Mate20 Pro User Guide-(LYA-L09&L29,EMUI10.0_01,EN)

Table Of Contents
4 Click Back Up and HiSuite will then back up the data you selected. Keep the USB cable
connected throughout the backup process.
5 Click Done when all data has been backed up.
Backup data created by HiSuite is saved under C:\Users\
User name
\Documents\Hisuite
\backup on the computer by default. To change the backup directory on the computer, go to
> Settings > Backup.
Restore Data
1 On the home page of HiSuite, click Restore.
2 Click Backup Files, select the items you want to restore to your phone, then click Restore.
3 If you have set a password for the backup data on your phone, you will need to enter the
password and click OK.
4 HiSuite will then restore the items you have selected. Keep the USB cable connected
throughout the backup process.
5 Click Done when all data has been restored successfully.
Update or Restore the System Using HiSuite
After installing HiSuite on your computer and connecting your computer with your phone,
you can use HiSuite to update the system of your phone. If your phone won't start or its
system is unstable, you can also use HiSuite to restore the system.
Update the System
Your personal data may be erased during a system update. It is recommended that you
back up your data before updating your phone.
Ensure that your phone is at least 20% charged and keep the USB cable connected
throughout the update process. Do not power o or restart your phone, or remove or
insert a memory card.
Some third-party apps, such as online banking and game apps, may not be compatible
with the latest system version. It might take some time for the app developers to
launch a compatible app version.
On the HiSuite home page, click Update. If a new version is detected, the version number
will be displayed and you can click the version number to start updating the system.
Once the update is completed, your phone will automatically restart.
Restore the System
1 Power
o your phone, connect it to a computer using a USB cable, then press and hold
the Volume down and Power buttons simultaneously until the screen of your phone turns
on and it enters Fastboot mode.
If your phone can't be powered o or repeatedly restarts, connect it to the computer, then
press and hold the Power button to force restart it. Before the screen turns on, press and
hold the Volume down and Power buttons to enter Fastboot mode.
Apps
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