Owner's manual

12
PROBLEM CAUSE CORRECTION
1. Filter fails to regenerate or A. Electrical service to unit has A. Assure permanent electrical service
regenerates at wrong times been interrupted (check fuse, plug or switch)
B. Timer is defective B. Repair or replace timer
C. Power failure C. Reset time of day
D. Timer motor does not run D. Replace defective motor
2. Filter bleeds iron or odor A. Bypass valve is open A. Close bypass valve
B. Container is depleted B. Replace or refill container
C. Excessive water usage C. Increase frequency of regeneration
and/or settings. Make sure there are no
leaks in toilets and sinks
D. Insufficient water flowing into D. Check refill setting. Check for plugged
chemical container container tube and flow control
E. Hot water tank rusty E. Repeated flushings of the hot water tank
are required. Do not use hot water during
regeneration
F. Leak at distributor tube F. Make sure distributor tube is not cracked.
Check O-ring and tube pilot
G. Defective or stripped media bed G. Replace media
H. Not backwashing enough H. Be sure flow control is not clogged or
drain line restricted. Be sure water
pressure has not dropped and that pump
has sufficient capacity.
I. Internal valve leak I. Replace seals and spacers and/or piston
J. Electrical Service to unit has J. Assure permanent electrical service
(check been interrupted fuse, plug or
switch)
K. Control will not draw chemical K. Maintain water pressure at 20 psi (139.9
properly (see below) kPa) minimum. Clean or replace injector
assembly. Check for air leaks along brine
line and tighten all connections.
L. Quality of water has worsened L. Have water sample analysed to
determine any change
M. Filter capacity is too small M.Replace with larger unit
3. Filter regenerates every day A. Faulty gear train A. Check the mechanical linkage on the
timer control to eliminate possible binding
in the gear train.
4. Iron filter uses too much A. Defective chemical container A. Replace container
chemical
5. Loss of water pressure A. Iron or turbidity build-up in filter A. Increase frequency of regeneration so
filter backwashes more often. NOTE:
Make sure filter is sized large enough to
handle water usage
B. Inlet to control blocked with iron B. Clean inlet line. Remove piston and clean
build-up or foreign matter control.
6. Loss of media through line A. Air in water system A. Assure that well system has proper air
eliminator control. Check for dry well
condition.
B. Backwash rate too fast B. Check drain flow control for proper flow
rate
Trouble Shooting Guide