Installation Instructions
Table Of Contents
- Title page
- Contents
- About this manual
- Safety information
- Ch 1 - Introduction
- Ch 2 - Adding cards to the Controller
- Unpacking the System Controller
- Unpacking the picocells
- System Controller card configuration
- Adding cards to the System Controller (first steps)
- Jumper and DIP switch settings
- Attaching bus cables
- Adding cards to the System Controller (final steps)
- Configuring Controller cards
- Verifying the card configuration
- Ch 3 - Installing the Controller
- Ch 4 - Verifying the Controller configuration
- Ch 5 - Configuring the router
- Ch 6 - Testing picocells
- Ch 7 - Installing picocells
- Ch 8 - Connecting to external equipment
- Ch 9 - System testing
- Ch 10 - Installation inspection
- Ch 11 - Provisioning
- Ch 12 - Remote Client
- Ch 13 - Troubleshooting
- Ch 14 - Maintaining Quad T1 cards
- App A - Specifications
- App B - Standards compliance information
- App C - Part numbers
- App D - Updates and backups
- Index
1026209–0001 Revision B
Troubleshooting 13–1
Chapter 13
Troubleshooting
This chapter includes information for troubleshooting a newly
installed AIReach OS; it does not address troubleshooting for
routine (post–installation) operation. It addresses:
• Controller problems – page 13–1
• Picocell problems – page 13–2
• General operational problems – page 13–6
• Picocell alarms – page 13–8
Problems with System Controller cards
Make sure the card is properly seated in the Controller backplane
socket. Check cables and connections (if applicable). Make sure
all DIP switches and jumpers on the card are set correctly—as
explained in Section 2.5 (page 2–13).
Problems with a Quad T1 card or T1 line
To diagnose problems with a Quad T1 card or T1 line, access the
Digital Trunk Monitor utility on the Controller:
1. At the DOS prompt, enter
trunkmon –bX
where X can be 0 to n–1, where n = the number of
Quad T1 cards in the system
The utility is shown in a Command Prompt window:
13.1
Controller problems