Installation Manual

1027145–0001 Revision D 9–4 Troubleshooting Hub installation
Can the EMS
operator ping the
router nearest to
the hub?
1. Check the cable from the router
and LAN hub to the CCM.
2. Check the CCM MAC address in
the EMS database accessible at
the CCM.
3. Check the routing information in
the EMS database.
4. Replace the CCM.
Ask network manager
to check network
rou in tables.tg
Yes
No
hb111
EMS cannot communicate
with HT CCM.
Problem:
Troubleshooting the hub site LAN connection