HUAWEI Ascend Mate V100R001 HUAWEI Ascend Smartphone FAQs Issue 01 Date 2013-03-07 HUAWEI TECHNOLOGIES CO., LTD.
Copyright © Huawei Technologies Co., Ltd. 2013. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Change History Change History Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Date Author Change Description V1.0 Mate Project Team Initial draft Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Contents Contents Change History .................................................................................................................................. ii 1 Basics ................................................................................................................................................ 1 1.1 Your Phone at a Glance ..........................................................................................................
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Contents 1.8.5 How Do I Set the Dolby Sound Effect? ................................................................................................ 16 1.8.6 How Do I Import Audio or Video Files from a PC or USB Flash Drive to My Phone? How Do I Export Audio or Video Files to a PC or USB Flash Drive? ........................................................................... 18 1.9 Camera ................................................................
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Contents 2.3.3 My Phone Is Connected to a Wi-Fi Network but I Cannot Open Web Pages. Why? ............................ 34 2.3.4 I Have Turned on My Phone's Wi-Fi, but It Cannot Detect Wi-Fi Signals from A Wireless Router Like Other Devices. What Can I Do? ..................................................................................................................... 34 2.3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Contents 2.9.2 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or Windows 7? ................................................................................................................................................... 47 3 Applications ................................................................................................................................... 48 3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Contents 4.8.2 How Do I Save Battery Power? ............................................................................................................ 63 4.8.3 How Do I Reduce My Data Traffic? ..................................................................................................... 63 4.8.4 My Phone Runs Very Slowly. What Can I Do? ..................................................................................... 63 4.8.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Contents 6.1 What Are Features of Huawei Mate? ............................................................................................................. 74 6.2 How Do I Use AirSharing? ............................................................................................................................ 74 6.3 Glove Mode.............................................................................................................................
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1 Basics 1.1 Your Phone at a Glance Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.2 Installation NOTE Huawei Mate does not support hot swap of the SD card. 1.3 Color Schemes White (white front, silver frame, and white back cover) Black (black front, silver frame, and black back cover) Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.4 Home Screen 1.4.1 How Do I Add or Delete a Screen? 1. Issue 01 (2013-03-07) Touch and hold on any blank area on a screen. On the option menu that is displayed, touch Thumbnails Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 2. Touch the plus sign (+) to add a screen. A maximum of nine screens are supported. 3. Touch the cross (x) in the upper right corner of a blank screen to delete a screen. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.5 Contact 1.5.1 How Do I Create a Contact? 1.5.2 How Do I Import Contacts from or Export Contacts to the SIM Card? 1.5.3 How Many Contacts Does My Phone Support? The maximum number of contacts depends on the available phone memory. 1.5.4 How Do I Create a Contact Group? By default, contacts are stored in the phone memory and SIM card. You can group contacts stored in the phone memory rather than contacts stored in the SIM card.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics Three default groups have been created for grouping contacts stored in the phone memory. You can hold on an existing group to rename it, or create another group. Then, you can touch the plus sign (+) to add contacts to a group. 1.6 Text Messages 1.6.1 How Do I Send a Text/Multimedia Message? Open Messaging. On the message editing screen, touch to attach a file to the message, or touch and hold on a file to share it in a multimedia message.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.6.2 How Do I Change the Input Method When Editing a Message? Touch the text box to display the keyboard, and drag the status bar downward to select an input method. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.6.3 How Do I Forward a Text Message, Send a Text Message to Multiple Recipients, or Save a Text Message as a Draft? How Many Recipients Can I Send a Text Message to? Forwarding a text message: Hold on the text message to be forwarded, and touch the forward button on the displayed option menu. Sending a text message to multiple recipients: In the To text box, enter multiple phone numbers, edit the text message and touch Send.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.6.4 How Do I Set the Message Ringtone and Vibration? To set the message ringtone, touch Settings > Sound > Notification tone > Message. To set the message vibration, touch Settings > Sound, touch Vibrate o set vibration for incoming messages, and touch Vibration intensity to set vibration intensity. 1.6.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.6.7 How Do I Disable the Keystroke Sound? How Do I Identify Received and Sent Messages? The keystroke sound is related to the input method and touch sound. On the input method menu, you can disable the keystroke sound. To disable the touch sound, touch Settings > Sound, and deselect Touch sounds. Sent messages are listed on the right, and received messages are listed on the left.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.7 Multimedia Messages 1.7.1 How Do I Send a Multimedia Message? When creating a text message, touch to add a subject, or touch attachment. Then the text message is changed to a multimedia message. to add an 1.7.2 Why Does My Phone Fail to Send or Receive Multimedia Messages? How Do I Solve This Problem? Multimedia messages cannot be received if you do not have sufficient storage available on your phone.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.7.3 Is There Any Restriction on File Size, Video Format, or Resolution When I Send a Multimedia Message? 1. If the size of a video or an audio file exceeds the specified size (generally 300 KB), the file cannot be added as an attachment. 2. If a picture is too large, the system automatically decreases the picture resolution and adds it to the multimedia message. The recipient receives a low-resolution picture. 3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.8.2 How Do I Create a Playlist? 1. Open the music player, touch and hold on the audio file you want to add to a playlist. 2. Touch Add to playlist > New. Name the playlist and touch Save. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.8.3 What Playing Modes Does My Phone Support? 1. Play in order (by default): play all audio files in a playlist in sequence and stop playing after all the files have been played. 2. Shuffle: play all audio files in the playlist in a random order and stop playing after all the files have been played. 3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 4. Repeat current song: play the current audio file repeatedly. 5. Shuffle is on+Repeat all songs: play all audio files in the playlist in a random order and repeat the playlist in a random order after all the files have been played. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.8.4 How Do I Play Songs in the Background, Quit Music, and View the Lyric When the Song Is Playing? 1. To play audio files in the background, touch audio file using Music+. 2. To quit Music+, pause the current song, and touch or when playing an or , or touch > Exit. 3. Play the song with the preinstalled music player that supports lyrics display.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2. 1 Basics To set Dolby sound effect: Insert the headset, enter the music player screen, touch , select a sound effect, and touch OK. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.8.6 How Do I Import Audio or Video Files from a PC or USB Flash Drive to My Phone? How Do I Export Audio or Video Files to a PC or USB Flash Drive? 1. PC Connect your phone to a PC using the USB cable, select MTP to transfer audio and video files from the PC to your phone, or export audio and video files from your phone to the PC. 2.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics If the photos or video clips are saved in the microSD card, touch File Manager > SD Card > DCIM/Camera. 1.9.4 How Do I Edit Photos or Videos or Add Frames to Photos? Enter the gallery, select a photo, and touch Edit to edit the photo. You cannot add frames to photos on Huawei Mate. 1.9.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.11 Bluetooth 1.11.1 My Phone Cannot Be Discovered by Other Devices. Why? What Can I Do? 1. Bluetooth has been turned off. To solve this problem, touch Settings, and turn on the Bluetooth in the WIRELESS & NETWORKS area. 2. Issue 01 (2013-03-07) The phone is not discoverable after Bluetooth is turned on. To solve this problem, touch System settings, turn on Bluetooth, and touch the name of your phone.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.11.2 What Files Can Be Transmitted Using Bluetooth? Data files such as audio files, video files, photos, contacts, and compressed files can be transmitted using Bluetooth. 1.11.3 How Do I Share My Phone's Data Connection Using Bluetooth? Ensure that your phone's data services and Bluetooth have been enabled. 1. Issue 01 (2013-03-07) Touch Settings, and touch More… in the WIRELESS & NETWORKS area.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2. Issue 01 (2013-03-07) 1 Basics Select Bluetooth tethering. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics To access your phone's data connection using another phone, pair the phone with your phone. 3. From the paired phone, select your phone and display the device details. Touch Internet access. 1.11.4 Can I Use Bluetooth to Synchronize Data with a Computer? No. 1.11.5 Can I Make Calls or Listen to Music Using a Bluetooth Headset? Yes. Turn on the Bluetooth headset, and set it to discoverable.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.11.7 My Phone Fails to Pair with Other Bluetooth Devices. Why? 1. The phone fails to find other Bluetooth devices. To solve this problem, check that Bluetooth on other devices is turned on and the devices are set to discoverable. 2. The phone cannot detect a Bluetooth headset. To solve this problem, check that the headset is set to discoverable. For details about how to set the headset, see the headset user guide. 3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics (1) Manual setup (take IMAP for example) Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics a) On the Account setup screen, enter your email address and password, touch Next, and touch IMAP. b) Configure incoming server settings, and touch Next. c) Configure outgoing server settings, and touch Next. d) On the Account settings screen, set Inbox checking frequency, and touch Next. e) On the Account setup screen, enter the name you want recipients to see, name the account, and touch Next.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs c. 3. 1 Basics Touch Remove account at the bottom of the menu, and touch OK. The email account is removed. Viewing an email On the inbox screen, touch the email you want to view. You can also touch the folder icon to view more folders. 4. Issue 01 (2013-03-07) Sending an email a. On the inbox screen, touch Compose to create a email. b. In To, enter the recipient's email address. c. Enter the email subject, and compose your email. d.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.13 GPS Navigation 1.13.1 Does My Phone Support GPS? Yes. The phone uses American Global Positioning System (GPS) and Russian Glonoss technology, ensuring accurate positioning. 1.13.2 How Can I Locate My Position or Use the Navigation Function Quickly? Wireless network location can locate your position quickly. To enable wireless network location, touch Settings > Location access, and select Wi-Fi & mobile network location.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.13.3 The Navigation Application on My Phone Cannot Receive Signals from GPS Satellites. What Can I Do? 1. Take your phone to an area with better signal strength. 2. Check the Location access settings. If only GPS satellites is selected, this problem may occur when you are in a built-up area. To solve this problem, take your phone to an open area. You may have to try for several times before your phone receives signals from GPS satellites.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2 Common Settings 2.1 How Do I Set Network Parameters? 1. Insert a SIM card into your phone. The phone automatically configures Access Point Names (APNs). 2. To view the APNs, touch Settings > Mobile networks > Access Point Names. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.2 How Do I Enable or Disable Data Services? To enable the data service, select WIRELESS&NETWORKS on the Mobile networks screen. To disable the data service, deselect Data Enabled. 2.3 How Do I Use Wi-Fi? 2.3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.3.2 Does My Phone Support Wi-Fi? What Protocol Does It Support? Yes. Your phone supports 802.11a/b/g/n. 2.3.3 My Phone Is Connected to a Wi-Fi Network but I Cannot Open Web Pages. Why? Possible causes are as follows: 1. The Wi-Fi network is not connected to the Internet. 2. The digital subscriber line (DSL) connection failed. 3. A domain name service (DNS) problem occurred.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.3.6 I Cannot Connect to a Wi-Fi Hotspot. Why? 1. The network SSID and password have changed. 2. You are out of the Wi-Fi hotspot coverage. 3. The connection limit of the Wi-Fi hotspot has been reached. 2.3.7 How Do I Use My Phone as a Mobile Wi-Fi Hotspot and Access the Internet from Another Device Using My Phone's Data Connection? Touch Settings > More... > Tethering & portable hotspot.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings Touch Portable Wi-Fi hotspot settings. On the Configure Wi-Fi hotspot screen, set hotspot parameters such as the security mode and password and select Portable Wi-Fi hotspot. Other phones supporting Wi-Fi can access the Internet using data connection of your phone. After a Wi-Fi hotspot is configured, a hotspot icon is displayed in the status bar.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.3.8 Can I Access the Internet Using Wi-Fi from a Device with a Static IP Address? When you attempt to associate your phone to an AP, the AP checks your phone's IP address. If the static IP address of your phone is not on the default IP address segment assigned by the AP, your phone fails to connect to the AP. You need to configure your phone's static IP address on the IP address segment.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.4 Internet Access 2.4.1 How Do I Clear My Browser's Cache and Web History? Open your browser, open a web page, touch touch Clear cache or Clear history. Issue 01 (2013-03-07) > Settings > Privacy & security, and Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.4.2 Does My Browser Support Full-Screen Mode and Bookmarks? If Yes, How Do I Set Them? Your browser does not support full-screen mode, but it supports bookmarks. To view the bookmark list, launch your browser, and touch Bookmarks. To add a bookmark, on the desired web page, touch bookmark information, and touch OK. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.4.3 Can I Use My Email Account on a Web Page? Yes. 2.4.4 Can I Use My Online Banking Account on My Phone? No. 2.4.5 How Do I Save an Image From a Web Page? Touch and hold on the image you want to save, and touch Save image on the displayed menu. The image is saved to the gallery. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.4.6 How Do I Set My Browser's Home Page? Open your browser, open a web page, and touch homepage. Issue 01 (2013-03-07) > Settings > General > Set Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.4.7 How Do I Save a Web Page for Offline Reading? Open the browser and open a web page. Touch > Save to bookmarks. 2.4.8 How Do I Enable or Disable My Phone's Mobile Data Connection? To enable your phone's mobile data connection, touch Settings > Mobile networks, and select Data enabled. To disable the connection, deselect Data enabled. 2.4.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.6.4 Does My Phone Support the Stroke Input Method? It depends on the input method software you are using on your phone. 2.6.5 Can I Change the Font Size on My Phone's Screen? Yes. To change the font size on your phone's screen, touch Settings > Display > Font Size. 2.6.6 Does the Huawei Input Method Support Handwriting in Full-Screen Mode? Yes. 2.7 Screen Lock 2.7.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 2.7.5 How Do I Add or Delete an Alarm? To add an alarm, touch the clock application icon, and touch Set alarm. To delete an alarm, deselect the check box before it, or touch and hold on it in the alarm list, and touch Delete alarm on the option menu. 2.8 eBook 2.8.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings 7 or an up-to-date Linux OS (such as Ubuntu), you can use your phone's USB tethering function without configuring any settings on the computer. If the computer runs an earlier Windows or another type of OS, you may need to install some configuration files before using your phone's USB tethering function. 2.9.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 3 Applications 3 Applications 3.1 What Third-Party Applications Does My Phone Support? Your phone supports all third-party applications based on the Android OS but does not support Java applications. 3.2 How Do I Obtain Third-Party Applications? Log in to Hispace or Play Store to download third-party applications. NOTE Clients preinstalled on your phone vary according to your phone's software. 3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Download applications from Hispace or Play Store and install them. Touch File Manager to view and install downloaded applications. 3 Applications 3.3.2 Management Touch > Apps > All. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 3 Applications All applications installed on your phone are listed. Touch an application to perform a desired operation. 3.3.3 Uninstallation Touch Settings > Apps, select the application you want to uninstall, and touch Uninstall. 3.4 I Cannot Install an Application. Why? What Can I Do? 1. The .apk file is corrupted. 2. The application has already been installed. To solve this problem, uninstall and reinstall the application. 3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 3 Applications To kill the applications running in the background, open Task Manager. 3.6 How Do I Reduce the Power Consumption of Third-Party Applications? Third-party applications not downloaded from App Center and Google Play Store may be incompatible with your phone. Once installed, they may consume a great deal of power and shorten your phone's standby time.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others 4 Others 4.1 Cloud Drive 4.1.1 What Advantages Does the Cloud Drive Have? 1. Upload files from your phone to the Cloud+ server to enjoy the convenience brought by a network drive. 2. Upload rarely used files to the Cloud+ server to save your phone's storage space. 3. Upload important files to the Cloud+ server for backup purposes. 4. Use your Cloud+ account anytime anywhere and download files from the Cloud+ server to your phone. 5.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1. Share files on your phone with other DLNA users. 2. View and open media files shared on your phone or other DLNA devices. 3. Open a media file from your phone or other DLNA devices. 4. Upload media files to a DLNA server. 5. Download media files from a DLNA server. 4 Others Before using DLNA, ensure that: All the devices used to share media files support DLNA functions.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Select a media file or a folder that contains media files, and touch corner, as shown in the following figure. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others The files you selected will be displayed in a list, as shown in the following figure. Deleting shared files and folders The following describes how to delete shared files and folders in batches. Touch Issue 01 (2013-03-07) > Remove shared files, as shown in the following figure. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Select the files or folders you do not want to share any more, and touch the following figure. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others 4.3.3 How Do I Open a Shared File from My Phone? Method 1 Open DLNA, touch , and enter keywords in the search box. After the search results are displayed, touch the media file you want to open. Method 2 Open DLNA, and touch Peripheral devices. The peripheral devices found are displayed. Touch a device. Touch Picture, Video, or Music. The picture, video, or music list is displayed. Find the file you want to open, and touch it.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others Method 2 Touch the file to open it on your phone, as shown in the following figure. Touch to display the player list. Touch the player you want to use to play the file. 4.3.5 How Do I Download a Media File? Find the media file you want to download, touch and hold on the file until the options menu is displayed, and touch Download. After being downloaded, the file is stored in the download folder under DLNA. 4.3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others 4.4.2 How Do I Unlock the Screen? If the screen is off, press the Power key to turn it on. To unlock the screen, drag the lock icon in the middle of the screen right until it reaches the lock icon on the right of the screen. 4.5 Task Manager 4.5.1 What Functions Does Task Manger Provide? Similar to the task manager on a computer, your phone's Task Manager enables you to view and manage running applications. 4.5.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others 4.5.3 What Does the Task Manager Screen Look Like? As shown in the preceding figure, the Task Manager screen displays the latest running applications' thumbnails. To clear the latest running applications, touch . 4.5.4 What Can I Do on the Task Manager Screen? 1. View thumbnails of the latest three running applications. 2. Drag a thumbnail left or right to close the corresponding application. 3.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others NOTE Two types of storage are available in your phone: Internal space: 8 GB for storing data, such as applications, photos, audio files, and video clips. The specification may be different based on the phone model. MicroSD card: A USB OTG cable can be used to connect your phone to a microSD card reader. 4.6.1 How Do I Check My Phone's Available RAM Space? Your phone's maximum RAM space is 2 GB.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others Home screen settings Weather Clock Music playlists 4.8 Basic Functions of Huawei Mate 4.8.1 How Do I Cut or Copy Files or Folders from the Phone Memory to a MicroSD Card? Huawei Mate can connect to a microSD card reader or a USB flash drive using the USB OTG cable. 1. To copy or cut a single file or folder: Touch File Manager. In the displayed list, touch and hold on the file you want to cut or copy.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others Touch File Manager > > Select item(s), select the files or folders you want to cut or copy, and touch Cut or Copy. A list of folders on the USB tab page is displayed. Touch > Paste. 4.8.2 How Do I Save Battery Power? To save battery power, enable the power saving mode on the settings screen or perform the following operations as required: 1. When you are not using the phone, press the Power key to turn off the screen. 2.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others 4.8.6 My Customized Wallpaper Automatically Stretches. Why? If set as your wallpaper, a picture will stretch to cover the Home screen and its extensions. For example, if you have one Home screen and four extensions, the picture will be displayed as the wallpaper for all of them. 4.8.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others 4.9 What Is My Phone's CPU Frequency? I Used Software to Check My Phone's CPU Frequency and Find That It Is Different from the Nominal One. Why? Your phone's CPU runs at a nominal frequency of 1.5 GHz. To reduce power consumption, your phone's CPU may not run at a full speed all the time. In this case, the measured CPU frequency will differ from the nominal value. 4.10 Does My Phone Support FM Radio? Yes. 4.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2. 4 Others To exit safe mode: a. When your phone is active, press and hold on the Power key. b. On the phone option menu, touch Restart. c. After restart, your phone enters normal mode. 4.15 I Cannot View Streaming Media. Why? Some browsers, such as UC Browser (UCWEB), do not support streaming media. If you want to view streaming media, open a browser that supports streaming media.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others Step 2 Touch All, and select the default browser. The following figure assumes that UCWEB has been set as your default browser. Step 3 Touch Clear defaults. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others ----End 4.16 Is My Phone's Touchscreen Capacitive or Resistive? It is capacitive. 4.17 When I Use My Phone as a Modem, What OSs Does My Phone Support? Windows XP, Windows 7, and Windows Vista. 4.18 Does My Phone Support Virtual Private Networks? Yes. To add a VPN, touch Settings > More... > VPN > Add VPN network and set VPN parameters in the Edit VPN network screen.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 4 Others 4.19 Can I Take a Screenshot? If Yes, How? You can take a screenshot by holding on the Power and volume down keys. 4.20 How Do I Use the Face Unlock Function? To enable face unlock, touch Settings > Security > Screen Lock > Face Unlock, and operate as prompted. To unlock your phone screen, face your phone screen. 4.21 Can I Scan a 2-Dimensional Barcode with My Phone? No. 4.22 Does My Phone Support 3D Speed Up? Yes.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 5 Hardware 5 Hardware 5.1 What Functions Does the Front Camera Support? You can use it for online video chats. 5.2 Which Types of Headsets Can Work with the Phone? Huawei Mate can work with American standard-compliant 4-position 3.5 mm headsets. You can use such a headset to receive a call, but not to end the call.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 5 Hardware Notification Type Notification Scenario Status notifications No charging Being charged Event notifications Missed calls The phone is not charged when the power volume is too low (0%-1%). Implementation on U9500 or U9200 The voltage is lower than 3.2 V. The indicator remains unchanged after you press the Power key. The voltage is between 3.2 V to 3.3 V.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Notification Type 5 Hardware Notification Scenario Missed alarms The phone screen is on when an alarm ends. The phone screen is off when an alarm ends. Schedule notification The phone notifies you of a schedule when the phone screen is on. The phone notifies you of a schedule when the phone screen is off. Implementation on U9500 or U9200 The indicator blinks green every 2.5s (on for 500 ms and off for 2s). The indicator blinks green every 2.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 5 Hardware Show all ANRs: shows the App Not Responding dialog box for background applications. 5.8 Does the Phone Support Time Synchronization? Huawei Mate supports time synchronization on networks excepting GSM networks. 5.9 My Phone Is Delivered with a 2 A Charger. Can the Phone Use a 1 A Charger? It is not recommended that chargers of other vendors be used to charge Huawei Mate. 5.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 6 FAQs 6 FAQs 6.1 What Are Features of Huawei Mate? Supports the 5 GHz and 2.4 GHz frequency bands. Supports UMTS Band1/2/4/5/8. Supports stereo sound recording and Dolby sound effect. Support Wi-Fi display. 6.2 How Do I Use AirSharing? Q: How do I use AirSharing? A: To use the AirSharing function, buy the AirSharing accessory from Huawei. 1. Connect the AirSharing accessory to the HDMI port on a TV set, and power on the TV set and Dongle. 2.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 6 FAQs A: If your gloves are thick or there is a lot of air between your fingers and the gloves, the phone screen may not detect the action of your finger. Generally, the thickness of gloves must be within 5 mm and there cannot be a lot of air between your fingers and gloves. Q: My phone screen is too sensitive. The action is triggered when my finger is close to the icon. Error operations occur when I enter texts.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 6 FAQs Q: When my LCD displays white, some parts are bright while some parts are dark. Is it an LCD flaw? A: There are multiple backlights. The part close to the backlight is bright while the part far from the backlight is dark. When normal pictures are displayed on the LCD, the bright and dark differences are not obvious. This is a normal situation. Q: When my LCD displays white and I observe the screen carefully, I can see stripes.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 6 FAQs 6.10 APN 1. Insert a SIM card into your phone. The phone automatically configures APNs. 2. To view the APNs, touch Settings > Mobile Networks > Access Point Names. 6.11 Does Low Power Volume Lead to Communication Failures? Low power volume does not lead to communication failures. When the power volume of your phone reaches 2%, you are prompted with a message indicating that your phone will power off. 6.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 6 FAQs 6.17 Does My Phone Support Emotion UI? Yes. Huawei Mate is delivered with the Emotion UI function. The Emotion UI has better graphics performance. 6.18 My Phone Enters the Fast Boot Mode. Why? How Does My Phone Quit the Mode? If you press the Power key and the volume down key simultaneously, the phone enters the fast boot mode. This is the default combination key of Huawei smartphones.
HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 6 FAQs Q: Why does my phone consume high power and why is the standby period shortened when videos are played? A: The optimized player on Huawei Mate consumes much less power and can play HD videos for about more than 10 hours. Some players in the market consume 3 to 4 times power than Huawei Mate's player. You are advised to use the player preinstalled on Huawei Mate.
