User's Manual
If you face with the following problems, you can fix them referring under
articles ;
1. Ultrasm will not download digital files from the PC.
- Check the cable connection to the USB port.
2. Ultrasm will not play.
- Verify that the battery has been inserted correctly.
- Check battery discharge status.
- Verify that the MMC card is inserted properly, if applicable.
3. The M-Any Loader Express does NOT recognize the hardware
connection.
- Check the cable connection to the USB port.
- You may need to re-install the software. If "No memory found" is
shown again;
- Connect the USB cable to another USB port.
- Check if there is "USB Flash Memory Controller Driver" in My
computer
Control Panel System Device Manager.
4. If there is "!(or?) USB Driver" or "!(or?) Untitled Device", USB driver
was not installed correctly or is not properly recognized. In this case it
is necessary to re-install the USB driver.
- To install of USB drivers, please refer to "The inability to get access to
Memory" in Help menu of program.
- If there are no contents related to USB in My computer
Control
Pane
System Device Manager,
- you may have to check if your computer is compatible with USB
driver.
Troubleshooting Problems
18
- Check if there is conflict between hardware in My computer Control
panel
System Device Manager.
(Hardware conflicted with other hardware shows "!" or "?" mark in front
of the device name.)
- If you can find conflict between hardware, delete the conflicted
hardware and reboot computer.
- Please visit the Hyun Won website at www.m-any.com for the latest
updates and software upgrades for the Ultrasm.
5. Installing the USB Driver manually
- If a USB driver to control Ultrasm already exists in PC, there is no
need to install a new driver.
- Insert Software CD into CD-ROM Drive (Do not execute the
installation program.)
Connect the Ultrasm Player to PC with USB cable.
(If there is no USB driver to communicate between the Ultrasm and
the PC, the "New Hardware Wizard" will appear on the screen.)
- Proceed the installation following the on-screen instructions.
- When the location of the drive is asked, select the folder of your CD-
ROM.
(When the installation finishes once, The New Hardware Wizard will
appear on screen again.)
- Follow the on-screen instructions to complete the installation of the
USB driver.
Important Note
When connecting the cable with Ultrasm, ensure the correct orientation
of the connector end, and do not force the connector. Improper
connection with the USB cable can cause damage to the computer
and/or the Ultrasm.
Troubleshooting Problems
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