User's Manual
DIRECTV Plus
®
- User Guide
Chapter 4
55
DIRECTV PROTECTION PLAN
Protect your DIRECTV
®
System with the DIRECTV PROTECTION PLAN. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the
components of your DIRECTV System, giving you peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV
®
entertainment.
DIRECTV PROTECTION PLAN Benefits
Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN
provides comprehensive coverage for your DIRECTV System, including:
In-home service calls when needed 24-hour Technical Support Power surge related repairs
Dish antenna realignments Cables, switches, and associated wiring
throughout home
Replacement of defective equipment (if
problem can not be resolved over the phone)*
Defective remote control replacements All parts and labor for repair
Get ALL THAT FOR JUST $5.99 a month for accounts with standard DIRECTV Receivers and only $7.99 a month for accounts with DIRECTV Plus
®
Receiver, DIRECTV
®
DVR, DIRECTV HD Receivers, DIRECTV HD DVR or DIRECTV Receiver with UltimateTV service. This one low monthly fee
covers every DIRECTV component and receiver on your account.
Sign up for the DIRECTV PROTECTION PLAN Today
If you have standard DIRECTV Receiver(s), visit DIRECTV.com and SIGN IN using the simple steps below or call 1-800-DIRECTV.
1. SIGN IN with your user name and password, or click on the “Register now” link and go through the easy steps, then continue with Step 2.
2. SELECT Option B, and then click the “Next” button at the bottom of the page.
3. SCROLL down to Step 3 (Add Additional Services) and SELECT “DIRECTV PROTECTION PLAN,” then CLICK on the “Next” button.
4. REVIEW your change and CLICK on the “Accept These Changes” button.
If you have a DIRECTV Plus Receiver, DIRECTV DVR, DIRECTV HD Receiver, DIRECTV HD DVR or DIRECTV Receiver with UltimateTV Service,
please call 1-800-DIRECTV to sign up.
The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV
where authorized by law. Certain limitations apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms
and conditions will be mailed to you prior to service billing and are available at DIRECTV.com. (Note: Annual payment option no longer available.)
Note
*A fee of $49 for standard IRD equipment, $249 for DIRECTV DVR, DIRECTV Plus Receiver or Ultimate TV equipment, $400 for HD equipment, or $1,000 for DIRECTV
HD DVR equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days. The plan will
provide a return box for the defective equipment and even pick up the shipping costs. You’ll receive replacement equipment in about 72 hours.