Operation Manual

3 Camera, music, and video

Issue 01 (2015-07-14) Huawei Proprietary and Confidential

3.12 Why can't my Phone play online music or video

smoothly?

Possible causes are as follows:



Your network connection is not working properly.

Make sure you have Internet access or restart your Phone.



Your Phone is running out of storage space.

Clear cache or unwanted files to free up some storage space.



The online music or video server is busy.

Try another website or wait for while and try again.