Frequently Asked Questions

ManualsBrandsHuawei ManualsMobile PhonesHuawei Ascend Mate

HUAWEI Ascend Mate

HUAWEI Ascend Mate Smartphone FAQs

Contents

Issue 01 (2013-03-07)

Huawei Proprietary and Confidential

1.8.5 How Do I Set the Dolby Sound Effect? ................................................................................................ 16

1.8.6 How Do I Import Audio or Video Files from a PC or USB Flash Drive to My Phone? How Do I

Export Audio or Video Files to a PC or USB Flash Drive? ........................................................................... 18

1.9 Camera ........................................................................................................................................................... 18

1.9.1 How Do I Import Images or Videos from a PC or USB Flash Drive to My Phone? How Do I Export

Images or Videos to a PC or USB Flash Drive?............................................................................................. 18

1.9.2 My Phone Cannot Open Some Photos or Videos. Why? ...................................................................... 18

1.9.3 Where Are My Photos and Video Clips Saved? How Do I Change the Saving Location? ................... 18

1.9.4 How Do I Edit Photos or Videos or Add Frames to Photos? ................................................................. 19

1.9.5 Does My Phone Support the HD Video (1080p)? What Frame Rate Does My Phone Support? .......... 19

1.9.6 Can I Disable the Shutter Sound? ......................................................................................................... 19

1.10 Streaming Media .......................................................................................................................................... 19

1.10.1 Will My Phone Stop Playing Streaming Media When a Call Comes In? If Yes, Will It Resume

Playing After the Call Is Ended? .................................................................................................................... 19

1.10.2 The Phone Cannot Play Some Streaming Media. Why? ..................................................................... 19

1.10.3 What Causes Poor Quality of Online Streaming Media Played on My Phone? .................................. 19

1.10.4 Does Playing Online Streaming Media Use the Phone Memory? ....................................................... 19

1.11 Bluetooth ...................................................................................................................................................... 20

1.11.1 My Phone Cannot Be Discovered by Other Devices. Why? What Can I Do? .................................... 20

1.11.2 What Files Can Be Transmitted Using Bluetooth? .............................................................................. 21

1.11.3 How Do I Share My Phone's Data Connection Using Bluetooth? ...................................................... 21

1.11.4 Can I Use Bluetooth to Synchronize Data with a Computer? ............................................................. 23

1.11.5 Can I Make Calls or Listen to Music Using a Bluetooth Headset? ..................................................... 23

1.11.6 What Is the Bluetooth Working Range? .............................................................................................. 23

1.11.7 My Phone Fails to Pair with Other Bluetooth Devices. Why? ............................................................ 24

1.11.8 Can I Connect My Phone to a Computer and Access the Internet Using Bluetooth? .......................... 24

1.12 Email ............................................................................................................................................................ 24

1.12.1 How Do I Set Up or Remove an Email Account? How Do I Send an Email? .................................... 24

1.13 GPS Navigation ............................................................................................................................................ 28

1.13.1 Does My Phone Support GPS? ........................................................................................................... 28

1.13.2 How Can I Locate My Position or Use the Navigation Function Quickly? ........................................ 28

1.13.3 The Navigation Application on My Phone Cannot Receive Signals from GPS Satellites. What Can

I Do? .............................................................................................................................................................. 29

1.13.4 When Used Indoor, My Phone Usually Fails to Locate My Position. When It Finally Locates My

Position, the Displayed Position Is Far from the Actual Position. Why? Does My Phone Support Voice

Navigation? .................................................................................................................................................... 29

2 Common Settings .......................................................................................................................... 30

2.1 How Do I Set Network Parameters? .............................................................................................................. 30

2.2 How Do I Enable or Disable Data Services? .................................................................................................. 32

2.3 How Do I Use Wi-Fi?..................................................................................................................................... 32

2.3.1 How Do I Use My Phone as a Wi-Fi Hotspot and Access the Internet from Another Device Using My

Phone's Mobile Data Connection? ................................................................................................................. 32

2.3.2 Does My Phone Support Wi-Fi? What Protocol Does It Support? ....................................................... 34