User's Manual

DIRECTV Plus
®
- User Guide
Chapter 4
47
Partial programming loss/channels missing from the Guide/channel is in the Guide but can’t tune to
Your satellite dish antenna may be incorrectly confi gured. Check the dish type set in your receiver’s preferences and change if
necessary. Press MENU on the remote control, then select Settings, then Setup. In the left menu, select Satellite, then Repeat Satellite Dish
S e t u p button. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected (round, oval with a dual
LNB or oval with a triple LNB).
The channels might be excluded from the Favorites list currently in use. Enter a channel number manually, or press MENU on the
remote, select Favorites, then All Channels.
A program I tried to record does not show up in the Playlist.
 Someone else in your household may have prevented the recording, or erased the program after it recorded.
 The recording may have been canceled due to a confl ict with another program with higher priority in the Prioritizer.
 Press MENU, select Settings, then Scheduler. In the left menu, select History. You will see a list of recent programs, with their recording
status info.
I wanted to record a program, but I got an error message saying it confl icted with another scheduled record. What do I do?
 Your DIRECTV Plus Receiver can record up to two programs at once, or it can record one program while you watch another. If you
exceed these limits (for example, if you try to record three programs at 8 p.m. on Thursday), you will be notifi ed there is a confl ict.
You will have to decide which program you want to cancel.
 If the overlap is just a couple of minutes (for example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.), try
scheduling the recording manually (go to the Scheduler and select Manual) and change the start and end times appropriately.
I recorded a program, and the recording got cut off just before the end, so I missed the last bit of the program.
 Next time, try setting the end time of the recording in the Record Options so the recording ends one or two minutes later (or more,
if necessary). For sporting events, you may want to try 15 minutes or more, to protect against overtime games. Some networks show
program episodes several times during a week, so if you just watched a program where the last few minutes were not recorded, try
scheduling it again immediately. Note that adding time to the beginning or end of a recording increases the likelihood of recording
confl icts, so use time padding sparingly. (See previous question.)