User's Manual

DIRECTV Plus
®
- User Guide
Chapter 4
53
 Any modifi cations or other changes to the product, including but not limited to software or hardware modifi cation in any way other than as expressly
authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software
modifi cations, “hacks” or utilizing service access or “back doors” will void this limited warranty.
 Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit.
 A product that has been modifi ed or adapted to enable it to operate in any country other than the country for which it was designed, manufactured,
approved and/or authorized, or repair of products damaged by these modifi cations.
 A product used for commercial or institutional purposes.
 DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call.
 The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television
programming, show info, program guide data, and scheduling info.
Make Sure You Keep...
Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both nearby. Also keep the original box
and packing material in case you need to return your product.
Before Requesting Repair Service...
Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.
To Get Warranty Service...
Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative
will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return
authorization number. The representative will give you complete shipping details.