October 26, 2013 ©2013 Human Touch, LLC. All rights reserved.
PC-095 Troubleshooting This Troubleshooting Guide walks you step-by-step through the diagnosis of PC-095 customer problems. It is important to follow these steps carefully, to ensure that the problem is diagnosed correctly, and therefore the appropriate repair action is taken. Assembly Issues I cannot install the headrest frame. Be sure the screws located near the end of each post have been removed prior to attempting to install the headrest frame. Getting Started 1.
To Troubleshoot This Issue Do the following: My footrest is broken. Replace the mechanical footrest assembly. My footrest pads drag on the ground when I fully retract the footrest. When installing the seat pad, the lower corners of the footrest frame must be installed into the corresponding holes in the bottom corners of the seat pad, otherwise the bottom of the seat pad will not retract along with the footrest.
Noise It is important to distinguish between typical noises caused by upholstery rubbing together, clicking of the electronic recline switch, or normal functioning of the folding footrest assembly from those that are out of the ordinary. Rubbing or squeaking sound This noise is normal, caused by the body pad rubbing against the side of the chair. To minimize this noise, Do the following: 1. Reinstall the pads, ensuring that they are centered carefully during installation. 2.
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