Water Heater User Manual
 28 
SECTION V – TROUBLESHOOTING 
(See separate component O&M for additional details.) 
Symptom  Probable Cause  Corrective Action / Remedy 
Tubes are fouled.  Clean tubes per Section III, annual 
scheduled maintenance. 
Excess silt in bottom of tank.  Drain and flush tank per Section III , 
annual scheduled maintenance. 
Air or water leak in 
temperature control. 
Repair or replace per separate O&M. 
Ruptured diaphragm on air 
or water operated valve. 
Repair or replace per separate O&M. 
Debris in Accritem.  Clean Accritem. 
Strainers clogged.  Clean strainers per Section III, annual 
scheduled maintenance. 
Gradual loss of heating 
capacity. 
Pump impellor deteriorated.  Repair or replace per separate O&M. 
Temperature regulator has 
lost its charge, self contained 
valves only. 
Repair or replace per separate O&M. 
Ruptured tube(s) in heating 
coil. 
Remove / replace heating coil. 
Temperature regulator needs 
adjusting. 
Adjust temperature regulator per 
Section IV. 
Circulator not operating.  Repair or replace per separate O&M. 
Debris under seat of 
temperature control valve. 
Repair or replace per separate O&M. 
Overheating. 
Capillary tube pinched on 
temperature control. 
Repair or replace per separate O&M. 
Rib blown out of tube side 
gasket. 
Remove heating coil and replace 
gasket. 
Capillary tube pinched on 
temperature control. 
Repair or replace per separate O&M. 
Ruptured diaphragm on 
temperature control valve. 
Repair or replace per separate O&M. 
Defective steam trap.  Repair or replace per separate O&M. 
Blockage in condensate line.  Clean blockage from condensate line. 
Immediate loss of heating 
capacity. 
Loss of air pressure on 
temperature regulator. 
Check air pressure to temperature 
regulator. Verify that it is within 
limits. Adjust as necessary. 










