BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide BGW320-500 XGS-PON Broadband Gateway Release 1.0 INSTALL AND OPERATION GUIDE Revision 0.8.7 © Copyright 2019 HUMAX. All rights reserved. The information and specifications include d are subject to change without notice .
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide HUMAX Copyrights and Trademarks © 2019 HUMAX Co., Ltd. All Rights Reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from HUMAX Co., Ltd. (“HUMAX”).
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide Table of Contents CHAPTER CONTENTS P AGE 1. HUMAX BGW320-500 Broadband Introduction 5 1-1. About HUMAX Documentation 5 1-2. Documents Hyperlinks 5 1-3. Documents Organization 6 2. P reliminary Safety Instructions 7 2-1. Power Supply Installation 7 2-2. Telecommunication Installation 8 2-3. Optic Module Installation 8 2-4. Product Ventilation 9 3. Hardware Gateway Installation 1 0, 11 3-1.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 6. Important Safety Instructions 26 6-1. WARNINGS 26 6-2. Product Ventilation 26 6-3. Telecommunication Installation Cautions 26 6-4. Optic Module Installation Cautions 27 6-5. Electrical Safety Advisory 27 6-6. Declaration of Conformance 27 6-7. IEC Symbol Descriptions 28 6-8. FCC Compliance Statement 28 6-9. FCC Caution 28 6-10. Radiation Exposure Statement 28 7.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide CHAPTER 1 1. HUMAX BGW320-500 XGS-PON Broadband Gateway Introduction The BGW320-500 XGS-PON Broadband Gateway hardware platform can host different software. The Advanced Residential Gateway supports VoIP, IPv6, video delivery, security firewall, and extensive remote management features.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 1-3 Document Organization This hardware install and operation guide consists of six product information chapters presented as follows: HUMAX BGW320-500 XGS-PON Broadband Gateway Introduction (page 5) — Describes the HUMAX® document suite, purpose, and structure of this guide. Preliminary Safety Instructions (page 7) — Provides power supply, telecommunication, and ventilation safety instructions.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide CHAPTER 2 2. Preliminary Safety Instructions Warning: Do not use before reading these instructions. Do not connect the Ethernet ports to a carrier or carriage service provider’s telecommunications network or facility unless: You have the written consent of the network or facility manager, or The connection is in accordance with a connection permit or connection rules.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 2-2. Telecommunication Installation When using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury, including the following: This device is intended for indoor use only. Warning: Do not install this gateway outdoors.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 2-4. Product Ventilation The BGW320-500 XGS-PON Broadband Gateway is intended for use in a consumer's home. Position the device in an upright vertical position located where ambient temperatures remain within a range of 32°- 107°F (0°- 41.7°C). The BGW320-500 XGS-PON Broadband Gateway should not be used in locations exposed to outside heat radiation or where it is subject to trapping of its own heat.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide CHAPTER 3 3. Hardware Gateway Installation A BGW320-500 XGS-PON Broadband Gateway cabling overview, as well as rear panel illustration, is provided below. Also provided are procedures to perform BGW320-500 XGS-PON Broadband Gateway connections for the power adapter, optic module, wired Ethernet, wireless devices, Internet, and analog telephone.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide BGW320-500 XGS-PON Broadband Gateway Rear Panel 1 2 4 3 5 6 7 8 Number Port Description 1 ONT Port The Optical Network Terminal fiber optic connector. 2 Ethernet #1, #2, #3 Provide connection for up to three(3) 1Gbps Ethernet devices, such as PCs and other devices. 3 Ethernet #4 5Gbps Ethernet port for PCs and Other devices.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 3-1. Connecting the Power Adapter The power adapter supplies power to the BGW320-500 XGS-PON Broadband Gateway. 1. Connect the appropriate end of the power adapter cable to the BGW320-500 XGS-PON Broadband Gateway rear panel POWER port. 2. Connect the power plug end to the electrical outlet. After the BGW320-500 XGS-PON Broadband Gateway is powered on, the power light blinks white.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide Connecting a Computer to a Ethernet Port of the BGW320-500 XGS-PON Broadband Gateway 1 G bps Ethernet Cable (Cat-5e) Connection. 5 G bps Ethernet Cable (Cat-7) Connection. After the gateway recognizes the computer, the Ethernet LED or 5G Ethernet LED turns steady green when the computer starts transferring data with the gateway.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide The PUSH method establishes Wi-Fi connectivity if you push the WPS button on the front panel of the BGW320-500 XGS-PON Broadband Gateway and on the Wi-Fi device. Upon WPS button push, the WPS button light green slow flash and turn to steady green once WPS is completed successfully. See Status Indicator Lights (page 18,19,20) under Basic Troubleshooting for all WPS indications. 3-3.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide ON T MODEM OR 1 G bps UTP Cable(WAN Cable/Ethernet Cable) U T P Outlet Alternatively, you can connect the BGW320-500 XGS-PON Broadband Gateway to the Internet using the WAN Ethernet port (labeled ONT): 1. Connect one end of an Ethernet cable to the WAN Ethernet port on the BGW320-500 XGS-PON Broadband Gateway. 2. Connect the other end of the cable to the operator provided WAN Ethernet jack or ONT. 3.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide < F or one phone connection > Phone Cable Connection Phone Cable Connection < For two phones connection > Phone Cable Connection Phone Cable Connection Voice Splitter Phone Cable Connection Note: To prevent interference with cordless phones, ensure that the BGW320-500 XGS-PON Broadband Gateway is at least 5 feet (1.5 m) from any cordless phone base station.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide CHAPTER 4 4. Basic Trouble Shooting This chapter provides simple troubleshooting suggestions for issues with the initial configuration of the BGW320-500 XGS-PON Broadband Gateway.
BGW320-500 XGS-PON Broadband Gateway Release 1.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide Conditions for LED Be havior S e rvice LED W PS LED Power Ja ck LED E thernet & O NT LED S o lid Green if connected device Notes & Light mean Device is over heated. Unit is in a location that is causing it to overheat.
BGW320-500 XGS-PON Broadband Gateway Release 1.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 4-2. Problem Isolation If a status indicator light does not look correct, look for these possible problems: LE D Not Lit : Pos sible Problems Che ck the rear panel Power Jack LED, which is to the left of the connector for the cord from the power adapter. If the rear panel Power Jack LED is on, contact AT&T by phone (1.800.288.2020) or via website (www.att.com/support).
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 4-3. Rear Panel Connectors Connectors on the rear panel are depicted below. BGW320-500 XGS-PON Broadband Gateway Rear Panel ONT Port 1Gbps Ethernet Port s ( #2 ~ #4) Reset Button 5Gbps Ethernet Port (#1) Phone Line USB 2.0 Port Power Jack SFP/SFP+ Cage for Optic Module Note: The BGW320-500 XGS-PON Broadband Gateway supports two voice lines over one RJ14 (FXS) analog port.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 4-4. Factory Reset Switch The Reset switch will result in a reboot of the BGW320-500 XGS-PON Broadband Gateway. Depending on the software loaded on the BGW320-500 XGS-PON Broadband Gateway, holding it for an elongated duration of time may reset the device to factory defaults. Referring to the diagram below, find the round Reset switch opening.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide CHAPTER 5 5. Technical Specifications and Safety Information 5-1. Dimensions and Interfaces Dimensions and Interfaces Dimensions/Weight/ P lacement Dimensions : 200mm[L]X 100mm[W] X 188mm[H] Without foot / 191mm[H] With Foot Weight : 1.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 5-2. Power Supply This product is intended to be supplied with a Listed Direct Plug-In AC/DC power adapter rated @12V 4A DC for all BGW320-xxx models. The AC/DC power adapter supplied with this product is designed to ensure your personal safety and to be compatible with this equipment. Use only the power adapter that was provided with the gateway. 5-3. Environment Operating temperature: 0°C to 41.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide CHAPTER 6 6. Important Safety Instructions Warning: Do not use before reading these instructions. Do not connect the Broadband Ethernet port (labeled ONT) to a carrier or carriage service provider’s telecommunications network or facility unless: A) You have the written consent of the network or facility manager, or B) The connection is in accordance with a connection permit or connection rules.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 6-4. Optic Module Installation Cautions It is strongly recommended that you do not install or remove the SFP module with/without fiberoptic cables attached to it because of the potential of damaging the cable, the cable connector, or the optical interfaces in the SFP module. Disconnect all cables before removing or installing an SFP module.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide 6-7. IEC Symbol Descriptions Caution: IEC symbols are marked at bottom label of the BGW320-500 XGS-PON Broadband Gateway. Product usage must be followed with IEC guidance. Symbol Title/Meaning/Referent Reference Number Function/Description • Class II equipment • IEC 60417-5172 • To identify equipment meeting the safety requirements specified for Class II equipment according to IEC 61140.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide CHAPTER 7 7. HUMAX Contacts Technical Services For technical support on HUMAX products you can contact us on the web. On the Web www.humaxdigital.com There you will be able to access: Support Contact Information for all products Knowledge Base Information (also known as Solutions) User Documentation Current open support cases © Copyright 2019 HUMAX. All rights reserved.
BGW320-500 XGS-PON Broadband Gateway Release 1.0 Install and Operation Guide HUMAX AMERICAS REGIONAL HEADQUARTER 15641 Red Hill Avenue Suite 150 Tustin CA 92780 COLORADO RIGIONAL OFFICE(SALES & BUSINESS DEVELOPMENT) 6400 S.Fiddlers Green Circle Suite 250 Greenwood Village CO 80111 www.humaxamericas.com © Copyright 2019 HUMAX. All rights reserved. The information and specifications include d are subject to change without notice .
