User's Manual

8-5
Phone projection
Symptom Possible cause Solution
Phone projection
does not start when
a smartphone is
connected via a USB
cable.
Phone projection not
supported by the
phone
Visit the following websites and ensure
that the smartphone supports the
corresponding function.
• Android Auto: https://support.google.
com/androidauto
• Apple CarPlay: https://www.apple.com/
kr/ios/carplay
Phone projection
disabled
• On the Home screen, press All Menus
> Setup > Device Connections,
select a function you want to use, and
activate it.
• Check if the function is disabled in
the application settings or restriction
settings on the smartphone.
Smartphone
not ready or
malfunctioning
• Check if the smartphone′s battery
is low. If the battery is low, the
smartphone may not be recognized.
• If the network signal is weak, phone
projection may not work correctly.
• If the smartphone is locked, unlock it.
• Reset the smartphone and reconnect it.
When phone
projection starts or is
in use, a black screen
is displayed.
Smartphone
malfunctioning
• Disconnect the USB cable from the
smartphone and reconnect the cable.
• Reset the smartphone and reconnect it.