Installation Instructions

40
PROBLEM SOLUTIONS
WATER HEATER
Unit does not ignite
when water goes
through the unit.
The fan motor is
sll spinning aer
operaon has stopped.
Unit sounds abnor-
mal while in opera-
on
• This is normal. Aer operaon has stopped, the fan motor keeps running
from 15 to 70 seconds in order to re-ignite quickly, as well as purge all the
exhaust gas out of the flue.
• Is the flow rate over 0.5 GPM (1.9 L/min)?
• Check for the filter on the cold water inlet.
• Check for reverse connecon and cross connecon.
• If you use the remote controller and/or temperature controller, is the
power buon turned on?
• Check if the inlet temperature is too high. If it is too close to the set
temperature, the water heater will not
acvate.
• Contact the manufacturer at 1-763-331-3066
BUILT-IN CONTROLLER AND
REMOTE CONTROLLER
Controller does not
display anything
when the power
turned on.
When the
controller turned
ON, STAND BY LED
is lit.
Built-in controller
• Make sure the unit is supplied with power.
• Make sure the connecon to the unit is correct.
NOTICE:
When the unit has not operated for five minutes or more, the display
of the controllers turns off to conserve energy.
An ERROR code is
displayed.
Although the controller of the parent unit will display the set
temperature at the Easy-Link System, the controller of the child unit
will not display the set temperature.
• Please see Error Code Secon.
buon is
Troubleshooting (Cont’d)