LTE CPE User Manual-3320854

11
Why is the content displayed on the Web UI management page
not up to date?
Depending on your browser's cache, the content for your device on the Web
UI management page may not be up to date. Manually clear your browser's
cache (for example, open your browser and choose Internet Options >
General > Browsing history > Delete.) and re-launch the Web UI management
page.
8 Troubleshooting
Why is the indicator red after I have finished configuring the
router?
1. Make sure you have a working micro-SIM card and ensure that it is
inserted properly.
2. Move the router to an open space free from obstructions and make sure
you have an available mobile network in your area.
3. If the problem persists, please contact your network service provider.
Why is the indicator status steady on cyan, blue, or yellow,
but the
indicator is off?
Your mobile network has poor reception. Move the router to a place with
better reception.
Why can't I access the router's web-based management page?
1. Ensure that your computer is connected to the router through an Ethernet
cable or Wi-Fi.
2. Ensure that your computer is set to obtain an IP address and DNS server
address automatically.
3. Restart your browser, or try using another browser.
4. If the problem persists, restore the router to its factory settings.