Quick Start Guide-(WS8800,02,en-us)

9
Frequently Asked Questions (FAQs)

phone automatically connects to the Wi-Fi network of the
previously connected optical/broadband/cable modem
instead of the Wi-Fi network of my router?
2. What should I do if the router is not recognized on the
app?
It is recommended that you disable the Wi-Fi network of your
previous optical/broadband/cable modem to reduce potential
signal interference with your router.


of the router that is connected to the modem and is to be


settings.

until the router completes the startup process and try again.
3. What should I do if I encounter any of the following issues


router is connected to a power supply. Wait until the router
completes the startup process. Then try searching for the


Ethernet cables are well connected and in good condition.

your broadband account and password. If the problem
persists, contact your carrier for assistance.