Troubleshooting Guide

Care and Cleaning
Maintain the product according to these instructions. You may not alter this product in any way.
1. Before using, inspect the jack thoroughly. Look for cracks in the welds, bent, damaged, loose, worn or
missing parts.
2. Inspect according to this manual ONLY.
3. If the jack has been subjected to abnormal load or shock (abuse), perform an immediate inspection.
Take the product to a local customer service representative for an authorized inspection before use.
Troubleshooting
Problem Possible Cause Solution
The jack stand will not lift to
full height.
Make sure nothing is
obstructing the stem.
Clear out debris.
The jack stand will not hold
the load.
Check the locking pin and
release the handle to make sure
they are functioning properly.
Call customer service.
The lift arm stem will not
lower.
Check the locking pin and
release the handle to make sure
they are functioning properly.
Call customer service.