User's Manual

DIRECTV Plus
®
- User Guide
Chapter 4
51
Running the System Test
The System Test allows you to run a basic diagnostics check on your DIRECTV Plus Receiver. If you are experiencing any trouble
with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic
procedures on your digital satellite receiver.
First make sure that:
All connections — jacks, cables, etc. — are in place correctly (see Chapter Two,
Getting Connected, for more info)
There are batteries in the remote control, and they are working correctly
The access card is installed in the DIRECTV Plus Receiver.
Follow these steps to run the diagnostics system test on your DIRECTV Plus Receiver.
1) Turn on your TV and the DIRECTV Plus Receiver.
2) Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press MENU to
bring up the Quick Menu.
3) Select Settings.
4) Select S e t u p , then Info & Test.
5) Use arrow keys to highlight the System Test tab, then press SELECT on Run Test.
6) If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the satellite dish, phone
connection and access card.
7) If you continue to have problems, call DIRECTV Customer Service at 1-800-DIRECTV.
You should run a system test several times before concluding that there is a problem. Occasional fl uctuations in the phone line or satellite
signal can give temporary false readings.