Quick Start Guide

58
Appendix
Error Message
Error message Possible causes What to do
No or bad signal
[Satellite]
Thesatellitedishisnotpointingatthe
satellite.
Adjustdishalignment.
Signalistooweak.
IncreasetheLNBvoltageorconnecta
signalamplier.
Satellitedishistoosmall. Changetoalargerdish.
ProblemwithLNB. ChangetheLNB.
Wrongantennasetting. Settheantennacorrectly.
No or bad signal
[Cable]
Thecableisnotconnected.
Makesurethecableisconnected
correctly.
Thecablemaybedamagedor
defective.
Exchangethecable.
Thechannelisnotbroadcasting. Exchangethecable.
No or bad signal
[Terrestrial]
Theaerialisnotpointingproperly.
Adjustaerial.Checkthecablefrom
theaerial.Ifyoucannotresolvethe
problem,youmayneedtohaveyour
aerialandinstallationtestedbya
professional.
The channel is
scrambled or not
available.
Thechannelhasasignal,butnoaudio
orvideo.
Conrmifthechanneliscurrentlyon
air.
Thechannelhasbeendeletedbythe
broadcastingcompany.
Checkifthechanneliscurrentlyonair
Thechannelisfordatabroadcasting.
Removethechannelfromthechannel
listandcheckfornewtransponder
details.
The audio is not
available.
Thechannelhasavideosignal,butno
audio.
Presstheaudiobuttontoconrmthat
thechannelhasaudiooptions.
No access
Noaccess
Makesureyouaresubscribedtothe
channel.
Noauthorization.
Iftheproducthasbeenturnedofor
alongtime(standbyorpowero),
pleasewaitforauthorization.Itmay
takeupto60minutes.