USER’S GUIDE EM10
This houshold sewing machine is designed to comply with IEC/EN 60335-2-28 and UL1594 IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic safety precautions should always be followed, including the following: Read all instructions before using this household Sewing machine. DANGER – To reduce the risk of electric shock: • • A sewing machine should never be left unattended when plugged in.
• • • • • • • • • • • Do not use bent needles. Do not pull or push fabric while stitching. It may deflect the needle causing it to break. Switch the Sewing machine off (“0”) when making any adjustment in the needle area, such as threading needle, changing needle, threading bobbin, or changing presser foot, etc. Always unplug Sewing machine from the electrical outlet when removing covers, lubricating, or when making any other user servicing adjustments mentioned in the instruction manual.
INTRODUCTIO INTRODUCTION CONGRATULATIONS ON CHOOSING YOUR NEW MACHINE Your new machine is an advanced computerized household embroidery machine. To fully enjoy all the features, we suggest that you study this user’s guide before using the machine. To make sure that you are always provided with the latest sewing capabilities, we reserve the right to change the machine equipment and the assortment of accessories without prior notice, or make modifications to the performance or design.
Table of contents INTRODUCTION Overview Accessories Power Switch and Power Connections Connecting the machine Turning the Machine On Turning the Machine Off 2 4 5 6 7 7 7 GET READY TO EMBROIDER 9 Winding the Bobbin 11 Place Bobbin in Machine 13 Top Threading 14 Needle Threader 15 Top Tension 16 Vertical Spool Pin 17 Needle change 18 Replace the Needle 19 Start/Stop Button 20 Presser foot Lift 20 Control Panel Design perimeter button Mirror horizontally Mirror vertically Rotate 90° Center design button Se
User’s Guide Overview 1. Bobbin winder 2. Handwheel 3. Main power switch and connectors 4. USB connection 5. Control Panel 6. Embroidery hoop holder 7. Needle plate 8. Bobbin cover 9. Presser foot 10. Needle threader 11. Start/Stop button 12. Presser foot lever 13. Bobbin winding guide 14. Upper thread tension 15. Spool cap 16. Spool felt 4 Familiarize yourself with the names of the parts of your machine. This will help you in learning its operation.
INTRODUCTION Accessories These are standard accessories included with your embroidery machine. 14 5. 1. 4. 2. 6. 3. 7. 8. 9. 10. Your machine comes with clear sewing machine oil that should be used to keep your machine lubricated. 1. Needles 2. Seam Ripper 3. Thread Snips 4. Screwdriver tool 5. Hoop 6. Vertical spool pin 7. Large spool cap 8. Small spool cap 9. Oiler 10. Bobbins 11. Brush (not in picture) 12. USB cable (not in picture) 13.
User’s Guide Power Switch and Power Connections Turn switch to OFF position before unplugging cord from power source. A - On/Off switch 1 - on 2 - off B - USB Connection 6 Main switch When the main switch (A) is turned on, the sewing light bulb lights up. The sewing machine is now ready to use. For USA and Canada This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit in a polarized outlet only one way.
INTRODUCTION Connecting the machine Turning the Machine On Make sure that the machine is turned off (the main power switch is set to “O”) and then insert the power supply cord into the power supply jack on the right side of the machine. 1. Insert the plug of the power supply cord into a household electrical outlet. 2. Set the main power switch on the right side of the machine to on (set it to “I”). Turning the Machine Off ON Make sure that the machine is not sewing. 1.
User’s Guide 8
GET READY TO EMBROIDER The following pages show how to operate your embroidery machine. Please read all these pages before embroidering. You will have many hours of pleasure creating with your machine, and it is important to take a few minutes to read this chapter to assure that you will enjoy your machine to the fullest.
User’s Guide Thread stand When using small spools of thread, use the thread stand to help the thread come off the spool evenly. To attach the thread stand, follow the steps below. 1. Hold the thread stand so that the hooks (A) and (B) on the thread stand are facing to the right (1). 2. Attach the two hooks into the back of the spool pin base (2). Insert the hook A into the spool pin base and then push hook B over the spool pin. 3.
GET READY TO EMBROIDER Winding the Bobbin 1. Plug in the machine and turn it on. 2. Place a spool of thread on the horizontal spool pin. Then place a spool cap on the spool of thread that is slightly larger than the size of the thread spool. 3. Bring thread from spool to the left into first guide (a) from the front then under the second guide from the back (b). Bring thread forward and around the bobbin tension guide (b), pulling thread into the guide and to the right to the bobbin winder spindle (c). 4.
User’s Guide Winding the Bobbin Keep extra bobbins wound so that you will have plenty to finish large embroidery designs without stopping to wind. Use embroidery bobbin thread for winding your bobbin. 12 5. Press the Start/Stop button to begin winding. After the bobbin has wound several turns, press the Start/Stop button to stop winding and trim the thread tail from the top of the bobbin. 6. Use the up and down directional keys to slow or speed the winding. 7.
GET READY TO EMBROIDER Place Bobbin in Machine A. Open cover to the bobbin area by moving the small lever to the right. B. Insert the bobbin into the bobbin case, with the thread in the direction shown by the indicator under the bobbin cover. C. Guide the thread around the finger through the channel towards the back. Cut the thread by pulling it towards you. Visually check the level of the bobbin thread periodically as you remove your completed embroidery.
User’s Guide a) Always raise the presser foot for threading. The top thread pulls freely through the thread path and guides when the presser foot is raised. The top thread does not pull freely when the presser foot is down because the thread tension is engaged. 1414 b) c) d) Top Threading 1. Raise presser foot to thread the machine (a). 2. Assure that the needle is in the highest position. 3.
GET READY TO EMBROIDER Needle Threader After placing the thread behind the final guide just above the needle, you can thread the needle using the built-in needle threader. 1. With the presser foot raised and the needle in the up position, bring thread through upper thread path as described on the preceding page. 2. Lower the presser foot. Lower and move the threader lever forward until it stops. A small hook comes through the eye of the needle. 3. Pull the thread across the threader from left to right. 4.
User’s Guide Top Tension T-1 T-2 T-3 1616 1. The tension adjustment for the top tension is the numbered dial located at the top of the machine. The normal range is marked with a darker section behind the numbers. When embroidering the top thread should be pulled to the underside of the fabric. (Fig. T1). 2. In Fig. T-2, there is too much top thread pulled to the underside. Adjust by tightening the top thread tension. Move the dial to a higher number. 3. In Fig.
GET READY TO EMBROIDER Vertical Spool Pin A vertical spool pin is included with your machine to make it easier to work with specialty types of threads. It is sometimes helpful to use your vertical spool pin when you wish to use two threads at the same time, such as when you wind a bobbin. The vertical spool pin is placed into the small round hole on the top of the machine. It is not necessary to use a spool cap when using the vertical spool pin.
User’s Guide Needle Change If you suspect that a needle is bad, remove it and replace with a new needle. To discard needles safely, place them in an old pill bottle with a child safety cap. 18 When to Change Change the needle often and anytime you have a stitching problem or poor stitch quality in your embroidery. Also, if the needle feels rough or if the needle appears to be bent or damaged in any way you should change the needle. Different types of needles have different expected life-spans.
GET READY TO EMBROIDER Replace the Needle 1. 2. 3. 4. 5. Turn off the power to the machine. Lower the presser foot. Loosen the needle screw using the screwdriver tool supplied with the machine, or with any suitable screwdriver. Loosen only enough to remove the needle. Remove needle. Insert the new needle as far as it will go. The flat side of the needle will be facing towards the back. Tighten the needle screw using the screwdriver tool.
User’s Guide Start/Stop Button Look at your work space before pressing the start button to assure that the hoop has sufficient space to move freely. Press this button once to start the machine. Press it again to stop the machine. Note: Before pressing the start button, check to be sure that there are no objects other than the fabric to be embroidered under the needle. Presser foot Lift The presser foot is raised and lowered with the presser foot lift. When embroidering the presser foot must be down.
GET READY TO EMBROIDER Control Panel The following section explains the functions on the control panel of the machine.
User’s Guide Design perimeter button This button will trace the outlines of the design to be stitched out. This is helpful to determine proper positioning of the design. Mirror horizontally This button will mirror your design horizontally. Mirror vertically This button will mirror your design vertically. Rotate 90° This button will rotate your design 90°. Center design button This button will move your hoop to center.
GET READY TO EMBROIDER Machine Mode Indicators The machine has modes for specific operations. The following are descriptions of the active mode when the LED lamp is lit beside these titles on your machine’s display. Select - The select LED light show that you have patterns to embroider. When this mode is lit, you may use the left and right Directional buttons to move through the individual designs in memory. Up and down Directional buttons move forward and backward by ten designs at a time.
User’s Guide Thread - Indicates that the machine is stopped for a thread break. Color - Indicates the machine is stopped for a thread color change. USB - The LED light is lit when you are reading/writing designs to/ from your computer to the machine. Error- Indicates a condition that needs attention. See Help code list on pages 34-35 for explanation and action to be taken.
CONNECTIVITY TO YOUR COMPUTER
User’s Guide Connectivity to your computer When opening the 3D Embroidery Intro for the first time or after rebooting, you will get a message stating that you should turn on the machine. Click on the OK button and the 3D Embroidery Intro and the Navigator will be turned on. To be able to load the embroideries to your machine you need to install the software on your PC computer and connect the machine to your computer with the cable.
Send Click on Send to transfer the embroidery on the screen to the embroidery machine, ready to be stitched out. A message box will appear with the following options: Quick Send and Send to Machine Memory. QuickSend QuickSend will send the embroidery directly to the 3D Intro Navigator, ready for stitching out. If it is partially stitched out in 3D Intro Navigator, you will be asked if you want to replace the existing embroidery. 3D Intro Navigator appears, showing the status of the upload.
User’s Guide Using the machine without being connected to the computer Once you have saved embroideries into the machine you can use the machine without being connected to the computer. 1. To embroider a design, use the directional buttons to move to the design that you want to embroider. 2. Touch the Select Design button to choose your design. 3. Thread your machine as describe on pages 15-17. 4. Touch the Start/Stop button to begin your embroidery.
CONNECTIVITY TO YOUR COMPUTER Navigator Software The Navigator software is launched whenever your machine is connected to the computer and the machine is on. This software communicates with the machine. Transfer a design from the computer via USB 1. To open a design from internal memory, click on the square labeled No Design (Fig. N-1). After you have loaded any design, the name of the current design will be shown below the box. 2. The Retrieving Design Information (Fig.
User’s Guide You may move the design on the grid by pressing the Position In Hoop tool and moving the mouse to place the design anywhere in the allowed hoop size. N-4 N-5 After several individual designs have been deleted, click on the DeFragment Memory to optimize the storage area. N-6 • • • 30 4. Click on a design icon to send it to the main screen of Navigator (Fig. N-4). You may begin stitching. 5. The colors of the design are shown on the top right side of the screen (Fig. N-5). 6.
CONNECTIVITY TO YOUR COMPUTER Navigator Tools returns viewing scale to normal after Zoom In, Zoom Out or Pan. increases the viewing scale. decreases the viewing scale. allows movement of the image on the grid. This tool is particularly useful to see specific areas during Zoom In. N-11 allows the design to be placed in any location allowed by the hoop size. The Speed override function makes it possible to set the speed of the embroidery that you are stitching out. Accesses the Options menu.
User’s Guide Use Disable Thread Detection only to complete embroidering while watching the machine closely for thread breakage, as the machine will not stop. Consult your authorized service center for a solution. N-12 Disable Buzzer - Click on this box to disable the buzzer that alerts you to certain machine conditions such as thread breaks. 32 Options You may click on the Options button in Navigator to change certain settings.
Help Messages Help messages appear in code on the LED panel of the machine, and in a message line on the Navigator screen on your computer. Each Help message will be displayed on the machine until the error beep has stopped or until cleared by a user action. In the list below, errors requiring user action to clear are indicated. Error messages will clear in approximately 2 seconds without user action.
User’s Guide In the event that a help message does not clear, restart your machine by turning it off and then on. E40 Main motor stalled E41 At beginning of design E42 At end of design E43 At first Color Change E44 At last Color Change E50 Bad pattern selection E22 Design too wide E23 Design too tall E25 -X limit reached E26 +X limit reached E27 -Y limit reached E28 +Y limit reached Fig. E-1 alerts you that the current design loaded in Navigator has not finished embroidering.
CONNECTIVITY TO YOUR COMPUTER Hooping For better embroidery results place a layer of stabilizer under the fabric and hoop both the stabilizer and fabric. The fabric and stabilizer must be smooth and taut in the hoop. Any distortion of the fabric will impair the finished quality of the embroidery. 1. Loosen the hoop screw and remove the inner hoop. 2. Lay the outer hoop in front of you with the guide pins for putting it on the embroidery unit on the right. 3.
User’s Guide After hooping, run your forefinger lightly across the fabric surface. It should not produce ripples - rather, the surface of the fabric should be taut enough to remain flat. 36 4. With the inner hoop, press the fabric into the outer hoop. Tighten the hoop screw slightly and be sure the fabric and stabilizer are taut in the hoop by pulling the overhanging fabric. Be sure not to cause any creases in the fabric or stabilizer. 5. Then tighten the hoop screw securely.
CONNECTIVITY TO YOUR COMPUTER Attach the Hoop 1. Locate the two round guide pins on the outer hoop ring (Fig. H-6). Locate the corresponding slots on the machine hoop carriage. 2. Align the round guide pins with the slots and gently press downward to attach the hoop (Fig. H-6). H-6 You may remove the hoop during embroidery if needed to change the bobbin or any other reason. Use care that you do not loosen the fabric in the hoop when the hoop is removed. Remove the Hoop 1.
User’s Guide Move To Stitch Move forward or backward by one full color segment by clicking on a color segment icon at the beginning or end of the slider bar. N-7 N-8 N-9 38 You can move to any point in the design, either forward or backward, at any time. 1. Using the slider bar beneath the design display (Fig N-7), move to the location where you would like to begin or resume embroidering. 2.
CONNECTIVITY TO YOUR COMPUTER Stitching a Design 1. To run the program, the machine should be turned on with the USB cable attached. 2. Click on the 3D Embroidery Intro icon on your desktop. 3. The opening screen of the 3D Embroidery Intro software appears with the Navigator screen on top of it (Fig. St-1). On the software screen, go to File, Open and select C:/ 3DEmbroidery Intro/Samples/ 3D Emb1/Holidays/Heart 1. Open design Heart 1.
User’s Guide Hoop your fabric with a piece of stabilizer so that it is taut in the hoop. It should be smooth and free of wrinkles. St-3 St-4 40 5. In the Select Different Design screen, click on the Heart 1 and click OK (Fig. St-3). 6. You are returned to the main screen of the Navigator (Fig. St-4). 7. Check that the machine is threaded, the hoop is attached, and the presser foot is lowered. Press the Start/Stop key on the machine. 8. The machine will stop at the end of the first color.
MAINTENANCE AND TROUBLESHOOTING
User’s Guide Changing the light bulb Be sure your machine is disengaged from power and use only same type of replacement bulb. 4242 Turn off power and unplug from electrical outlet. 1. Loosen the screw on the cover at the left side of the machine and remove the cover. 2. Remove the bulb by pulling it out. 3. Insert a new bulb of the same type and specification (12V/5W).
MAINTENANCE AND TROUBLESHOOTING Cleaning 1. 2. 3. 4. Turn off power and unplug from electrical outlet. Loosen the screws on the needle plate and remove. Lift out the bobbin case. Clean the area with a small soft brush. Replace the bobbin case so that the hook tab rests against the stop. Clean the bobbin area on a regular basis, and more frequently when embroidering on fabric with nap such as fleece or terry.
User’s Guide Lubrication Write down the date of each oiling on the inside cover of this manual. 4444 Turn off power and unplug from electrical outlet. 1. Loosen the screw on the cover at the left side of the machine and remove the cover. 2. Place a single drop of clear sewing machine oil at each point indicated on the drawing. Oil your machine regularly.
Troubleshooting Guide Symptom Problem Cause Remedy The sewing machine does not operate. The machine is not turned on. Turn on the machine. The needle breaks The needle was installed incorrectly. Install the needle correctly. The needle clamp screw is loose. Use the screwdriver to firmly tighten the screw. The fabric is pulled too much. Lightly guide the fabric. The upper thread tension is too tight. Loosen the upper thread tension. An incorrect bobbin is used.
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