troubleshooting guide Perfect Chair® Laptop Desk
©2012 Human Touch, LLC. All rights reserved. November 30, 2012 Please forward any questions or comments regarding this Troubleshooting Guide to documentation@humantouch.com.
Laptop Desk Troubleshooting Choose from the following issues: Issue: Do the following: Confirm that the part is contained in the I am missing a part. “Complete Laptop Desk Spare Part Kit Contents” then send the kit (part number HT0711). My desk won’t stay level - the leveling screw won’t stay tight in the hole. Replace Laptop Desk Collar (part number HT0712). My desk gets harder and harder to push away from/toward the chair over time, even though I have not tightened the screw.
Issue: Do the following: 1. Make sure you have followed the instructions in the Use & Care manual section entitled “Install the Mounting Bracket” to ensure that all holes are aligned properly. I can’t get the screws to secure the armrest cap back in. 2. Make sure you have inserted the screws straight into the holes—if there is significant tension on the screw when turning it STOP, remove the screw, and reinsert it straight.
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