User Manual

• Returns must be shipped within 30 days of the purchase date; exchanges
must be shipped within 14 days of the purchase date.
• Products and packaging must be returned in new and undamaged
condition. Any products showing signs of wear or being soiled in any way
will be deemed “unacceptable,” and you will be so notified. Unacceptable
returns and/or exchanges may be reshipped to you following payment of
an inspection/shipping fee.
• Returned items will be subject to a 7.5% restocking fee. A returned item
is an item that is being sent back for a refund.
• If you refuse delivery of your order for any reason, you will be refunded the
cost of your order less shipping fees.
• All partial or full refunds will be posted to the credit card used for purchase.
• Hyperice is not responsible for items lost or damaged during shipping.