Frequently Asked Questions

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HUAWEI G760-L01&L03 Smartphones Hotline FAQs

Contents

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

iii

1.10.3 What playback modes does my phone support? .................................................................................................... 12

1.10.4 How do I play songs in the background, exit music, and view the lyrics when a song is playing? ....................... 12

1.11 Camera ...................................................................................................................................................................... 13

1.11.1 If my phone has no microSD card installed, can I take photos or videos? ............................................................. 13

1.11.2 Why can't I open some photos or videos on my phone? ........................................................................................ 13

1.11.3 Where are my photos and videos saved by default? Can I change the save location? ........................................... 13

1.11.4 How do I edit a photo or video or add a photo frame? ........................................................................................... 13

1.11.5 Does my phone support HD videos? ...................................................................................................................... 13

1.11.6 Can I disable the shutter sound? ............................................................................................................................ 13

1.11.7 How do I switch between the front and rear cameras? ........................................................................................... 14

1.11.8 What video formats and sizes does my phone support? ......................................................................................... 14

1.11.9 What photo formats and sizes does my phone support? ........................................................................................ 14

1.11.10 How do I switch between different shooting modes? .......................................................................................... 14

1.11.11 Why does my gallery display only the photos I have taken? ............................................................................... 14

1.12 Streaming media ....................................................................................................................................................... 14

1.12.1 Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call

ends? ................................................................................................................................................................................. 14

1.12.2 Why can't my phone play some streaming media? ................................................................................................ 14

1.12.3 What may cause poor quality of online streaming media played on my phone? ................................................... 14

1.12.4 Will simultaneously playing and downloading online streaming media take up my phone's storage space? ........ 15

1.13 Bluetooth .................................................................................................................................................................. 15

1.13.1 What files can be transmitted using Bluetooth? ..................................................................................................... 15

1.13.2 How do I send a file using Bluetooth? ................................................................................................................... 15

1.13.3 Why can't my phone be discovered by other Bluetooth devices? .......................................................................... 15

1.13.4 What is the Bluetooth working range? ................................................................................................................... 15

1.13.5 Why can't I pair my phone with other Bluetooth devices? .................................................................................... 15

1.13.6 Can my computer use my phone's data connection through Bluetooth? ................................................................ 16

1.14 GPS navigation ......................................................................................................................................................... 16

1.14.1 What navigation applications does my phone come with? .................................................................................... 16

1.14.2 What can I do if the navigation application on my phone cannot receive signals from GPS satellites? ................ 16

1.15 Does my phone support FM radio? If yes, how do I save manually found channels? .............................................. 16

1.16 Can I download themes to my phone? Does my phone support live wallpapers? .................................................... 17

1.17 Does my phone support video calls or video chats? ................................................................................................. 17

1.18 How do I take a screenshot? ..................................................................................................................................... 17

1.19 Does my phone support flash playback? If no, can I install a third-party flash player for flash playback? .............. 17

1.20 Does my phone come with a headset? What line order does my phone support? ..................................................... 18

1.21 Preinstalled applications and versions ...................................................................................................................... 18

1.21.1 HUAWEI G7-L11 general versions ....................................................................................................................... 18

1.22 List of microSD card compatibility tests .................................................................................................................. 18

1.23 Basic functions.......................................................................................................................................................... 19

2 Common settings......................................................................................................................... 20

2.1 Email ........................................................................................................................................................................... 20