User's Manual

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FAQs
For common queries with the software, please consult the frequently asked
questions (FAQs) section on the website.
Associated FAQs:
 FAQ 037 – Interfacing Google Maps to the PermaNetPlus software.
 FAQ 202 – How to Discover the logger using the Patroller and software.
 FAQ 203 – How to put the logger into ‘sleep mode’.
 FAQ 204 – Understanding and interpreting graph data.
 FAQ 206 – Saving 29-day historical data.
 FAQ 208 – Operating modes explained.
 FAQ 372 – How to set auto data download.
 FAQ 376 – Creating a new DMA.
Troubleshooting
To reduce the chances of problems occurring, please ensure the latest software has
been downloaded and installed. Newer software will have bug-fixes and optimised
algorithms that would not be available with older versions of the software.
The latest software can be downloaded from http://www.hwmglobal.com/help-and-
downloads/ .
For any problems, or more technical queries, please contact HWM Technical Support
on [phone] and selecting option 2, or email [e-mail] .
Our staff will always seek to resolve any technical enquires and are fully supported
by the HWM Engineering Team to guide you to a satisfactory outcome. In the rare
event that a product develops a defect within the warranty period, it will need to be
returned to HWM for inspection and repair.