HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs HUAWEI Ascend G510 Smartphone FAQs HUAWEI Ascend G510 V100R001 Issue 01 Date 2013-01-21 Issue 01 (2013-01-21) Huawei Confidential Page 1 of 66
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Change History Date Author 2012-12-31 Issue 01 (2013-01-21) Change Description Completed the first draft.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Contents Change History ................................................................................................................................. 1 1 Basics ............................................................................................................................................... 1 1.1 Your Phone at a Glance .............................................................................................................
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.9.4 Can I use the headset button to answer an incoming call? .................................................................... 15 1.9.5 Can I copy multiple contacts from the phone to the USIM card in one operation? .............................. 15 1.10 Music ............................................................................................................................................................ 16 1.10.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.15.3 The navigation application on my phone cannot receive signals from GPS satellites. What can I do? ....................................................................................................................................................................... 29 1.15.4 When used indoor, my phone usually fails to locate my position. When it finally locates my position, the displayed position is far from the actual position.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2.7.4 How do I lock and unlock the screen? .................................................................................................. 39 2.8 Ebooks ............................................................................................................................................................ 39 2.8.1 What ebook formats does my phone support? What is the maximum size of an ebook to be read on the phone? .......................
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 4.4.9 How do I disable touch sounds? ............................................................................................................ 53 4.4.10 My screen turns off automatically. How do I turn it on? ..................................................................... 53 4.4.11 How do I adjust the screen brightness? ............................................................................................... 53 4.4.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1 Basics 1.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.2 Installation 1.2.1 How do I open the battery cover? Use your left hand to hold the phone at one end, and use your right index finger to open a gap between the back cover and phone in the groove at the opposite end. 1.2.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs To install the battery: Step 1 Align the battery's metal contacts with those at the bottom of the battery compartment (refer to position a in the following figure). Step 2 Press the other end of the battery (position b in the following figure) to secure it within the battery compartment.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.3 Home Screen The status bar is on the top, and you can drag it down to open the notification panel. The dock at the bottom contains four applications that do not change as you swipe between home screens. The center section of the home screen displays all applications and widgets. You can swipe left or right to switch between home screens. 1.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs On a home screen, touch the Menu key or touch and hold any blank space to display the Set home screen dialog box. Touch Thumbnails to display the thumbnails of home screens. You can then touch the desired home screen to access it. 1.5 Widgets On a home screen, touch the Menu key or touch and hold any blank space to display the Set home screen dialog box. Touch Widgets to display the widget selection screen.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs To add a widget to a home screen, touch and hold the widget and drag it to the home screen. The widget selection screen contains three tabs: ALL, DOWNLOADED, and . The ALL tab displays all widgets, and the DOWNLOADED tab displays the widgets of the currently installed applications. To find a widget, touch Issue 01 (2013-01-21) Huawei Confidential and enter the widget name.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.6 Status Bar and Status Icons The following figure shows the icons that may appear in the status bar and their meanings.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Issue 01 (2013-01-21) Huawei Confidential Page 8 of 66
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.7 Messaging 1.7.1 What is the difference between text messages in an Android OS and those in a traditional OS? What is the advantage of text messages in the Android OS? Difference: In a traditional operating system (OS), text messages are stored in your inbox and sent box. In an Android OS, text messages to or from a contact are stored in a thread.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.7.5 How many text messages can be stored on my phone? The number of messages that can be stored on your phone is dependent on your phone's storage capacity. To check your phone's storage capacity, touch Settings > All > Storage > Internal storage. If Delete old messages is selected, your phone stores a maximum of 500 text messages per conversation by default. You can change this upper limit.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.7.6 If I forward a message in a thread, will all the messages in the thread be sent or only the desired message? Only the message you selected will be forwarded. 1.7.7 How do I set an audio file as my ringtone for incoming calls or new messages? To set the ringtone for incoming calls, touch Settings > All > Sound > Phone ringtone. To set the message tone, touch Settings > All > Sound > Notification tone.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs From File Manager, touch and hold an audio file to display an option menu. To set the audio file as the ringtone for incoming calls, touch Set as > Phone ringtone. To set the audio file as the message tone, touch Set as > Notification ringtone. Alternatively, you can open Music, select an audio file and touch the Menu key. From the displayed menu, choose Set as ringtone.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.7.8 How do I set my phone to vibrate when I receive new messages? Open Messaging. Touch the Menu key then Settings > Vibrate. 1.7.9 How many English characters and Chinese characters are allowed in a long text message? A text message can contain a maximum of 160 English characters or 70 Chinese characters. A long text message can contain up to 10 pages.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Multimedia messages cannot be sent or received if the data service is disabled. To solve this problem, touch Settings > All > Mobile networks > Data enabled. 1.8.3 How do I change the font size of text message or multimedia message text? The font size of message text cannot be changed independently, but you can change the system font size to increase or decrease the font size of message text accordingly.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.9 Calls 1.9.1 How do I check the total call duration? No preinstalled applications are available to check your total call duration, but you can download a third-party application as required. 1.9.2 How do I switch between multiple ongoing calls? When you have multiple ongoing calls, touch to switch between them. 1.9.3 Does my phone support video call? No. 1.9.4 Can I use the headset button to answer an incoming call? Yes.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.10 Music 1.10.1 When playing music or video clips, does the media player support functions such as fast-forward, rewind, pause, and repeat? Yes. 1.10.2 I set an audio file on my microSD card as my ringtone and I removed the microSD card. Does the phone still use the file as my ringtone? No, the ringtone for incoming calls changes to the default ringtone. 1.10.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs ----End 1.10.4 How many playing modes does Music support? What are they? Play in order (by default): Play all audio files in a playlist in sequence and stop playing after all the files have been played.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Shuffle: Play all audio files in the playlist in a random order and stop playing after all the files have been played. Repeat list: Play all audio files in a playlist in sequence and repeat the playlist in sequence after all the files have been played. Repeat current song: Play the current audio file repeatedly.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.10.5 How do I play audio files in the background and exit Music? To play audio files in the background, touch Music, play an audio file, and touch the Back or Home key. To exit Music, pause the currently playing audio file and touch the Back or Home key. 1.11 Camera 1.11.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.11.2 What picture formats and resolutions does the camera support? Camera supports the JEPG picture format and the resolutions of 5 megapixels, 3.2 megapixel, 0.8 megapixels, and 0.3 megapixels.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.11.3 How many cameras does the phone come with? What are the specifications for the cameras? Do they support autofocus? The phone comes with two cameras: a 5-megapixel rear camera and a 0.3-megapixel front camera. Both cameras support autofocus but not zoom. 1.11.4 What video formats and resolutions does the camera support? Camera supports the MP4 video format and video resolutions of VGA (640 x 480 pixels) and MMS (176 x 144 pixels). 1.11.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs After the call is ended, the phone resumes playing the streaming media. 1.12.2 The phone cannot play some streaming media. Why? The phone does not support the file format. The network connection is unstable. The phone memory is insufficient. 1.12.3 What causes poor quality of online streaming media played on the phone? The source streaming media is of poor quality. The network connection is poor.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs The phone is not set to be visible after Bluetooth is turned on. To solve this problem, touch Settings > All > Bluetooth. Touch the device name to set it to be visible. 1.13.2 What files can be transmitted using Bluetooth? Pictures, audio files, videos, compressed files, contacts, and .apk files can be transmitted using Bluetooth.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.13.3 Can I use Bluetooth to synchronize data with a computer? No. 1.13.4 Can I make calls or listen to music using a Bluetooth headset? Yes. Turn on the Bluetooth headset and set it to visible. Turn on Bluetooth on your phone and search for the headset. After the headset is found, pair your phone with it. You can then use the headset to make calls or listen to music. NOTE To listen to music, you must use a stereo Bluetooth headset. 1.13.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Step 1 On the Account setup screen, enter your email address and password and touch Manual setup. Step 2 Select an account type. Step 3 Configure the incoming and outgoing server settings and touch Next. Step 4 On the Account settings screen, set Inbox checking frequency and touch Next. Step 5 Enter the name you want people see when they receive your emails, set your account name, and then touch Next.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs ----End Automatic Setup NOTE You can only set up your email account automatically for certain email service providers for which settings are preconfigured on your phone. To set up your account automatically: Step 1 On the Account setup screen, enter your email address and password and touch Next. You phone automatically configures incoming and outgoing server settings.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs ----End 1.14.2 How do I remove an email account? To remove an email account, touch Email then the Menu key, choose Settings, and touch the account you want to remove then Remove account. 1.14.3 How do I check my emails? Open Email. From the spinner in the action bar, select the account from where you want to check you emails.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.14.4 How do I send an email? To send an email: Step 1 Touch Email then . Step 2 Set To, +Cc/Bcc, and Subject, touch Step 3 Touch to attach a file, and compose your email. in the upper right corner to send the email.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 1.15 GPS Navigation 1.15.1 Does my phone support GPS navigation? Yes. 1.15.2 How can I locate my position or use the navigation function quickly? Wireless network location can locate your position quickly. To enable GPS location and improve GPS capability, touch Settings > All > Location services > GPS satellites and select Use Quick GPS. 1.15.3 The navigation application on my phone cannot receive signals from GPS satellites.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2 Common Settings 2.1 How do I upgrade my phone's software? NOTE During an upgrade, all user data, such as contact information, text messages, and multimedia messages, on your phone will be erased. Therefore, back up important data before upgrading your phone. To upgrade online, touch Settings > All > About phone > System updates > Online update.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs If the installation fails and a yellow exclamation mark is displayed nearby the ADB driver, do the following to reinstall the driver: Step 1 Connect your phone to a computer. On the computer, double-click My Computer. Step 2 Open Mobile Partner. Step 3 Double-click the drivers folder.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Step 4 Double-click Handset WinDriver.exe ( to install the driver. ) and follow the instructions ----End 2.3 How do I configure network settings? Insert a SIM card to your phone. The phone automatically configures Access Point Name (APN) settings. To check APN settings, touch Settings > All > Mobile networks > Access Point Names. 2.4 Wi-Fi 2.4.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2.4.2 Does my phone support Wi-Fi? Yes. Your phone supports 802.11b/g/n. 2.4.3 My phone is connected to a Wi-Fi network but I cannot open web pages sometimes. Why? Possible causes are as follows: The Wi-Fi network is not connected to the Internet. The digital subscriber line (DSL) connection failed. A domain name service (DNS) problem occurred. In this case, web pages cannot be opened, but you may still log in to QQ.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs The websites that the Wi-Fi hotspot can access are restricted. Your phone is faulty. 2.4.4 I have turned on my phone's Wi-Fi, but it cannot detect Wi-Fi signals from a wireless router like other devices. What can I do? Check that the wireless router's service set identifier (SSID) is not hidden. Move your phone to the coverage area of the wireless router. Turn Wi-Fi off, and then turn it on again. Restart your phone. 2.4.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2.4.7 The Wi-Fi option is unavailable or my phone automatically turns off Wi-Fi after I turn it on. What can I do? Restart your phone. Check that your phone's hardware is working properly. Upgrade your phone's software. 2.4.8 My phone's Wi-Fi connection constantly disconnects. What can I do? Check your phone's Wi-Fi sleep policy. If you do not want your Wi-Fi connection to be disconnected, select Always.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2.5 Internet Access 2.5.1 How do I clear my browser's cache and web history? Launch your browser, open a web page, touch the Menu key then Settings > Privacy & security, and touch Clear cache or Clear history. 2.5.2 Does my browser support full-screen mode and bookmarks? If yes, how do I set them? Your browser does not support full-screen mode, but it supports bookmarks.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2.5.6 How do I set my browser's home page? Launch your browser, open a web page, and touch the Menu key then Settings > General > Set homepage. You can then set the home page to Current page, Blank page, Default page, Most visited sites, or Other. 2.5.7 How do I save a web page for offline reading? Launch your browser, open the web page you want to save for offline reading, and touch the Menu key then Save for offline reading.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2.5.8 How do I enable or disable my phone's mobile data connection? To enable your phone's mobile data connection, touch the Menu key then Settings > All > Mobile networks, and select Data enabled. To disable the connection, clear Data enabled. 2.5.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2.7.2 How do I enable a screen lock that must be unlocked using a pattern? Touch Settings > All > Security > Screen lock > Pattern. 2.7.3 How many times can I try the screen unlock pattern before my phone becomes locked? The phone will be locked for 30 seconds if you incorrectly draw the screen unlock pattern five consecutive times. 2.7.4 How do I lock and unlock the screen? If the screen is on, press the Power button to lock the screen.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2.8.2 Does my phone support Word documents? No, but you can download and install a third-party application that supports Word documents independently. 2.8.3 How do I add a bookmark to an ebook? You need to install a third-party ebook reading application. The method of adding a bookmark to an ebook varies with the application you have installed. 2.8.4 Will the alarm go off when my phone is powered off? Yes. 2.8.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 2.9.1 How do I use USB tethering if I connect my phone to a computer running Windows XP? Method 1 To enable your computer to access the Internet using your phone's mobile data connection: Step 1 Connect the phone (with a SIM or USIM card installed) to a computer. Open My Computer then Mobile Partner. Step 2 Double-click the drivers folder.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Step 3 Double-click the usbnet_driver_win2k_xp folder.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Step 4 Double-click the DownloadActiveSync shortcut. After you have connected to the website, follow the instructions to download the ActiveSync software. Then install and run ActiveSync. Step 5 After a driver is installed, on your phone, touch Settings > All > More > Tethering & portable hotspot and select USB tethering. ----End Method 2 On the computer, visit http://www.android.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs After a driver is installed, connect your phone (with a SIM or USIM card installed) to the computer and touch Settings > All > More > Tethering & portable hotspot and select USB tethering. 2.9.2 How do I use USB tethering if I connect my phone to a computer running Windows Vista or Windows 7? Use a USB cable to connect your phone to the computer. The computer automatically installs the driver for your phone.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 3 Applications 3.1 What third-party applications does my phone support? Your phone supports all third-party applications based on the Android OS but does not support Java applications. 3.2 How do I obtain third-party applications? Log in to Play Store to download third-party applications. 3.3 How do I install, manage, and uninstall applications? 3.3.1 How do I install applications? Touch Settings > All > Security and select Unknown sources.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 3.3.2 How do I manage applications? Touch Settings > All > Manage apps > ALL. Touch an application to manage it. 3.3.3 3.3.3 How do I uninstall applications? Touch Settings > All > Manage apps. Touch the application you want to uninstall, then Uninstall. In the displayed dialog box, touch OK.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 3.4 I cannot install an application. Why? What can I do? Possible causes and solutions are as follow: The .apk file is corrupted. To solve this problem, contact the APK provider. The application has already been installed. To solve this problem, uninstall and reinstall the application. The phone's storage space is insufficient. To solve this problem, delete unnecessary files or uninstall some applications.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 3.5 Are third-party applications installed on the phone's internal storage or a microSD card? Third-party applications are installed on the phone's internal storage. 3.6 How do I exit a running application? To exit an application, touch the Back key. Certain preinstalled and third-party application run in the background after you touch the Back key. For details, refer to the message displayed.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 4 Others 4.1 How do I check the available space on the phone's internal memory and my microSD card? Touch Settings > All > Storage. Three types of storage are available in your phone: Internal storage: used for applications. Internal user memory: used to store data such as pictures, audio files, and videos. (The volume of the internal user memory is small. You are advised to store data to the microSD card.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 4.2 What data can be backed up on my phone? You can back up your contacts, messages, calendar, call log, system settings, alarms, bookmarks, notes, HiSpace, weather clock, music playlists, email accounts, and applications. Before restoring your phone to its factory settings, you can back up your contacts, messages, calendar, call log, system settings, alarms, bookmarks, notes, HiSpace, weather clock, music playlists, and email accounts. 4.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 4.3.4 How do I cut or copy files or folders from the phone's internal storage to a microSD card? Single File or Folder Touch File Manager. In the displayed list, touch and hold the file or folder you want to cut or copy. In the Folder options menu, touch Cut or Copy. Touch SD card then Paste. Multiple Files or Folders Touch File Manager then or , select the files or folders you want to cut or copy, and touch Cut or Copy.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs To change the wallpaper, touch the Menu key then Wallpapers and select Wallpapers, Live Wallpaper, or Gallery. 4.4.2 How do I save battery power? To save battery power, touch Power saving mode in Settings, or perform the following operations as required: When you are not using the phone, press the Power key to turn off the screen. Touch Settings > All > Display > Sleep to set the timeout period to a small value.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 4.4.7 If I restore my phone to its factory settings, what data will be lost? If you restore your phone to its factory settings, all data on your phone's internal storage will be erased, such as your customized settings, call log, and messages. If you do not select the option to format the microSD card, data in the built-in microSD card will not be erased. 4.4.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Method 2: Touch Gallery or File Manager. Select a picture, touch the Menu key then Set picture as > Contact photo, select the contact to whom you want to assign the picture. 4.4.16 How do I change the album displayed in Me Widget? Method 1: Touch and hold Me Widget and drag it to the trash can. Then add Me Widget to a home screen again and change the album or contacts.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 4.4.17 How do I use my phone as a USB mass storage device? Connect your phone to a computer. Drag the status bar down to open the notification panel. Touch Connect as an installer then USB mass storage. 4.5 Phone Basics 4.5.1 What are smartphones? Smartphones run OSs installed and feature advanced functions such as calling, personal information management, email, Wi-Fi, and GPS.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 4.5.4 What is my phone's CPU frequency? I used a software to check my phone's CPU frequency and find that it is different from the nominal one. Why? Your phone's CPU runs at a nominal frequency of 1.2 GHz (dual core). To reduce power consumption, your phone's CPU may not run at a full speed all the time. In this case, the measured CPU frequency will differ from the nominal value. 4.5.5 Does my phone come with a full touchscreen? Yes.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs 4.5.14 Can I use my phone as a portable Wi-Fi hotspot? Yes. 4.5.15 Is my phone's touchscreen capacitive or resistive? It is capacitive. 4.5.16 When I use my phone as a modem, what OSs does my phone support? Windows XP, Windows Vista, and Windows 7. 4.5.17 Does my phone support virtual private networks? Yes. To configure virtual private networks (VPNs), touch Settings > All > More > VPN.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs How do I subscribe to NFC services? Contact your service provider. What can I do using the NFC function? Send contacts. Share web pages.
HUAWEI Ascend G510 V100R001 HUAWEI Ascend G510 Smartphone FAQs Send Google maps. Can I make a payment using NFC when my phone is powered off? Yes. Can I use NFC when my phone is in airplane mode? No.
