Owner's Manual
11
For further help, please
visit www.support.
vodafone.com, or call
Support on XXX or
XXXXXXX.
If you are using a VPN (Virtual Private Network), contact the –
administrator of your VPN.
If you have problems when roaming
Check if you can manually select a network, as described in ‘If no –
network can be found’ above, especially if the name of the current
network in the Mobile Connections module is not Vodafone or a
Partner
Contact Support, and check roaming is enabled for your account. –
If the connection keeps switching between GPRS and 3G
Select a different bearer, eg. ‘3G Only’, as described under –
‘If no connection can be opened’ on the preceding page
Switch back to your normal preference when you move locations. –
(Windows) If the software does not install, or the install progress bar
keeps looping
From the Windows Start menu, select Settings>Control –
Panel>System>Hardware>Device Manager
Expand ‘Universal Serial Bus Controllers’ –
Right-click ‘USB Mass Storage Device’ and select ‘Uninstall’ –
If your devices are not reloaded, select ‘Scan for Hardware –
changes’ from the ‘Action’ menu.
Check software update preferences
Set your operating system and other programs to notify you of –
software updates instead of downloading them automatically –
otherwise they may slow down your mobile connection, or exceed
your data usage limit.
Usage indication
The usage window only displays an indication of your data usage. –
Please refer to your invoice for the actual amount of data
transferred or time connected.