Frequently Asked Questions

HUAWEI Ascend Mate

HUAWEI Ascend Mate Smartphone FAQs

2 Common Settings

Issue 01 (2013-03-07)

Huawei Proprietary and Confidential

2.3.2 Does My Phone Support Wi-Fi? What Protocol Does It Support?

Yes.

Your phone supports 802.11a/b/g/n.

2.3.3 My Phone Is Connected to a Wi-Fi Network but I Cannot Open

Web Pages. Why?

Possible causes are as follows:

1. The Wi-Fi network is not connected to the Internet.

2. The digital subscriber line (DSL) connection failed.

3. A domain name service (DNS) problem occurred. In this case, web pages cannot be

opened, but you may still log in to QQ. Attempt to log in to QQ to verify the problem.

4. The websites that the Wi-Fi hotspot can access are restricted.

5. Your phone is faulty.

2.3.4 I Have Turned on My Phone's Wi-Fi, but It Cannot Detect Wi-Fi

Signals from A Wireless Router Like Other Devices. What Can I Do?

1. Check that the wireless router's service set identifier (SSID) is not hidden.

2. Turn on your phone's Wi-Fi again.

3. Restart your phone.

2.3.5 How Do I Know Whether My Phone Is Using Its Mobile Data

Connection or a Wi-Fi Connection to Access the Internet?

Once connected to a Wi-Fi network, your phone uses the Wi-Fi network to access the Internet.

The Wi-Fi icon in the upper right corner indicates that your phone is connected to a Wi-Fi

network.