Frequently Asked Questions

Contents
Issue 01 (2015-07-14)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
iv
8 Storage and file manager ....................................................................................................... 48
8.1 How do I change the default storage location on my tablet? ...................................................................................48
8.2 Why is my tablet's storage space different than what is advertised? ........................................................................48
8.3 How do I view the available storage space in my internal storage and microSD card? ............................................49
8.4 How do I find my downloaded applications? .........................................................................................................49
8.5 Can I move applications installed in the internal storage to a microSD card?..........................................................50
9 Backup, restoration, and update ........................................................................................... 52
9.1 Does my tablet support online updates? If it does, how do I perform an online update? ..........................................52
9.2 Can I update my tablet using a microSD card? If yes, how? ...................................................................................53
9.3 Will data be erased if I update my tablet? ..............................................................................................................54
9.4 Will all data be erased if I restore my tablet to its factory settings? .........................................................................54
10 Maps and navigation ........................................................................................................... 55
10.1 Why does it take a long time to obtain my tablet's location information? ..............................................................55
10.2 What can I do if my navigation application cannot find location information? ......................................................55
11 System and update ............................................................................................................... 56
11.1 How do I change the system language? ...............................................................................................................56
11.2 How do I check the software version of my tablet? ..............................................................................................57
11.3 How do I enter and exit safe mode? .....................................................................................................................57
11.4 What can I do if my tablet runs slowly? ...............................................................................................................58
11.5 Why do I have to restart my tablet after I install or remove the SIM card? ............................................................59
11.6 Why can't I power on my new tablet? ..................................................................................................................59
11.7 Why can't I set the date and time on my tablet?....................................................................................................60
11.8 How do I calibrate the compass? .........................................................................................................................60
11.9 Does my tablet support microSD card hot swapping? ..........................................................................................61
11.10 Why does my Tablet constantly crash? ..............................................................................................................61
12 Others ..................................................................................................................................... 62
12.1 How do I find a nearby service center? ................................................................................................................62
12.2 How do I download the tablet's User Guide? .......................................................................................................62
12.3 How do I install a SIM card and a microSD card to my tablet? ............................................................................62
12.4 Is there any sound produced by the lower speaker during a voice call? .................................................................63