Hydro Massage Products Owner’s Manual & Installation Guide APRIL 2014 IMPORTANT: Read all instructions before proceeding with installation. INSPECT entire unit to ensure it is not damaged and is the correct model, size and color. Verify it has all the features and options originally ordered. All whirlpools MUST BE TESTED before or during rough installation. Please read the operation and maintenance instructions.
INSTALLATION AND OPERATION GUIDELINES Read all instructions before installing tub. Installer / product owner is responsible for complying with all state and local codes. Warranty coverage will be void if unit is not tested and installed per the enclosed instructions. Hydro Massage strongly recommends using licensed professionals to install this product. Warning: Certain cleaning products will permanently damage the acrylic surface. Read product label carefully before using any cleaning products.
Congratulations On the purchase of your Hydro Massage bath tub! Hydro Massage Products supports your purchase with strong commitment to quality and customer satisfaction. Please read and follow all of the instructions contained in this Owner’s Manual before installing, operating or maintaining your whirlpool. In addition, you should refer to these instructions during the life of your whirlpool. Failure to comply with these instructions and registration of this product may invalidate your warranty.
IMPORTANT SAFETY INSTRUCTIONS INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS WARNING: When using this unit, basic precautions should always be followed, including the following: 1. 2. READ AND FOLLOW ALL INSTRUCTIONS DANGER—To reduce the risk of injury, do not permit children to use this unit unless they are closely supervised at all times. 3. Use this unit only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
INSTALLATION INSTRUCTIONS DO NOT LIFT THE HYDRO MASSAGE PRODUCTS BATH BY THE PLUMBING AT ANY TIME INSTALLATION 1. Unpack the contents carefully and inspect the bath to verify that it is the correct model, features, and color, the pump is the correct size ordered and check for visible defects of damage. If there are problems DO NOT INSTALL. Contact the dealer/manufacturer for further instruction. 2.
INSTALLATION INSTRUCTIONS Continued WARNING: Whirlpool pump and piping are factory assembled. Relocation of pump or other modifications could adversely affect the performance and safe operation of this whirlpool. Hydro Massage Products shall not be liable under its warranty or otherwise for personal injury or damage caused by such unauthorized modification.
STRUCTURAL PREPARATION 1. Literature dimensions are for reference only. Installation dimensions should be taken directly from the tub. An access panel of 18" x 18" minimum must be provided at the pump end of the whirlpool, allowing sufficient clearance to make final connections and for servicing the pump and power panel. Access may be through the wall or platform apron at the end of the unit. In the case of sunken installations, access should be made through the ceiling below. 2.
TYPICAL METHODS OF SEALING & FINISHING MAKE SURE INTERIOR OF TUB IS PROTECTED DURING FINISHING 1A Drop-in Island or Sunken Installation 1B Construction of a Apron/Skirt Wall 1C Integral Tile Flange with or without Integral Skirt Installation 1D Attached Tile Flange INTEGRALLY SKIRTED AND/OR FLANGED WHIRLPOOLS Installation Procedures: IMPORTANT!!! Before installation begins, make sure that: Framed in alcove is of proper size, square and plumb; wall and floors meet fire safety requirements of local buil
WALK-IN INSTALLATION PROCEDURES: 1. Bathtub must be set on a solid flat surface, either concrete slab or a minimum 3/4" plywood sub-floor. 2. All adjustable feet must firmly contact with the floor. 3. The bath must be completely level from side to side and front to back on the top lip of the bath. 4. Plumbing hardware (faucet, hoses, and waste/overflow) should be installed prior to setting tub in-place. 5. Filler panel is used for 60" opening installations. (if applicable) 6.
FREESTANDING BATH GENERAL GUIDELINES For All Models • Carefully read all instructions before beginning the installation. • Consult local building codes to assure the installation complies with standards. • It is always recommended that competent, experienced, licensed contractors do the plumbing and electrical installations. • For critical rough-in dimensions, we suggest taking the measurements of the actual tub on site. All printed specifications are ± 1⁄ 2" and subject to change without notice.
FREESTANDING INSTALLATION INSTRUCTIONS for Oasis For installations on slabs or other installations where access from below the tub is impossible, we require cutting a hole in the slab or sub-floor large enough that it extends outside the base of the tub. This will allow easier connection of the waste/overflow and then can be re-filled and finished upon completion of installation and testing. (See General Guidelines, page 7) 1. Clean, level, and prepare the floor for installation. 2.
FREESTANDING INSTALLATION INSTRUCTIONS for Oasis Most parts involved in tail piece installation are provided by the installer. 10. Hydro Massage Products will provide a 1.5" fipt x 1.5" slip PVC adapter to connect drain body to P-Trap. 11. Apply a small bead of RTV silicone to threads of drain body and screw on PVC adapter. Hand tighten only, being sure not to twist drain body in tub. 12. Use whatever PVC fittings and pipe as necessary (provided by installer) to plumb PVC adapter to P-trap.
FREESTANDING INSTALLATION INSTRUCTIONS for Ovale, Rosabella and Tahoe 7242 Models For installations on slabs or other installations where access from below the tub is impossible, we require cutting a hole in the slab or sub-floor large enough that it extends outside the base of the tub. This will allow easier connection of the waste/overflow and then can be re-filled and finished upon completion of installation and testing. (See General Guidelines, page 7) PREPARATION 1.
FREESTANDING INSTALLATION INSTRUCTIONS for Ovale, Rosabella and Tahoe 7242 Models INSTALL BATHTUB NOTE: Remote blower installations continue on page 12 and then return to step 8. 8. Apply a small bead of silicone to leveling feet to prevent lateral movement or shifting of tub inside of tub surround. (figure 2A) Figure 2A Silicone On Leveling Leg 9. Rest a 4x4 on each end of tub to provide enough clearance to attach water supply lines. Open supply valves to check for leaks. 10.
REMOTE BLOWER INSTALLATION For All Models For ease of installation of remote equipment and air line connections, it is recommended there be access of some kind to the underside of the bathtub, either from above or below the sub-floor. PREPARATION 1. Determine location for blower and verify that access to bathtub connections and remote location will be possible after bathtub is installed. Blower location must be within 15 feet of tub, with a maximum of (5) 90° elbows.
PLUMBING After securing tub in place, waste and overflow, water spout and valves are installed per normal plumbing procedures, in accordance with all state and local standards. Install standard 1 1/2" trap to drain and overflow. Before proceeding, make final operational check by filling tub with water to overflow and operate pump for 30 minutes. Check for leaks carefully both while pump is running and while turned off. Allow water to stand in tub for at least 30 minutes before draining.
ELECTRICAL WARNING: ALL ELECTRICAL CONNECTIONS SHOULD BE MADE BY A LICENSED, LOCALLY CERTIFIED ELECTRICIAN. IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL ELECTRICAL CODES AND PROCEDURES. REFER TO SPECIFIC SPECIFICATION SHEET FOR ELECTRICAL REQUIREMENTS.
HYDRO SOUNDS MUSIC THERAPY SYSTEM INSTALLATION INSTRUCTIONS The Hydro Sounds Music Therapy System saturates your bathing experiencing in the soothing sounds of your favorite music. Hook up to your MP3 player, I Pod or your home sound system and relax to your kind of musical therapy. The Hydro Sounds Audio Unit produces a tactile sound, much like you’d find in elaborate Home Theater systems, that can not only be heard, but also felt through the body below the water’s surface.
OPERATING INSTRUCTIONS For All Whirlpool Bath Systems This page contains general information needed for the proper operation of your Whirlpool Bath. For more specific operating instructions, refer to the appropriate section of this Manual. WARNING: BEFORE OPERATING REFER TO THE INSTRUCTIONS PERTAINING TO THE RISK OF FIRE ELECTRICAL SHOCK OR INJURY TO PERSONS ON PAGE 1 OF THIS MANUAL. CAUTION: DO NOT OPERATE THIS UNIT WITHOUT THE GUARD COVER OVER THE SUCTION FITTING. TO OPERATE 1.
OPERATING INSTRUCTIONS For Hydro Bronze, Silver and Gold Series NOTE: Do not start pump until all jets are submerged water level should be 3" above highest jet. ON/OFF AIR BUTTON CONTROL: Press the button once and the pump will turn on. Press the button again and the pump will turn off. THREE SPEED PUMP CONTROL (Gold Series): To operate the 3 speed control, turn the dial to change the speed.
OPERATING INSTRUCTIONS For Hydro Platinum Series NOTE: Do not start pump until all jets are submerged water level should be 3" above highest jet. DUAL ON/OFF AIR BUTTON CONTROL: Operates each pump/jet action independently. Press the button once and the pump will turn on. Press the button again and the pump will turn off. THREE SPEED PUMP CONTROL: To operate the 3 speed control, turn the dial to change the speed.
OPERATING INSTRUCTIONS For Silver Air Systems ON/OFF AIR BUTTON: Your bath is equipped with a pneumatic On/Off Button that allows the user to turn the blower On and Off and controls the blower’s intensity. A timer will automatically turn off the blower after 20 Minutes if it is not stopped manually. To start a bath with a pneumatic On/Off Button, simply depress the On/ Off Button and the blower will turn on.
OPERATING INSTRUCTIONS For Gold and Platinum Air Systems #1. 1st press: 2nd press: The blower starts at maximum speed, LED: ON The blower stops, LED: ON until the purge cycle stops. Approximately 20 minutes. #2. 1st press: Speed goes up, LED ON when pressing release pressure at the desired speed #3. 1st press: Speed goes down, LED: ON when pressing release pressure at the desired speed #4.
OPERATING INSTRUCTIONS For Silver Combination Systems NOTE: Do not start pump until all jets are submerged; water level should be 3" above highest jet. ON/OFF AIR BUTTON PUMP CONTROL: Press the button once and the pump will turn on. Press the button again and the pump will turn off. ON/OFF AIR BUTTON BLOWER CONTROL: Your bath is equipped with a pneumatic On/Off Button that allows the user to turn the blower On and Off and controls the blower’s intensity.
OPERATING INSTRUCTIONS For Gold Combination Systems NOTE: Do not start pump until all jets are submerged; water level should be 3" above highest jet. ON/OFF AIR BUTTON PUMP CONTROL: Press the button once and the pump will turn on. Press the button again and the pump will turn off. THREE SPEED PUMP CONTROL: To operate the 3 speed control, turn the dial to change the speed. H(High) to M(Medium) to L (Low) ELECTRONIC BLOWER CONTROL: #1.
OPERATING INSTRUCTIONS For Platinum Combination Series NOTE: Do not start pump until all jets are submerged water level should be 3" above highest jet. DUAL ON/OFF AIR BUTTON CONTROL Operates each pump/jet action independently. Press the button once and the pump will turn on. Press the button again and the pump will turn off. THREE SPEED PUMP CONTROL: To operate the 3 speed control, turn the dial to change the speed.
OPERATING INSTRUCTIONS For Platinum Combination Series (continued) NOTE: Do not start pump until all jets are submerged water level should be 3" above highest jet. CHROMATHERAPY ON/OFF AIR BUTTON (Gold Series): Press the button once and light turns on. Press the button again and the light turns off. BULB REPLACEMENT: See page 26 for bulb replacement and lens instructions.
HYDRO SCENTS AROMATHERAPY The entire bag of beads should be put in the canister. Never put beads in separately in the canister. Always leave the beads in the bag. The beads do not breakdown or dissolve. The fragrance just dissipates over time. Once the fragrance is gone, remove the bag of beads and replace. HYDROCLEAN SANITATION SYSTEM 1. This unit meets the requirements of NSF Protocol P308 ozone sanitation systems for jetted bathtubs and pedicure foot-baths. 2.
OPERATING INSTRUCTIONS Mood Light & Chromatherapy MOOD LIGHT: Press the on/off button once to turn on light; Press it again to turn off. Mood light comes with 1 red and 1 blue colored lens cover.
USER MAINTENANCE INSTRUCTIONS INITIAL CLEANING Before tub is used, the whirlpool system should be cleaned out and disinfected. Remove all debris and clean tub before putting the whirlpool into service. DO NOT USE ABRASIVE CLEANERS ON THE ACRYLIC SURFACE. Use a non-abrasive detergent that is approved for acrylic such as Mr. Clean, Fantastic, Lysol Tub & Tile Cleaner and rinse well after cleaning.
USER MAINTENANCE INSTRUCTIONS CONTINUED SURFACE CLEANING Use common, household NON ABRASIVE cleaners for most cleaning jobs. Rinse well and dry with clean cloth. Never use abrasives such as scouring compounds, scouring pads, steel wools or harsh chemicals. Rubbing Alcohol will remove most stubborn buildup and even some scuff marks.
WHAT PRODUCTS ARE COVERED Structures and surface finishes, pumps and blowers. All Hydro Massage Products models except Bronze (Colorado Only) LIFETIME WARRANTY FOR WHIRLPOOL/AIRBATH/TUB SHELL, PUMP AND BLOWER Hydro Massage Products extends to the original consumer/purchaser of the acrylic, fiberglass reinforced shell, a non-transferable lifetime warranty that the shell will retain its structural integrity and configuration and be free of water loss due to a defect in the tub shell.
TROUBLESHOOTING GUIDE PUMP MOTOR DOES NOT START 1. Pump not plugged in Verify that all tub components are plugged in. 2. GFCI or circuit breaker in off position Check circuit breaker panel or GFCI outlet where pump is plugged in to verify power source. 3. Tubing disconnected from button or switch on motor Check to make sure it is connected and operational 4. Push button broken Contact your dealer or fill out Service Order Request form. *** 5. Thermal overload on motor tripped Allow motor to cool down.
TROUBLESHOOTING GUIDE Continued *** For any questions or technical support, contact us with your model and serial numbers located on label by motor at 303-341-1845. For parts or Warranty Claims, contact your Dealer or fill out our Service Request Form which can be found on our website at www.hydromassageproducts.com, then click "Help & Resources" then "Downloads". WALK-IN BATHS DOOR SEAL LEAKING If a small leak has been detected around the door, check closely for any accumulation of dirt or debris.
