Frequently Asked Questions

Huawei Technologies Co., Ltd.
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Q4.
What are the possible causes of my phone failed to pair with other
devices?
A4.
1. I am unable to search other devices.
Check that Bluetooth on other devices is turned on and the devices are able to
be searched.
2. I am unable to search the Bluetooth headset.
Check that the headset is set to Discoverable. For details, see the headset user
guide.
3. I am unable to connect to other phones when I send files.
Check that the paired phone is able to receive files or supports the file of the
specific format.
Q5.
How come I cannot properly use the Internet after I am connected to the
hotspot?
A5.
1. The network SSID and password have changed.
2. You are out of the Wi-Fi hotspot signal coverage.
3. The connection limit of the Wi-Fi hotspot has already reached.
Q6.
How do I save data traffic?
A6.
1. Disable data service when it is not used.
2. Disable data service in a Wi-Fi environment.
3. Use a WAP website instead of a www website.