User Manual

ManualsBrandsHypercom ManualsEquipmentT7Plus

Secure Payment Systems Rev 1.1

HYPERCOM T7Plus CHECK INSTRUCTIONS

Secure Payment Systems Customer Service/ Technical Support – 888.313.7842

1. Processing a Check

a. Press the “Check” key on the keypad (The check key is the second orange key in the second row)

i. Press the “1” numeric key from the keypad, for manual bank deposit (Check Auth) (i.e. A business

check or a check that was already run and received a “Rerun as Paper” response) and press “Enter”.

(The enter key is the same as “Yes” key and is the green key located at the bottom)

ii. Press the “2” numeric key from the keypad if this is a check for electronic deposit (ACH Check) (and

the check will be handed back) and press “Enter”. (Business checks must be deposited as paper and

may not be converted)

b. Guarantee Yes or No? (If “Check Auth” then the word ACH will not appear)

i. If currently subscribing to the SPS guarantee program “Yes” must be selected at this prompt in order

to for claims to be covered. The terminal will not prompt for ACH or non-ACH if subscribing to

verification services only.

c. ACH Check Amount? …

i. Please enter the $ amount and press “Enter”

d. ACH Check Drivers License Number (if not prompted then the terminal will proceed to (5) below)

i. Please swipe the magnetic strip license

• If a good swipe the terminal proceeds to (e) below

• If a bad swipe or no magnetic strip then:

(a) Begin manual entry of the customer’s driver’s license number as exactly seen on the

license. If letters are required, press the “Shift” key (The shift key is the first key in the last

row) and the desired letter simultaneously. When finished, press “Enter” to see:

• State Code – Type the two digit state code and press “Enter” (the state code table is

located to the left on this page)

• DOB prompt follows the phone # prompt if manual.

e. ACH Check Insert Check

i. Slide the check thru the imager or check reader

• If a bad read then try again or if unable to get a good read press the “Cancel” key (The cancel

key is the red key in the last row) and start over when the terminal prompts “Check Auth” or

“ACH Check” at step (1) above and then manually enter the Account number at the “Enter

MICR Number” prompt. After entering the Account number and pressing “Enter”, terminal will

display:

• Enter Account # … when finished press “Enter”

• Enter Routing # … when finished press “Enter”

f. Enter Check # … Type in check number located in the upper right hand corner of check.

g. Enter phone #…. Type the customer’s home phone beginning with area code.

h. Date of birth #…Type the customers date of birth.

i. Terminal Begins Dialing Sequence (Dialing. Connecting, Receiving, Transmitting, etc.)

i. If the terminal displays: “OKAY NNNN” the terminal will finish printing the authorization receipt, which

the customer must sign to complete the transaction. The terminal will then prompt to print another

receipt for the customer copy.

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Wash DC

Delaware

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hamp

New Jersey

New Mexico

New York

N Carolina

N Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

S Carolina

S Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

W Virginia

Wisconsin

Wyoming

Amer Samoa

Military ID

Guam

Puerto Rico

Virgin Islands

Alberta

Brit Columbia

Manitoba

New Bruns

Newfoundland

NW Terr

Nova Scotia

Ontario

Pr Edward Isl.

Quebec

Saskatchewan

Yukon Terr

ABC

State Codes

Summary of content (6 pages)

PAGE 1
Secure Payment Systems Rev 1.1 HYPERCOM T7Plus CHECK INSTRUCTIONS 1. Processing a Check a. Press the “Check” key on the keypad (The check key is the second orange key in the second row) i. Press the “1” numeric key from the keypad, for manual bank deposit (Check Auth) (i.e. A business check or a check that was already run and received a “Rerun as Paper” response) and press “Enter”. (The enter key is the same as “Yes” key and is the green key located at the bottom) ii.
PAGE 2
Secure Payment Systems Rev 1.1 HYPERCOM T7Plus CHECK INSTRUCTIONS 2. Miscellaneous Administrative Issues a. Reprint Receipt (in case there was a printer problem) i. Press the “Reprint” key (The reprint key is the last key in the third row) and enter in the invoice number found on the original copy. If original copy not available, press the “Reports” key (The reports key is the first key in the third row) on the terminal, press “3” for audit and then press “Enter”.
PAGE 3
Secure Payment Systems HYPERCOM T7Plus GIFT CARD INSTRUCTIONS 1. Rev 1.1 Activating a gift card a. 2. Press the “Card Verify” key, select Gift and press “Enter” b. Press “1-ACTIVATE” and then press “Enter” c. Swipe the gift card d. Enter the reference number printed at the back of the card and press “Enter” e. Enter the amount of the activation and press “Enter” Making a Sale a. 3. Press the “Card Verify” key, select Gift and press “Enter” b. Press the “3” key and press “Enter” c.
PAGE 4
6. Adding Value to a gift card a. 7. 8. 9. Press the “Card Verify” key, select Gift and press “Enter” b. Press the “2” key and press “Enter” c. Swipe the gift card d. Enter the amount to add to the card balance and press “Enter” Transferring funds from one gift card to another (Balance Transfer) a. Press the “Card Verify” key, select Gift and press “Enter” b. c. Press the arrow key to go to the next menu Press the “6” key for Balance Transfer d.
PAGE 5
Secure Payment Systems HYPERCOM T7Plus LOYALTY CARD INSTRUCTIONS 1. Rev 1.1 Issuing a Loyalty Card a. Press the “Verify” key on the keypad (The verify key is the orange key in the first row). Press the “4” numeric key from the keypad, if the transaction is intended to run as a Loyalty Card transaction and press “Enter”. (The enter key is the same as “Yes” key and is the green key located at the bottom) b. Press “2-ISSUE” to activate the loyalty card and then press “Enter” c.
PAGE 6
Secure Payment Systems HYPERCOM T7Plus LOYALTY CARD INSTRUCTIONS 6. Rev 1.1 Miscellaneous Administrative Issues a. Reprint Receipt (in case there was a printer problem) i. Press the “Reprint” key (The reprint key is the last key in the third row) and enter in the invoice number found on the original copy. If original copy not available, press the “Reports” key (The reports key is the first key in the third row) on the terminal, press “3” for audit and then press “Enter”. b.