Frequently Asked Questions
Contents
Issue 01 (2015-07-14)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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Contents
1 Battery and charger .................................................................................................................. 1
1.1 Why doesn't the charging icon appear when I charge my tablet while it is powered off? .......................................... 1
1.2 How do I save battery power? ................................................................................................................................ 1
1.3 What can I do if it takes a long time to charge my tablet? ....................................................................................... 2
1.4 What can I do if I can't charge my tablet's battery properly?.................................................................................... 2
2 Screen and display ................................................................................................................... 3
2.1 How do I take a screenshot? ................................................................................................................................... 3
2.2 How do I enable or disable auto-rotate screen? ....................................................................................................... 3
2.3 What can I do if my tablet's touchscreen doesn't work properly after I use it for a long time? .................................. 5
2.4 How do I set a screen lock?.................................................................................................................................... 5
3 Camera, music, and video ....................................................................................................... 7
3.1 How do I find or change the preferred save location of my photos and videos? ....................................................... 7
3.2 Can I disable the shutter sound? ............................................................................................................................. 7
3.3 Can I record my location information to my photos? .............................................................................................. 7
3.4 Is there a time limit for video recording? ................................................................................................................ 8
3.5 Why can't I open an image, audio clip, or video? .................................................................................................... 8
3.6 How do I view the lyrics of a song when the song is playing? ................................................................................. 9
3.7 Why can't my tablet play online videos? ................................................................................................................10
3.8 Why is the online video player unexpectedly terminated when I'm watching online videos? ...................................10
3.9 How do I search for a video? ................................................................................................................................10
3.10 How do I find the save location of recordings? ....................................................................................................10
3.11 When I play music or videos on my tablet, will the playback continue if the screen is turned off? .........................10
3.12 Why can't my tablet play online music or video smoothly? .................................................................................. 11
4 Messaging, emailing, and texting ........................................................................................ 12
4.1 Does my tablet support text and multimedia messaging? .......................................................................................12
4.2 How do I send messages to multiple recipients? ....................................................................................................12
4.3 How do I attach files to a multimedia message? Is there any restriction on the attachment size? .............................13
4.4 Why can't I send or receive multimedia messages? ................................................................................................14
4.5 How do I delete messages? ...................................................................................................................................15
4.6 What can I do if I can't use a newly installed text input method? ............................................................................17
4.7 Can I set more than one email account on my tablet? .............................................................................................19
4.8 How do I attach attachments to an email? Is there any restriction on the attachment size? ......................................20