User's Manual

CHAPTER 4
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A program I recorded was in the Playlist, but got deleted before I could watch it.
 When you schedule a recording from an Info screen, you can select how long your recording are kept: Until I Delete, or Until Space
Needed. When you schedule a program with one-touch record, the recording defaults to Until Space Needed. Programs that are set to
be kept Until Space Needed may be deleted as new programs are recorded. You can change this option for a completed recording by
pressing LIST to view the To Do list, then press SELECT on the desired program. When the program’s Info screen is displayed, select
the Record menu item and change the options as needed.
 If you recorded a pay per view program, but did not watch it, the time which you are allowed to purchase may have expired. To avoid
in the future, check your pay per view recordings in the Playlist for expiration dates.
I’ve set up an episodic recording, but now I get a bunch of reruns and multiple copies of the same program.
 When you schedule an episodic recording, you can set an option for program type: First Run, Repeats or Both. If you only want to
record a program the fi rst time it is shown, and not repeated showings, make sure you select the First Run option. This is the default for
one-touch recording, so if you want to record every occurrence of a program, you need to change it using the program’s Info screen.
Access the program’s Info screen (by pressing the INFO key when the program is highlighted in any list or the Guide), then select the
Record menu item and change the options as needed.
My video and audio are out of sync.
 Try changing channels.
 Press LIST, then EXIT.
 If neither of those work, restart your DIRECTV Plus Receiver. Press MENU, press SELECT on Settings, then SELECT Setup. Select the
Reset item from the left menu and follow the onscreen instructions.
My DIRECTV Plus Receiver is “frozen” on a single frame of a TV picture.
 If you are on a pay per view channel, watching the free portion of a program, the free portion may be completed. You must buy the
program to continue watching.
 Your DIRECTV Plus Receiver may be paused. Press the PLAY key.
 If that doesn’t work, restart your DIRECTV Plus Receiver. Press MENU, press SELECT on Settings, then SELECT Setup. Select the
Reset item from the left menu and follow the onscreen instructions.
Troubleshooting