Frequently Asked Questions

HUAWEI Ascend Mate
HUAWEI Ascend Mate Smartphone FAQs
Contents
Issue 01 (2013-03-07)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
ix
4.8.2 How Do I Save Battery Power? ............................................................................................................ 63
4.8.3 How Do I Reduce My Data Traffic? ..................................................................................................... 63
4.8.4 My Phone Runs Very Slowly. What Can I Do? ..................................................................................... 63
4.8.5 Can I Uninstall Applications Customized by My Service Provider? .................................................... 63
4.8.6 My Customized Wallpaper Automatically Stretches. Why? ................................................................. 64
4.8.7 How Can My Phone Enter the Recovery Mode? How Do I Restore Factory Settings?........................ 64
4.8.8 How Do I Increase My Phone Memory Space? .................................................................................... 64
4.8.9 How Do I Disable Touch Sounds? ........................................................................................................ 64
4.8.10 My Screen Turns Off Automatically. How Do I Turn It On? .............................................................. 64
4.8.11 How Do I Adjust the screen Brightness? ............................................................................................. 64
4.8.12 Does My Phone Support the Key Backlight Power Saver? ................................................................ 64
4.8.13 How Do I Enable or Disable Airplane Mode? .................................................................................... 64
4.8.14 How Do I Use My Phone as a USB Mass Storage Device? ................................................................ 64
4.9 What Is My Phone's CPU Frequency? I Used Software to Check My Phone's CPU Frequency and Find That
It Is Different from the Nominal One. Why? ....................................................................................................... 65
4.10 Does My Phone Support FM Radio?............................................................................................................ 65
4.11 Are My Phone's Antennas Embedded? ......................................................................................................... 65
4.12 Does My Phone Support Theme or Dynamic Wallpapers? .......................................................................... 65
4.13 Does My Phone Support Video Chat? .......................................................................................................... 65
4.14 How Do I Enter and Quit Safe Mode? ......................................................................................................... 65
4.15 I Cannot View Streaming Media. Why? ....................................................................................................... 66
4.16 Is My Phone's Touchscreen Capacitive or Resistive? ................................................................................... 68
4.17 When I Use My Phone as a Modem, What OSs Does My Phone Support? ................................................. 68
4.18 Does My Phone Support Virtual Private Networks? .................................................................................... 68
4.19 Can I Take a Screenshot? If Yes, How? ........................................................................................................ 69
4.20 How Do I Use the Face Unlock Function? ................................................................................................... 69
4.21 Can I Scan a 2-Dimensional Barcode with My Phone? ............................................................................... 69
4.22 Does My Phone Support 3D Speed Up? ...................................................................................................... 69
5 Hardware ....................................................................................................................................... 70
5.1 What Functions Does the Front Camera Support? ......................................................................................... 70
5.2 Which Types of Headsets Can Work with the Phone?.................................................................................... 70
5.3 Does the Phone Support HDMI, TV-OUT, and OTG? ................................................................................... 70
5.4 Is the SIM Card Associated with My Phone? Does My Phone Support Hot Swapping of microSD Cards and
SIM Cards? .......................................................................................................................................................... 70
5.5 What Are Meanings of Indicators on My Phone? .......................................................................................... 70
5.6 What Are the Material, Texture (Forested or Highlighted), and Color of the Phone Back Cover? Does the
Back Cover Prevent Fingerprints? What Is the Material of the Phone Frame? .................................................... 72
5.7 What Are Developer Options and Their Functions? ....................................................................................... 72
5.8 Does the Phone Support Time Synchronization? ........................................................................................... 73
5.9 My Phone Is Delivered with a 2 A Charger. Can the Phone Use a 1 A Charger? ........................................... 73
5.10 Does My Phone Support International Roaming? Is Any Special Setting Required? .................................. 73
6 FAQs ............................................................................................................................................... 74