Installation Instructions

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PUMP MOTOR DOES NOT START
1. Pump not plugged in
Verify that all tub components are plugged
in.
2. GFCI or circuit breaker in off position
Check circuit breaker panel or GFCI outlet
where pump is plugged in to verify power
source.
3. Tubing disconnected from button or
switch on motor
Check to make sure it is connected
and operational
4. Push button broken
Contact your dealer or ll out Service Order
Request form. ***
5. Thermal overload on motor tripped
Allow motor to cool down.
6. Disconnected or defective wiring
Call electrician.
7. Low voltage
Call electrician.
MOTOR OVERHEATS
1. Low voltage
Call electrician
2. Inadequate ventilation
Create a large dead air space for
proper air circulation.
3. Wiring too small
Call electrician.
LOW JET/PUMP PRESSURE
1. 3 speed control knob in low position
Adjust knob to desired setting.
2. Jets are in off position or not fully open
Turn jet face counter-clockwise to open.
3. Suction Guard partially blocked
Remove and/or clean blockage from suction.
4. Impeller clogged
Contact service technician.
NOISY PUMP AND MOTOR
1. Worn motor bearings
Contact service technician.
2. Suction pipe partially clogged
Contact service technician.
3. Pump not supported properly
Contact service technician.
4. Pump or tube touching framing
Contact service technician.
LEAK AT PUMP
1. Shaft seal leaking
Contact service technician.
2. Leak at pump or heater unions
Verify O-ring is in proper location and tighten
the unions.
MOOD LIGHT/CHROMATHERAPY LIGHT
DOESN’T LIGHT
1.
Light switch box not plugged in
Verify that all tub components are plugged in.
2. GFCI or circuit breaker in off position
Check circuit breaker panel or GFCI outlet
where pump is plugged in to verify power
source.
3. Tubing disconnected from push button or
switch box
Check to make sure tubing is connected and
operational.
4. Push button broken
Contact your dealer or ll out Service Order
Request Form.***
5. Burned-out bulb
Replace bulb. Instructions on page 28
GFCI TRIPPING
1. Two components are on one circuit
Call electrician.
2. Incorrectly wired
Call electrician.
AIR BLOWER STARTS ON ITS OWN
1. The air system is designed to turn on automatically
20 minutes after use
2. A power outage may cause blower to purge
BLOWER RUNS BUT AIR IS NOT COMING
OUT OF JETS
1.
Manifold hose is disconnected
Reconnect hose with pipe clamps.
BLOWER RUNS, NOT ALL JETS ARE WORKING
1. Jets are clogged with hard water or other
debris
Fill the unit up with water, add
Hydro Cleanse™ and let soak for 30 minutes.
BLOWER OVERHEATS AND SHUTS OFF
1. Not enough ventilation around tub
Clear area under tub so there is a dead air
space for proper ventilation.
2. Low voltage or improper wiring
Call electrician
TROUBLESHOOTING GUIDE