] Press MENU to hear the selected ring volume. Press LEFT or RIGHT to turn up or turn down the volume. [LCD Contrast] Choose this menu to set the LCD screen contrast.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Menu Configuration Description Config Display the configuration submenus. z z z z [SIP] Set the SIP server for each account, including account, SIP proxy, Outbound proxy, SIP user ID, SIP Auth ID, SIP password, SIP transport, and Audio CODECs. [Upgrade] Configure the firmware server and the file download server. Select either TFTP or HTTP to upgrade the firmware or configure the phone.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Configuring the Phone Through the Web Browser The Web server embedded in the eSpace 6870 responds to the HTTP, HTTPS GET, or POST requests. Embedded HTML pages allow a user to configure the IP phone through any Web browser such as Microsoft Internet Explorer or Mozilla Firefox. Accessing the Web Configuration Menu Connect the phone and computer on a reachable network.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Figure 4-1 Login page Configuration Page This section describes the options of Status and Basic Settings on the Web configuration page. The functions available for the end user are as follows: z Status: Display the network status, account status, software version, and MAC address of the phone. z Basic Settings: Basic preferences such as date and time settings.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Figure 4-2 Status page Table 4-2 Device configuration on the Status tab page Field Description MAC Address Device ID in the hexadecimal format. This is an important ID for service provider to solve problems. IP Address IP address of the eSpace 6870. Part Number Code of a product. Product Model Product model. Software Version Information about the current software version. The value of prog indicates the main version number.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Field Description Registered Whether accounts are registered on the related SIP server(s). The eSpace 6870 supports six independent SIP accounts. PPPoE Link Up Whether the PPPoE connection is enabled when the phone is connected to a DSL modem. Figure 4-3 Basic setting page Table 4-3 Description of the basic setting page Field Description End User Password This parameter allows changing the login password of an end user.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Field Description IP Address The eSpace 6870 operates in two modes: z DHCP/PPPoE Mode: All the field values for the static IP mode are not available even though they are stored in the Flash memory. The eSpace 6870 acquires its IP address from the first DHCP server that the eSpace 6870 detects on its LAN. To use the PPPoE feature, set the PPPoE account. The eSpace 6870 establishes a PPPoE session if any of the PPPoE fields are set.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Field Description Line Keys This parameter is set for specifying function modes of line keys. By default, the value of Key Mode is Line, which is used by common lines. If the value of Key Mode is Shared Line, it indicates that the BroadSoft SCA functions are enabled and that accounts scattered in various areas can share the line.
EchoLife ET685 IP Phone User Manual 4 Configuring the eSpace 6870 Field Description HEADSET Key Mode Select default answering or dialing mode as the headset mode. When selecting a default mode, press HEADSET to enter the headset dialing status. If you press HEADSET when setting Toggle Headset/Speaker, the headset icon is displayed on the LCD. In this case, press , you can make a call or answer a call in Headset mode.
EchoLife ET685 IP Phone User Manual 5 5 Using the eSpace 6870 Using the eSpace 6870 Getting to Know the Keyboard Figure 5-1 Getting to know the keypad Table 5-1 eSpace 6870 keypad Key Description LINEx z z Six line keys with dual-color LED indicator lights. Each line key supports an independent SIP account. The six line keys provide the hands-free feature. TRANSFER Transfer the current call to another number. CONF Set up a three-party conference call for the calling party and called party.
EchoLife ET685 IP Phone User Manual 5 Using the eSpace 6870 Key Description DND Enable or disable the DND function. INTERCOM Initiate a call to the specified INTERCOM number. The call is answered automatically. HOLD Hold the current call, and press the corresponding LINE key to resume the call. Press the key to receive voice mails or other messages. Press the key to enter the hands-free mode. Press it again to exit the hands-free mode. Press the key to display the phone book and associated items.
EchoLife ET685 IP Phone User Manual 5 Using the eSpace 6870 Key Description Multi-Purpose Keys Implement functions of Speed Dial, Busy Lamp Field, Presence Watacher, and Eventlist BLF. You can also configure other functions on the Web page. Instructions of Using the Phone Handset, Speakerphone, and Headset Modes You can switch the modes among handset, speakerphone, and headset. z To switch between the handset and speakerphone modes, press SPEAKER, that is, .
EchoLife ET685 IP Phone User Manual 5 Using the eSpace 6870 z To make a call, select the line you wish to use. You can switch lines before dialing any number. z When the phone is idle, press the corresponding key to answer the incoming call that is designated to an account. z If the line is occupied, the LED of the next available LINE key blinks to remind you of an incoming call. This feature should be supported by the SIP server.
EchoLife ET685 IP Phone User Manual Step 4 5 Using the eSpace 6870 Select a phone number by using arrow keys and press Dial soft key to dial the number. Dialing Through the Phone Book You can call a number through the phone book. Each entry in the phone book can be assigned with an individual SIP account. The phone uses the SIP account to make a phone call. Step 1 Access the phone book by: z Pressing DOWN. z Pressing MENU. Then select Phone book and press MENU.
EchoLife ET685 IP Phone User Manual 5 Using the eSpace 6870 Quick IP Call Mode Dial an IP address in the same LAN or VPN network by typing the last octet of the IP address. This simulates a PBX function using the CMSA or CD without a SIP server. In this mode, the controlled static IP address is recommended. On the Advanced Settings page, set Use Quick IP-call Mode to Yes. When #xxx is dialed (The range of x is 0–9 and xxx cannot be larger than 255.), a direct IP call is initiated as aaa.bbb.ccc.XXX. aaa.
EchoLife ET685 IP Phone User Manual 5 Using the eSpace 6870 Step 2 Select Preference by pressing the arrow keys, and then press MENU. Step 3 Select Do Not Disturb by pressing the arrow keys and press MENU. Step 4 Select Enable DND or Disable DND and press MENU. Call Waiting/Call Holding z Hold: Keep a call on hold by pressing HOLD. z Resume: Resume the call by pressing the corresponding LINEx key with a blinking LED.
EchoLife ET685 IP Phone User Manual 5 Using the eSpace 6870 z If the call is not established, press the previous LINE key to return to the previous conversation. z If the call is canceled and terminated before the call of the third party is connected, the eSpace 6870 rings, indicating that a call is held. To transfer calls across different SIP domains, the VoIP service providers must support this feature.
EchoLife ET685 IP Phone User Manual 5 Using the eSpace 6870 to retrieve the message. The interactive voice response (IVR) system Press prompts the user to retrieve the message. Press a specific LINEx to retrieve messages for a specific line account. Each line has a separate voice mail account. Each account requires a voice mail portal number to be configured through the Voice Mail User ID field.
EchoLife ET685 IP Phone User Manual 5 Using the eSpace 6870 The call between manager A and secretary B is held. If secretary B hangs up, the call ends. Step 6 Manager A or customer C hangs up. The call ends, and the LINE 1 indicator is off. z eSpace 6870 allows one manager's phone to be bound to a maximum of two secretaries' phones, and one secretary's phone to be bound to a maximum of four managers' phones.
EchoLife ET685 IP Phone User Manual 6 6 Restoring Factory Default Settings Restoring Factory Default Settings Restoring the factory default settings can clear all configuration information about the eSpace 6870. Back up or print all the settings before you restore factory default settings. Huawei is not responsible for parameter loss or failure to connect to your VoIP service provider due to the operation of restoring the factory default settings.
EchoLife ET685 IP Phone User Manual 7 7 FAQs FAQs Question: What codecs are supported by the eSpace 6870? Answer: The eSpace 6870 supports a wide range of codecs: G711 a/µ, G729, G723.1, G726-32k, G722 (broadband), GSM, and iLBC. Question: How many VoIP accounts are supported on the eSpace 6870? Answer: The eSpace 6870 IP phone supports six different SIP (VoIP) accounts. These accounts can be on the same server or different servers of different service providers.
EchoLife ET685 IP Phone User Manual 7 FAQs FCC 15.105 Class B (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
HUAWEI TECHNOLOGIES CO., LTD. Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China www.huawei.
