Warranty

HUAWEI DEVICE USA INC., LIMITED WARRANTY
Huawei Device USA Inc., (“Huawei”) represents and warrants to the original purchaser (“Purchaser”) that Huawei’s phones and
accessories (“Product”) are free from material defects, including improper or inferior workmanship, materials, and design,
during the designated warranty period, and subject to the following terms and conditions, when used normally and in
accordance with all operating instructions:
1. Warranty Period: Coverage under this warranty is limited to the following time periods:
a) Phone: a period of 24 months for the PORSCHE DESIGN Mate 10 and a period of 12 months from the date of purchase for all
other phones.
b) Tablet/Wearable/PC: a period of 12 months from the date of purchase.
b) Battery & charger: a period of 12 months from the date of purchase.
c) Other accessories (if included in the box set): a period of 3 months from the date of purchase.
2. This limited warranty only applies to products manufactured by or for Huawei and that can be identified by the “Huawei”
trademark, trade name, or logo affixed to them. The limited warranty does not apply to any non-Huawei products or software.
3. The Warranty extends only to Purchasers who purchased the Product in the United States of America and is not assignable
or transferable to any subsequent purchaser/customer.
4. During the limited warranty period, Huawei will repair or replace at Huawei’s sole option, any parts of the Product that are
defective or malfunctioning during normal usage. Huawei reserves the right to use new or refurbished replacement parts in
repair of the Product.
5. This limited warranty covers only the costs of parts and labor.
Other related costs such as shipping and delivery costs may be borne by purchaser at Huawei’s option.
6. At Huawei’s request, Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated
itemized receipt.
7. This warranty does not cover damage resulting from:
a) Abuse, accident, misuse, improper storage, exposure to liquid, moisture, or dampness;
b) External causes such as from collision, fire, flooding, sand, dirt, windstorm, lightning, or earthquake;
c) Exposure to extreme weather conditions, Acts of God, theft, blown fuse, or improper use of any electrical source;
d) Computer or internet viruses, bugs, worms, Trojan Horses, cancelbots;
e) Use with non-Huawei products or products not recommended for use with Huawei products;
f) Normal wear and tear of the equipment;
g) Usage of equipment other than its normal and customary manner;
h) Improper testing, operation, maintenance, installation, or any alteration or modification of Product;
i) Consumable parts, such as batteries, unless damage has occurred due to a defect in Huawei materials and workmanship;
j) Service performed by anyone who is not a Huawei representative or an authorized Huawei service provider;
k) Other acts which are not the fault of Huawei, including damage caused by shipping;
l) Cosmetic damages, including but not limited to dents or scratches in decorative, structural, or non-operative parts resulting
from normal customer use;
m) Spillage of food or liquid, corrosion, rust or incorrect voltage;
n) The defective function of the cellular system or inadequate signal reception by the external antenna, or viruses or other
software problems introduced into the Product.
8. Huawei does not warrant that the operation of this product will be uninterrupted or error-free.
9. This warranty will also be null and void in any of the following events:
a) The serial number or warranty seal on the equipment has been altered, defaced or removed;
b) Any term contained in this warranty has been altered or modified in any way without prior written consent of Huawei;
c) Huawei has not been notified by Purchaser of the alleged defect or malfunction of the Product during the applicable warranty
period.
10. If Product is returned to Huawei after the expiration of the warranty period, Huawei's normal service policies shall apply and
Purchaser will be charged accordingly.